1. Summary of Results Study Period 2005-2008 ITU-T Study Group 2 Operational aspects of service provision, networks and performance Marie-Thérèse Alajouanine

2. International Telecommunication Union 2 ITU-T Study Group 2 Operational aspects Contents Terms of reference Highlights of achievements / Projects / FGs Future work Conclusions Supplemental slides

3. International Telecommunication Union 3 ITU-T Study Group 2 Operational aspects Terms of Reference (I) principles of service provision, definition and operational requirements of service emulation numbering, naming, addressing requirements and resource assignment including criteria and procedures for reservation and assignment routing and interworking requirements human factors

4. International Telecommunication Union 4 ITU-T Study Group 2 Operational aspects Terms of Reference (II) operational aspects of networks and associated performance requirements including network traffic management, quality of service operational aspects of interworking between traditional telecommunication networks and evolving networks evaluation of feedback from operators, manufacturing companies and users on different aspects of network operation

5. International Telecommunication Union 5 ITU-T Study Group 2 Operational aspects Terms of Reference (III) Lead SG for: – Service definition, Numbering and Routing – Telecommunication for Disaster Relief/Early Warning

6. International Telecommunication Union 6 ITU-T Study Group 2 Operational aspects Highlights of achievements (I) Development and approval of E.107 on emergency telecommunication service national implementation interworking Numbering resources for the United Nations for use in connection with disaster relief operations Guidelines and Supplement regarding misuse of E.164 numbering resources Supplement on numbers for helplines for children

7. International Telecommunication Union 7 ITU-T Study Group 2 Operational aspects Highlights of achievements (II) Language-independent version of in case of emergency (ICE) Extra-territorial use of E.212 codes New rules for assignment of E.164 resources Assignment of international numbering resources Procedures for registrations in.int Transfer of Morse Code to ITU-R

8. International Telecommunication Union 8 ITU-T Study Group 2 Operational aspects Highlights of achievements (III) Harmonization of emergency numbers Recommendations on network and service management Recommendation on Quality of Service Parameters and Terms and Definitions Recommendation on Key Performance Indicators

9. International Telecommunication Union 9 ITU-T Study Group 2 Operational aspects Future Work New numbering, naming, addressing and identification capabilities New routing methods Human factors issues Network and service operation issues Quality of service issues

10. International Telecommunication Union 10 ITU-T Study Group 2 Operational aspects Conclusion In a competitive global telecommunications environment, the importance and controversial nature of numbering, naming, addressing and routing issues often cause their study to be contentious and lengthy. The nature of these studies, consequently, results in not only a large list of issues, but also the need for significant time for the resolution of each.

11. International Telecommunication Union 11 ITU-T Study Group 2 Operational aspects Supplemental Slides Management team Structure Statistics

12. International Telecommunication Union 12 ITU-T Study Group 2 Operational aspects Management Team (I) ChairmanMarie-Thérèse Alajouanine(France) Vice-Chairs:Gihane Belhoussain(Morocco) Sherif Guinena(Egypt) Leslie J. Homan Hong-Lim Lee Mark T. Neibert (UK) (Korea) (USA) WP Chairs:Steven Lind(USA) Mark Neibert(USA) TSBRichard Hill Maité Comas-Barnes

13. International Telecommunication Union 13 ITU-T Study Group 2 Operational aspects Management Team (II) Regional Group Chairman Sherif Guinena (acting)(Egypt) QSDG ChairLuis Cardoso(Portugal) SNO co- Chairs Morris Flory Mohammed Dadas (USA) (France) JCA-AHF Convenor Andrea Saks(USA)

14. International Telecommunication Union 14 ITU-T Study Group 2 Operational aspects Study Group Structure WP1 Numbering, naming, addressing, routing and service provision WP2 Network service and assessment, and traffic engineering Special groups: – Arab Regional Group – Joint Coordination Activity on Human Factors and Accessibility – Quality of Service Development Group – Service and Network Operations

15. International Telecommunication Union 15 ITU-T Study Group 2 Operational aspects Statistics (I) 2 Regional group meetings held 11 meetings of the development groups 226 contributions received 6 SG meetings held Average SG participants: 110 from over 35 countries

16. International Telecommunication Union 16 ITU-T Study Group 2 Operational aspects Statistics (II) 23 New/Revised Recommendations approved 7 Questions assigned by WTSA-04 6 Questions proposed for next period

17. International Telecommunication Union 17 ITU-T Study Group 2 Operational aspects Thank you! Marie-Thérèse Alajouanine