1. Welcome To Forum 2002 – Best Practices in State Government Sponsored by: The Organizational Excellence Group At The University of Texas at Austin

2. On-line Resources The materials and video presentations of the Forum will be available from our website under the Spotlights Section at: www.survey.utexas.edu

3. Full House! We Anticipate a Full House! Please make room for those just arriving. Thank You

4. About the S.O.E. The Survey of Organizational Excellence is an internal employee attitudinal assessment used by state agencies since 1980. Approximately 120 agencies and institutions of higher education (representing 170,000 state employees) participated in the survey in 2001.

5. Organizational Excellence through Leadership – 360 Feedback (see flyer in packet)

6. Texas Star Award The Customer Service Standards Acts provides for the recognition of Agencies through the Texas Star Award. The Award is presented at the Governor’s Conference on Organizational Excellence. For more information see: www.survey.utexas.edu

7. Need Leadership Resources…. We provide two leadership assessment tools for your use. 1) A 360 degree supervisory Assessement 2) A Leadership Styles Assessment If we can be of service, please contact us at 512-471-9831 or at soe@uts.cc.utexas.edu

8. Necessities For Restrooms and Pay Phones – exit the auditorium and turn to the right. O’s Campus Café – exit the auditorium and turn to the left. (Coffee and Juice provided during the Break at 10) I am sorry, no food or beverages are allowed in the auditorium.

9. * Illusion – There are no black dots.

10. Welcome To Forum 2002 – Best Practices in State Government Sponsored by: The Survey of Organizational Excellence Group At The University of Texas at Austin

11. Visit our new website. (see flyer in packet) www.survey.utexas.edu

12. About This Room This room holds 200 people and is able to interactively host web broadcast. There are 5 cameras, several display screens, wireless internet accessibility, and a production media room in the back corner.

13. During the Presentation For the question and answer sessions after each presentation, we have set up microphones on both sides of the auditorium. Please approach the microphones to ask your question, as the audio will be recorded on video.

15. Pickup Please pick up a folder packet containing resources and materials for the Forum in the lobby.

17. Phones and Pagers As a courtesy to our presenters and those around you. Please turn your phone and pagers to silent mode. Thank You