1. Success Centralizing and Clustering GroupWise ® Bringing GroupWise to a Data Center Gregg A. Hinchman Consultant Hinchman Consulting Gregg@HinchmanConsulting.com

2. © Novell Inc. All rights reserved 2 Introduction: Presentation Outline Introduction – Speakers – Presentation Business Planning – Definitions and Tools – Business Analysis – Cluster and GroupWise ® Design – GroupWise Audit Implementation – Move the GroupWise System – Redesign GroupWise System – Move User Mailboxes Summary

3. © Novell Inc. All rights reserved 3 Introduction: Speakers Gregg A. Hinchman – Owner/Consultant, www.HinchmanConsulting.com – 12+ years of GroupWise ® Experience – 6 years of Clustering experience – Author: > “Success with Clustering GroupWise 7” www.TayKratzer.com – Co–Author: > “Success with GroupWise Document Management” – GroupWise Cool Solutions Articles > Consultants Corner Series – GroupWise Advisor Magazine Articles – 8 years BrainShare Presenter – 5 years GroupWise Advisor Summit Presenter

4. © Novell Inc. All rights reserved 4 Introduction: Presentation Business Topic – We will discuss Best Practices for Redesigning, Consolidating and Clustering GroupWise ® 7 Format – Discussion will be led with supporting examples given Questions – Please hold until 'Question Breaks' Knowledge: – Advanced GroupWise – Clustering – Linux/NetWare ®

5. © Novell Inc. All rights reserved 5 Planning: Definitions and Tools Definitions – Consolidation –to reduce/collapse/merge together – Move –to pick up and place in a different location – Upgrade –to increase to a new version – Migrate –to change while moving – Cluster –a bunch of servers gathered round a Storage Area Network (SAN) – 5 “9's” of Availability (99.999%) Tools – Novell ® Server Consolidation and Migration Utility – GroupWise ® Server Migration Utility – GWCheck – Support.Novell.Com – Forums and Cool Solutions – USB Drive/Planes/Trains/Automobiles – Remote Desktop/VPN/GOTOMYPC.com

6. © Novell Inc. All rights reserved 6 Planning: Business Analysis Reasons to Consolidate? – Old Style Design –Domain, PO, Gateway per remote site – Faster WAN Links – Virtualization of Servers – Decrease Administrative Staff – Decrease in GroupWise ® Administration knowledge – Centralization of Services to Data centers – Clustering – Business Continuance > Disaster Recovery – Save $$$

7. Questions?

8. Next Up: Planning

9. © Novell Inc. All rights reserved 9 Planning: Cluster and GroupWise ® Design NetWare ® Cluster Considerations – LUN's > SAN's –Support NetWare? > Proper Carving and LUN Placement > Naming Standards – Cluster Nodes > Virtual? > Naming Standards – Disk Space > Pools/Volumes > Naming Standards

10. © Novell Inc. All rights reserved 10 Planning: Cluster and GroupWise ® Design More NetWare ® Cluster Considerations – Cluster Resources > Naming Standards –Consider with GroupWise in mind > IP Address Standards – Protected Memory > SET Commands for STARTUP.NCF > All Agents in own memory space > Naming Standards – SLP/HOSTS

11. © Novell Inc. All rights reserved 11 Planning: Cluster and GroupWise ® Design Linux Cluster Considerations – Knowledge – SLES or OES? – File Systems: Reiser, NSS, EXT3 > iManager, NSSMU, EVMS – LUN's > SAN's –Support OES Linux? > Proper Carving and LUN Placement > Naming Standards – Cluster Nodes > Support OES Linux? > HBA's support OES Linux? > Naming Standards

12. © Novell Inc. All rights reserved 12 Planning: Cluster and GroupWise ® Design More Linux Cluster Considerations – Disk Space > Disk Segment > Volumes > Mount Points – Cluster Resources > Naming Standards –Consider with GroupWise in mind > IP Address Standards – SLP

13. © Novell Inc. All rights reserved 13 Planning: Cluster & GroupWise ® Design Linux Cluster Installation Tips for GroupWise – Agents must be installed on each cluster node > Why?? –RPM database issues – Log and Startup files are on cluster resource – Designate one node as the “install node” > On–line resource to “install node” prior to agent configuration – Or create a Cluster Resource for Software Distribution Directory – on–line to node for agent configuration – Import cluster data to all other nodes – Create mount points on appropriate cluster nodes – Can create mount point with cluster resource load script – “ignore_error mkdir /mnt/mountpoint”

