1. UBC Library web site AskAway brown bag July 31, 2008 Contact: Sally Taylor

2. UBC Library Point Grey campus (Vancouver) -Asian -David Lam (commerce) -Education -IKBLC -Art Architecture & Planning -Chapman Learning Commons -Rare Books & Special Coll. -Science & Engineering -University Archives -Koerner (HSS) -Law -Music -Woodward -Xwi7xwa ("whei-wha") Off campus (Vancouver) -Biomedical Branch Library (VGH) -Hamber Library (C&W) -St. Paul’s Hospital Library -Robson Square UBC Okanagan Library -Located in Kelowna We offer free document delivery for faculty, staff & students between campuses.

3. UBC Library web site http://www.library.ubc.ca

4. What is OneSearch? The “elephant in the room” Provides links to search results for a number of databases.

5. What does OneSearch search? Library catalogue Open WorldCat good starting point cross search of general databases serial search in catalogue print & ejournals quick way to find guides and contact info http://angel.library.ubc.ca

6. How do I find books?

7. How do I find course reserve?

8. How do I find articles? Select Subject Guides when you don’t know which database to use. MetaLib is a federated search tool (by subject). Select Indexes & Databases when you know the database.

9. How do I find a specific citation? Select Print & Electronic Journals to see if the library has the journal. Access to ejournal Access to catalogue for print holdings Problems: http://www.library.ubc.ca/home/forms/ejournalhelp.html

10. How do I find a UBC thesis? cIRcle at http://circle.ubc.cahttp://circle.ubc.ca Master’s & Ph.D. full text online (Nov. 2007-present) ProQuest Dissertations & Theses Ph.D. full text online (1997-2007) Library Catalogue Master’s & Ph.D. in print (up to 1991) or microfiche

11. How do I request material? Book already signed out? Catalogue  “Place Request”  “Recall” Book/Journal in ASRS? Catalogue  “Place Request”  “ASRS Request” Between UBC campuses? Catalogue  “Order via UBC DocDel” Not at UBC? Home page  “Borrow from other libraries (ILL)”  CISTI Orders  Interlibrary Loan forms

12. How do I access RefWorks? We access RefWorks through a Canadian server at: https://refworks.scholarsportal.info/Refworks/login.asp?WNCLang=false https://refworks.scholarsportal.info/Refworks/login.asp?WNCLang=false From home, students need to sign on through VPN or the library proxy server. http://refworks.library.ubc.ca

13. How can I connect from home? Students must set up authentication before trying to connect to a database/ejournal. 1) VPN (Virtual Private Network) – need Campus Wide Login (CWL) 2) Library proxy server – need UBCcard/Library card barcode & PIN Instructions at: http://www.library.ubc.ca/home/proxyinfo/

14. Where can I get more help? Ask a Librarian: subject librarians, hours http://www.library.ubc.ca/home/ask.html Contact forms http://www.library.ubc.ca/home/libcontact.html FAQs http://toby.library.ubc.ca/faqs/ Instruction Centre: workshops, guides http://www.library.ubc.ca/home/instruct/