1. Performance Analysis Angela Ardron Policing Model Analyst ACPOS NIM/MoPI Team

2. Performance Management It is helpful to see performance management as a cyclical process, which involves at the most basic level: reviewing information from the previous cycle of activity to decide what the plan for the future will be; taking action to deliver the plan; and then assessing how successful delivery has been in order to inform the plan for the future. (Home Office: A Practical Guide to Police Performance Management)

3. Performance Analysis ‘reviewing information from the previous cycle of activity’ - exception reporting ‘decide what the plan for the future will be’ -forecasting, performance indicators, targets ‘taking action to deliver the plan’ -identification of good practice ‘assessing how successful delivery has been’ - evaluation/results analysis

4. Scottish Policing Performance Framework (HMICS)

5. ACPOS Quarterly Performance Report Good Practice Policies and processes Partnership working Intelligence-led activity

6. Results Analysis One of the 9 analytical techniques within the National Intelligence Model Evaluates the effectiveness of policing and partnership activity in relation to a crime/disorder problem.  Identifies good practice and areas for improvement  Prevents continued use of ineffective strategies  Ensures investment in what works  Monitors the progress of plans  Assesses the effectiveness of pilot projects  Provides valuable input to the organisational memory  Facilitates knowledge management

7. Performance Management & Planning Consultation Activity Analysis Environmental Scanning Process Mapping Best Value Audit Community Planning

8. IT systems Management Information Systems Microsoft – Excel, Visio Survey software – Formic SPSS B-Plan Common Performance Management Platform – BI solution (iterative based)

9. Research Suggestions Impact of economy on policing - crime levels; funding; resources; efficiency savings Impact of immigration on policing - crime levels; resources/associated costs Long term environmental scanning - 10-20 years, positive and negative extremes Area/Community Profiles - link to community consultation results, quality of service, public confidence in the police