14. Questions?

15. © Novell Inc. All rights reserved 15 Planning: Cluster and GroupWise ® Design TSATEST – Testing throughput to your SAN and LUN's – Set a Baseline Test to a local volume – Set a SAN test to a LUN on the SAN – Set a Network test to a local volume on a different server – Create Scripts to run the Commands – TID: 10092890 – Documentation: OES Linux > http://developer.novell.com/documentation//samplecode/smscomp_linux_ sample/tsatest/tsatest_linux.html#bswvivp – Article: OES NetWare – http://www.novell.com/communities/node/3085/consultants-corner-tsk-tsk- disk-disk

16. © Novell Inc. All rights reserved 16 Planning: Cluster and GroupWise ® Design NetWare ® Scripts – BASETSATEST.NCF > load tsatest /V=VOL1: /PATH=\TSATTEST /U=.admin.demo /P=novell /I=5 /ERR=sys:\etc\tsaErr.txt – SANTSATEST.NCF > load tsatest /V=SANVOL1: /PATH=\TSATTEST /U=.admin.demo /P=novell /I=5 /ERR=sys:\etc\tsaErr.txt – CROSSTSATEST.NCF > load tsatest /S=FS2 /V=FS2VOL1: /PATH=\TSATTEST /U=.admin.demo /P=novell /I=5 /ERR=sys:\etc\tsaErr.txt

17. © Novell Inc. All rights reserved 17 Planning: Cluster and GroupWise ® Design Linux Scripts – BASETSATEST >./tsatest --path={PATH to local disk} -U {USERNAME) -P {PASSWORD} -I 5 --log{=LOGFILE} – SANTSATEST >./tsatest --path={PATH to attached SAN disk} -U {USERNAME) -P {PASSWORD} -I 5 --log{=LOGFILE} – CROSSTSATEST >./tsatest -s {SERVER} --path={PATH to local disk} -U {USERNAME) -P {PASSWORD} -I 5 --log{=LOGFILE}

18. © Novell Inc. All rights reserved 18 Planning: Cluster and GroupWise ® Design Virtualization of GroupWise – Yes, you can. Yes it works. Even on a cluster. – VMware ESX > Virtualize NetWare ® and/or Linux > Virtualize a Cluster of NetWare and/or Linux – Xen Virtualization > SLES 10 sp1 > SLES Virtual Machine Driver Pack -Windows OS's, RedHat 4,5 > 32 bit/64 bit > Virtualize NetWare 6.5 sp7 (as part of OES2) – Not all 'virtualized' servers on 1 VM box – Test Throughput – Test Network Throughput

19. Questions?

20. © Novell Inc. All rights reserved 20 Planning: Cluster and GroupWise ® Design Consider the Network Infrastructure How are end users going to connect? – WebAccess/Caching/Online Number of Users? Number of Post Offices? Number of Gateways? Document the Design Clustering –Use a GroupWise Cluster Design Matrix

21. © Novell Inc. All rights reserved 21 Planning: Cluster and GroupWise ® Design Example of Design Matrix for Cluster and GroupWise

22. © Novell Inc. All rights reserved 22 Planning: Cluster and GroupWise ® Design Post Office Sizing Mailbox Access Mode Messaging Utilization On-line GroupWise Client Users Caching GroupWise Client Users WebAccess POP3/IMAP/Palm Heavy Usage Medium Usage Light Usage 700 -1,0002,000 - 3,000N/A 2,000 - 5,0001,000 - 1,500 1,500 - 2,500 5,000+

23. © Novell Inc. All rights reserved 23 Planning: Cluster and GroupWise ® Design Cluster and GroupWise Tree Design Root (tree) Organization Services GroupWiseDataCenter1 DomainsPost OfficesWebAccess Gateways GWIA Instant Messenger NSS Pools Cluster Resources Cluster Nodes OESC1 (Cluster Container)

24. Questions?

25. © Novell Inc. All rights reserved 25 Planning: GroupWise ® Audit (Health) Current Design – Hub, Mesh, Mixed Topology – Sizing –Users and 'On–Disk data' – Post Offices per Domain – Special Purpose Post Offices –DMS, Resources, etc. – Gateway Usage –POP, IMAP, EMAIL, etc. – Gateways per Domain – Pending Operations – User Move Status per domain, post office – Link Configuration > TCP/IP > NOT UNC > NOT MAPPED

26. © Novell Inc. All rights reserved 26 Planning: GroupWise ® Audit (Health) MTA – 2nd Priority Threads – Bind Exclusively –IP Link Configuration and DNS – Ports –Standard vs. non–Standard – Verbose Logging Please – eDirectory ™ User Sync – /Home–Volume:\directory – /TCPINBOUND-600+ – /TCPTRUNKWIDTH-4 –NOT anymore! – Hard configure Ports/IP Addresses???

