1. 1 Real-Time Collaboration Instant Messaging Chat Services Online Conferencing

2. 2 Instant Messaging Basics

3. 3 Instant Messaging Service Components

4. 4 Instant Messaging Domains

5. 5 User Addresses for Instant Messaging

6. 6 Instant Messaging and The Domain Name Service (DNS)

7. 7 Instant Messaging (IM) Management Tools Exchange System Manager manages IM virtual server settings. Active Directory Users and Computers manages IM user settings. Internet Services Manager pauses, stops, and restarts the IM virtual server.

8. 8 Microsoft Exchange 2000 Chat Service

9. 9 Installing Exchange 2000 Chat Service

10. 10 Managing Exchange 2000 Chat Service with Exchange System Manager

11. 11 Peer-to-Peer Versus Client/Server Conferencing

12. 12 Exchange 2000 Conferencing Server Architecture

13. 13 Exchange 2000 Conferencing Server Installation Requires Microsoft Windows 2000 Server and Internet Information Services (IIS) 5.0. Requires a Pentium 400-MHz, 256 MB RAM, and 50 MB free disk space. Network must be multicast-enabled for video conferencing. Requires Exchange Full Administrator role for the administrative group. Use Active Directory Users and Computers to create the resource mailbox.

14. 14 Joining an Online Conference

15. 15 Chapter Summary Instant Messaging Chat Services Online Conferencing