1. Effective and Efficient e-Government Silvia-Adriana Ticau Member of the European Parliament Efficient and Effective e-Government Bruxelles, 17 March 2010

2. European Framework for e-Government eEurope Action Plan / i2010 Initiative/e-Government Action Plan (2005) Programs – IDABCD->ISA(Interoperability Solutions for European Public Administrations), FP7, eSafe/SaferInternet Action Plan on e-signatures and e-identification to facilitate the provision of cross-border public services in the Single Market (NOV 2008) Strategy for a secure information society – COM(2006)251 Services Directive/Telecom package/e-Commerce and e-signature Directives Cybercrime Convention ENISA – established in 2004, extended mandate until 2012 Council Framework Decision on attacks against information systems Communication on Critical Information Infrastructure Protection (MARCH 2009)/ Directive on Identification and Designation of European Critical Infrastructures (2008)

3. E-Government Transformation (Source Eurostat) 57% : to obtain information 50%: send and receive e- mails 27%: Download and install software 24%: Join online discussions 15%: Make phonecalls

4. eGovernment – 20 basis public services (12 citizens, 8 businesses) 5 leading Member States on full online availability and regarding online sophistication of 20 services: Malta, Portugal, Sweden, Austria, Slovenia Lack of interoperability at the national and European level Lack of EU Interoperability of PKIs Member States use: a single centralized legal framework consisting of a single e-Signature law(17) a holistic e-Government policy implemented in a homogeneous manner throughout all affected sectors (6). a decentralized legal base for e-signature, based on a suitable legal framework an a sector basis(2) an ad hoc legal framework based on e-signature specifically designed for a single application(3) Member States use different models for e-Government applications using electronic signatures: the one-stop shop model the common e-Signature framework model generic CSP model (applications are planned to move to a shared service approach) application specific CSP model. e-Government interoperability- state of play and barriers

5. The Public Acquisitions Electronic System (SEAP) represents an information technology infrastructure which enables Romanian public institutions to procure goods and services through electronic means. Objectives: To develop a virtual market which allows buyers and sellers to meet, negotiate and perform commercial transactions, all supported by Web technologies; To provide equal chances and transparent information for all the players in the public procurement sector; To provide information regarding how public money is spent, by allowing free access for all the interested parties; Acquisition Price Optimization by matching the demand and the offer to better use public funds; Marketing and distribution Cost Reduction; Continuous Accessibility to a virtual business framework; Efficient and standardized procedures for public acquisitions. SEAP – Electronic Public Procurement System Overview and objectives

6. SEAP Launched in March, 2002 Best Practice in e-Government, Como Italty, 2003 New functionalities added to the system, 2004 Golden Link Awards – 2005, AFCEA, Washington 2005 e-Europe Awards for e-Government – Finalist, Manchester UK, 2005 Extended with new procurement legislation requirements, 2007

7. High level architecture for Public Procurement System (SEAP) - Romania

8. Other Romanian e-Gov Projects National Electronic System - One stop shop for accessing e-government services and information - Transactional mechanism implemented for companies declarations to the state budget - Interconnections between all governmental institutions (central and local) Electronic Distribution of Permits for International Road Transport All transport companies made transactions using the system A algorithm was implemented to allocate permits Transparency in permits distribution and use e-Tax Systems – local level - One stop shop for accessing local e-government services and information - Transactional mechanism implemented for individual declarations to the local budget

9. High level architecture for National Electronic System (SEN) - Romania

10. By end 2010 – 100% broadband coverage ( European Economic Recovery Plan) E-Government Interoperability Interoperability of PKIs – European Federation of Validation Authorities based on a European Validation Authority Gateway Commission Decision 2009/767/EC - Community framework requirements on Trusted Lists for supervised/accredited CSP (issuing Qualified Certificates) Mandate (2009) to the European Standardization Organizations to update and rationalize the European e-Signature standardization framework,including implementation guidelines E-Procurement (50% of all public procurements until 2015) E-invoice broadly adoppted at EU level (consultation closed on 26 February 2010) National Electronic Registers for Transport Operators (2012) Since 2010 - a unique national point of single contact for the interaction between service providers and public authorities and the completion through electronic means and at a distance of all procedures and formalities necessary to provide a service activity in another Member State ( Services Directive) Inteligent Transport System Directive and Action Plan Electronic Tall Collection Directive Energy Efficiency Directive (smart mettering/Smart cities) Exhanced( new competencies) and extended (after 2012) role of ENISA EU Digital Agenda

11. By 2ndQ2009 – EC : Trusted List of Supervised Qualified Certification Service Providers By 2ndQ2009 – Fesability study for an European Federated Validation Service By 3rdQ2009 – EC Update Decision 2003/511/EC ( standards for signature products) By 3rdQ2009 – EC guidelines and guidance on common requirements for QES and AES By 2010 – EC : Next steps for cross-border recognition of AES and QES based on QC By 2010 – Update of country profiles on IDABCD – e-ID interoperability for Pan-European e-Government Services By 2010 – EC : survey on the use of e_ID in the Member States By 2012 – solutions for the cross-border use of e-ID (STORK Project) Action Plan on e-signatures and e-identification ( NOV 2008) EU wide usage of e-ID

12. EU e-Government Pilot Projects PEPPOL - Public Procurement 18 partners, 12 countries Connect national public procurement systems completion date : 31.10.2011 Budget :30,8 mil euro EU Public Procurement Market : 16% EU GDP ( 1500 bn euro)

13. EU e-Government Pilot Projects STORK – eID (Secure idenTity acrOss boRders linKed): EU wide interoperability issues Different technical infrastructure and equipment in use Different authentication protocols and procedures Different set of personal data come from different countries Acceptance of trust of personal data come from a foreign country Checking the authrorisation of a foreign user service provider is required 29 partners, 14 countries National identitity providers linked with national pan-European proxy services (PEPS); system operators of the eID system connected to their PEPS at national level Started in June 2008 duration : 3 years

14. Barriers to effective and efficient e-Government Resistance barriers to eGovernment (Vertical coordination, Resistance to change, Lack of political support) Technical barriers to eGovernment (Interoperability, ID Authentication ) Take Up barriers to eGovernment (Low Use, Skills- citizens, Skills-officials ) Administrative barriers to eGovernment (ID Standards, Administrative tradition, Co-ord states-EU, Legal variation, Language) Privacy barriers to eGovernment (Theft, fraud, Privacy civil liberty) Source: Oxford University, Draft report on Online Survey of Barriers to eGovernment Breaking Barriers to eGovernment: Overcoming Obstacles to Improving European Public Services

15. Barriers to effective and efficient e-Government eGovernment expenditure ~ 33% ICT expenditure Funding approaches: vertical (centraliozed applications, horizontal-Inter-institutional, centralized ad Hoc and Innovation Funds (EU Structural Funds, PPP, Regional and local governments -55% of ICT expenditure, while central government at 45% (2006) 55%/45% - investments in organizational change/ICT Share of ICT in the organizational change : 35-65% Source: eGovernment Economics Project (eGEP)

16. Thank You! silviaadriana.ticau@europarl.europa.eu TRAN and ITRE Committees STOA Panel of the European Parliament