27. © Novell Inc. All rights reserved 27 Planning: GroupWise ® Audit (Health) POA – Bind Exclusively –IP Link Configuration and DNS – Ports –Standard vs. non–Standard – Verbose Logging Please – /Home–Volume:\directory – Scheduled Events –Contents with “attclip” –Orphaned Attachments –Bye Bye – Scheduled Events –Structure/Index and Fix – Hard configure Ports/IP Addresses???

28. Questions?

29. Next Up: Implementation

30. © Novell Inc. All rights reserved 30 Implementation: Move the GroupWise ® System NetWare ® Cluster and the Novell ® Server Consolidation Utility – Make sure SLP is properly configured – All Servers should have an SMDR entry in SLP – Make sure HOSTS file is filled in properly – Stage your move process > First, move it all at night/weekends (5-20+ hours) > Second, do delta's to keep the files up-to-date (2.5 to 10+ hours) > Third, move/cut over (2.5 to 10+ hours)

31. © Novell Inc. All rights reserved 31 Implementation: Move GroupWise ® Moving GroupWise from Server to Server Connect to Domain being moved OR Post Office Domain Change the UNC's –Post Office, Domain, Library Storage (if needed) Change the SDD Change the POA/MTA IP Address, ports (if needed) Change the POA/MTA Log file path Unload the Agents Verify 'clean unlocked' status on DB's (wpdomain and wphost ) Move the GroupWise component (Domain, Post Office) Create new.MTA and.POA configuration files Upgrade to new GroupWise version (optional) Load the Agents on the new box Verify in ConsoleOne ® Verify on the Agent Screen –F10 Configuration Status, Redirection Links

32. © Novell Inc. All rights reserved 32 Implementation: Move the GroupWise ® System Linux Cluster and the GroupWise Server Migration Utility – Move GroupWise Domains, Post Offices, Gateways – Move from NetWare ® and/or Windows to Linux – Not Cluster Aware but Linux server can be member of cluster – Cannot Update to new version of GroupWise while migrating (unlike with the NW Server Consolidation Utility) – GroupWise 6.5 and 7 – Source Servers: > NetWare 4.2 to 6.5 (OES) > Windows Server 2000 to 2003 – Target Servers: > SLES 8 to 10 (OES) > Red Hat AS, 3 ES

33. Questions?

34. © Novell Inc. All rights reserved 34 Implementation: Redesign the GroupWise ® System Create the New Primary Domain – Link the old Primary to the New Primary – Convert the New Primary to Primary Create the New Post Office Domain(s) – Link the New Domain(s) to the New Primary – Do NOT link to the old Domains, until its time to move users Create the New Post Offices Create the Gateway Domains Create the Gateways Create Test Users Test the System Move Mailboxes

35. © Novell Inc. All rights reserved 35 Implementation: Move Users Mailboxes Why Move Users Mailboxes? – System–wide and Individual user Maintenance and clean up – Database Clean up – Broken, orphaned attachments and Trash left behind Move User Formula: Size does matter!! – Estimates of User Mailbox Moves Assumptions > 15 mins. Average per mailbox > 10 mailboxes moved at the same time, to 20 mailboxes moved at the same time > 1 person moving all mailboxes – Example Formula > 400 mailboxes/20 mailboxes moved at 1 time =20 groups of mailboxes > 20 groups x 15 mins. per group =300 mins. > 300 mins./60mins. per hour =5hours.

36. © Novell Inc. All rights reserved 36 Implementation: Move Users Mailboxes To Move Users –Preparation – Turn Off Virus Scanners – Unload GWAVA (/vsnoadm) – Contents Check with /attclip Support Option – Turn off Schedule Maintenance – Turn off QuickFinder – Verify/Clear no previous User Move Status from all domains perspective – Verify/Clear no pending operations – Verify Link Configuration between Source, Destination and Primary domain are 'Direct, TCP/IP' – Set POA Agent Settings – Message Handler Threads =10 to 20 – TCP Handler Threads =10 to 20 – Max Thread Usage for Priming and Moves =80/90

37. © Novell Inc. All rights reserved 37 Implementation: Move Users Mailboxes To Move Users –Moving – Connect to Destination Domain – Select Source Post Office – Select User to move – Right Click –Move User – View Tools| GroupWise ® Utilities| User Move Status – Set POA Logging to Verbose – View Source/Destination POA for Status and Item count To Move Resources –Moving – Reassign all Resources to 'temp' user in old post office – Move Resources – Reassign Resources to a 'ResourceMgr' user in the new post office when asked

38. © Novell Inc. All rights reserved 38 Implementation: Move Users Mailboxes F6 –Restart – Monitor the Source/Destination/Primary Domain MTA's Problems Seen – Frequent Contacts – Password reset – Shared Folders – Visibility – Document Management

