1. ICT measurement: Egypts Experience Dr. Nagwa El-Shenawy Information Center Director Ministry of communications and Information Technology Ministry of Communications and Information Technology Information Center

2. ICT Measurement in Egypt.. Core Target &Vision Developing and improving the measurement of ICT use and impact in Egypt, following international standards; so as to show the progress witnessed in ICT sector.

3. Measuring ICT usage (demand) Measuring ICT Affordability (supply) Measuring ICT Impact ICT Measurement in Egypt.. Life cycle

4. Building a database for ICT indicators to measure, analyze and monitor ICT sector in Egypt. Providing decision makers with up-to-date and accurate ICT indicators. Providing international organizations with required data and indicators which reflect the positioning and the performance of ICT sector in Egypt. Disseminating the ICT indicators to the public and policy makers. ICT Measurement in Egypt.. Goals

5. Measuring the Information Society in Egypt The project has a wide scope, measuring ICT usage in the following areas: ICT usage by IT Club, Internet Coffee and ISP Company. ICT usage by households and individuals. ICT usage by businesses. (Note about questionnaire) ICT usage in government sector. ICT usage in Education sector. ICT usage in Health sector. Mobile data services.

6. This questionnaire has been formulated in light of international ICT core indicators recommended by partnership on measuring ICT for development project adopted by many international organizations. The questionnaire mainly includes 7 sections: Private businesses basic indicators. ICT usage by businesses (Fixed lines, Mobile, Internet, Computer). Human resources (employees and training). E-commerce & E- government. Security and Privacy. ICT expenditure. R & D activities. ICT Usage.. ICT Usage by Private Businesses 1-Questionnaire

7. Frame: has been acquired from the census of enterprises for the year 2006. Sample Design: proportion stratified sample with out replacement. Target Population: According to international organizations recommendations and international comparison requirements, the firms are belonging to ISC.4 and in the same time their # of employees is at least 10. Stratification variables. Economic activity, Geographical Location and class of # of employees. ICT Usage.. ICT Usage by Private Businesses 2-Sample Design

8. Our framework can be formulated as: ICT Usage.. ICT Usage by Private Businesses 2-Sample Design (cont)

9. ICT Usage.. ICT Usage by Private Businesses 2-Sample Design (cont)

10. Finally the sample size is distributed across the sectors based on the contribution to the GDP and collected face 2 face & entered by CAPMAS. Moreover we conducted in the same time another survey concerned with the firms less than 9 employees because they employ a large portion of the employees in our country. consequently we assign only 20% of the sample Micro enterprises and the remaining for the others. ICT Usage.. ICT Usage by Private Businesses 2-Sample Design (cont)

11. 3. Imputing the missing values if it exists. 4. Cleaning the data (consider the logical considerations). 5. Validate the data results ( hard indicators, trend pattern). 6. Computing the expansion factor. Cont. ICT Usage.. ICT Usage by Private Businesses

12. 1. Measuring Digital Divide by geographic location (2010) Cont. ICT Usage.. ICT Usage by Private Businesses Achieved Progress i. By geographic location

13. ii. By gende r Cont. ICT Usage.. ICT Usage by Private Businesses Achieved Progress 1. Measuring Digital Divide by gender (2009)

14. 2. Measuring broadband (2010) Cont. High speed intern et Multiple answers were allowed ICT Usage.. ICT Usage by Private Businesses Achieved Progress

15. 3. Measuring ICT spending (2010) ICT Usage.. ICT Usage by Private Businesses Achieved Progress

16. 4. Measuring Security % of Net users ICT Usage.. ICT Usage by Private Businesses Achieved Progress Types of security problems Hackers 96.80% Types of security solutions Anti virus 89.80%

17. 5. Measuring E-Commerce indicators 2010 ICT Usage.. ICT Usage by Private Businesses Achieved Progress E-commerce activities Percentage of E-sales to total sales 21.30% Percentage of E- purchases to total purchases 23.80% Type of E-commerce activities B2B 80.40% B2C 34.50% B2G 11.20% Benefiting of E-commerce Reducing transaction costs 36.00% Increasing transactions speed 86.00% Reaching new customers 55.00% % of enterprises involved in E-Commerce activities

18. Refreshing (updating) the framework annually. Representing some indicators in more high frequency instead of low frequency. The enterprises which can not be easily classified as private or public sector. The journey is still long; but we are sure that we are on the right track, believing that sincere cooperation with international organizations and hard work will lead us to achieve our goals. Challenges Issues

19. EGYPT ICT UN-DESA