1. Insurance Coordinator Survey Comments and Suggestions Comments and Suggestions Given by Insurance Coordinators on the Spring Training Survey

2. Insurance Coordinator Survey Comments and Suggestions I use the web enrollment/changes anytime I can. Not only is the information transferred more quickly, but I have instant access to any information I need on the employee enrollment.

3. Insurance Coordinator Survey Comments and Suggestions I go over the OSEEGIB Insurance Coordinator and Web Enrollment Manuals every year. I also use the FAQ's webpage because it is very helpful.

4. Insurance Coordinator Survey Comments and Suggestions I utilize the IC Web Support help desk when using the web for transactions. I keep a notebook with questions or problems I have had in the past and how to handle them. If the problem ever comes up again, I just go back to the 'diary‘.

5. Insurance Coordinator Survey Comments and Suggestions When an employee leaves my school to go to another district I send a copy of their coverage with them along with the termination date. That really helps the new school get them set up.

6. Insurance Coordinator Survey Comments and Suggestions I make myself a note to update employee's premiums after I had made changes on the web.

7. Insurance Coordinator Survey Comments and Suggestions If possible, I make copies of the Option Period Enrollment/Election forms before I distribute them to my employees.

8. Insurance Coordinator Survey Comments and Suggestions I keep all documentation in a secure place that is easily accessible. I get all the documentation regarding new enrollments, Option Period changes, & any midyear changes before submitting. I never act on a verbal change request ever!

9. Insurance Coordinator Survey Comments and Suggestions Go to a Pre-Retirement meeting. You will learn more than you think. I did.

10. Insurance Coordinator Survey Comments and Suggestions I feel that as an Insurance Coordinator my job is to help the members if at all possible. Sometimes that means just listening to their problems and then giving them directions where to go with their specific issues.

11. Insurance Coordinator Survey Comments and Suggestions I received COBRA information from one of the Insurance Coordinators at the meeting that was very helpful. She was a great resource in that area.

12. Insurance Coordinator Survey Comments and Suggestions I use the IC website often. I always check to make sure I am using the most up-to-date form.

13. Insurance Coordinator Survey Comments and Suggestions When the January Option Period changes come around I go in and run an updated billing. This helps to alleviate mistakes and make sure I have the correct premium amount for each employee.

14. Insurance Coordinator Survey Comments and Suggestions I make sure to check the back of all forms to make certain that they are signed and to see if there are any changes for dependents.

15. Insurance Coordinator Survey Comments and Suggestions I always email my Member Service Representative. She answers quickly and I have the response in writing so I can explain it back to the employee.

16. Insurance Coordinator Survey Comments and Suggestions I have the name and number of Member Services Representative next to my phone so it is always handy!

17. Insurance Coordinator Survey Comments and Suggestions I like taking the surveys because I know my opinion will be heard!

18. Insurance Coordinator Survey Comments and Suggestions The quarterly newsletter ‘The Coordinator’ is a great place to get up-to-date information and suggestions for Coordinators. I read it every time it arrives.

19. Insurance Coordinator Survey Comments and Suggestions I use a highlighter on the forms I give to employees to point out specific areas of interest, like where to sign, and write the due date at the top!

20. Insurance Coordinator Survey Comments and Suggestions I write down good suggestions I hear from other Coordinators at the meetings so I can use them when I get back to work!

21. Insurance Coordinator Survey Comments and Suggestions Do you have an instructive suggestions that you would like to share with other Insurance Coordinators? Look for a place to leave your suggestions in the online survey!