39. Real World Examples

40. © Novell Inc. All rights reserved 40 Planning: Cluster and GroupWise ® Design A Current School Network Design High SchoolMiddle School 1Middle School 2 Elementary School 1 Elementary School 1 Elementary School 1 Elementary School 1 Administration Building T1

41. © Novell Inc. All rights reserved 41 Elementary School 1 Planning: Cluster and GroupWise ® Design A School Current GroupWise Design Admin (Primary Domain) EleS1PO AdminPO AdminWeb EleWeb1 GWIADOM GWIA1 Elementary School 2 EleS2PO EleWeb2 Elementary School 3 EleS3PO EleWeb3 Elementary School 4 EleS4PO EleWeb4 Middle School 1 MidS1PO MidWeb1 Middle School 2 MidS2PO MidWeb2 High School HighSPO HighWeb

42. © Novell Inc. All rights reserved 42 Planning: Cluster and GroupWise ® Design A School New GroupWise Design SchoolsAdmin Elementary PO Middle PO High PO Admin PO PMDOM (Primary Domain) WADOM1WADOM2GWIADOM WA1WA2GWIA1

43. © Novell Inc. All rights reserved 43 Planning: Cluster and GroupWise ® Design A Corporation Current Network Design 6mb T1 Phone Company 512Kbps 768Kbps West Data CenterEast Data Center Remote Site1 Remote Site2 Remote Site4 Remote Site3Remote Site5 Remote Site7 Remote Site8Remote Site6

44. © Novell Inc. All rights reserved 44 Planning: Cluster and GroupWise ® Design A Corporation Current GroupWise Design DCWest DCWestPO Remote1 RMP01 Remote2 RMP02 Remote3 RMP03 Remote4 RMP04 DCEast DCEastPO Remote5 RMP05 Remote6 RMP06 Remote7 RMP07 Remote8 RMP08 PMDOM (Primary Domain) GWIAWest GWIA-West WebA-West Web-West GWIAWest GWIA-East WebA-East Web-East

45. © Novell Inc. All rights reserved 45 Planning: Cluster and GroupWise ® Design A Corporation New GroupWise Design GWIAWest GWIA-West WADOM1 WA1 WADOM2 WA2 WADOM4 WA4 WADOM3 WA3 GWIAEast GWIA-East Remote4 RMP04 Remote8 RMP08 PMDOM (Primary Domain) DCWestPO DCWest RMP01 RMP02 RMP03 DC-East DCEastPO RMP05 RMP06 RMP07

46. © Novell Inc. All rights reserved 46 Planning: Cluster and GroupWise ® Design A Hospital Current Network Design Site1Site2Site3Site4Site5Site6Site7Site8Site9Site10Site11Site12Site13Site14Site15Site16Site17Site18 Site19 Site20 DataCenter High Speed Man

47. © Novell Inc. All rights reserved 47 Planning: Cluster and GroupWise ® Design A Hospital Current GroupWise Design HOLDDOM HOLDPO Site1 Site1PO Site2 Site2PO Site 3 Site3PO Site4 Site4PO Site5 Site5PO PMDOM (Primary Domain) AsyGateWay Async Site6 Site6PO Site7 Site7PO Site8 Site8PO Site 9 Site9PO Site10 Site10PO Site11 Site11PO Site12 Site12PO Site13 Site13PO Site 14 Site14PO Site15 Site15PO Site16 Site16PO Site17 Site17PO Site18 Site18PO Site19 Site19PO Site20 Site20PO Site21 Site21PO WebAccess WebAc55A GWIA GWIA1 GroupWise to Dial up Link

48. © Novell Inc. All rights reserved 48 Planning: Cluster and GroupWise ® Design A Hospital New GroupWise Design IADOM1 GWIA1 IADOM2 GWIA2 IADOM3 GWIA3 WADOM5 WA5 WADOM6 WA6 WADOM7 WA7 WADOM8 WA8 WADOM1 WA1 WADOM2 WA2 WADOM3 WA3 WADOM4 WA4 HOLDDOM HOLDPO PODOM1 Site1PO PODOM2PODOM3 Site15PO Site16PO Site17PO Site18PO Site19PO Site20PO Site21PO Site8PO Site9PO Site10PO Site11PO Site12PO Site13PO Site14PO Site2PO Site3PO Site4PO Site5PO Site6PO Site7PO PMDOM (Primary Domain)

49. © Novell Inc. All rights reserved 49 Summary Review the Business Needs and Requirements Seek Knowledge – Novell ® Support Site, Forums, Cool Solutions, Books, Classes Find Help – Consultants to fast–track Evaluate the Costs involved Plan the GroupWise ® Redesign Process Document a new GroupWise Design Verify the Health of GroupWise Move/Redesign/Build Domains and Post Offices Move Users Enjoy easier management and 99.999% uptime

50. Questions?

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