1. Course Overview & Introduction Module 1 Course Lecturer: Farhan Mir
MIS BBA & MBA
Course Overview & Introduction
Module 1
Course Lecturer: Farhan Mir

2. Lectures 123 Administration
Introducing Myself (which you already know)
Course Introduction
Few Words on Articles & Additional Readings
Suggestions and criticism about previous semesters
Suggestion for future course of action
MIS Overview
My Website as Online Resource Center (

3. Course Lecturer (Brief Introduction)
Farhan Azmat Mir
Assistant Professor (IMS, BZU)
MIMS [Monash University Melbourne]
MBA (MIS) [B.Z.U] Gold Medal
Some Words regarding my Academic and Professional Life
12 Years at IMS
Academically
Administratively
Colleges & Students
Learning Curve
Some Words on the Future
PhD (Mgt) Candidate (UMT, Lahore)
Research Areas
Service Science and KM

4. My Introduction: Consultation Method
Best through address OR
In case of submission of assignment through
After/before lectures on lecture day OR
Announced Timings in case of Assignments or Reports 4

5. Mirs.Org - Skill Development at it’s Best - Portfolio
Soft Skills
Presentation & Communication
Creativity
Motivation
Negotiation
Time Management
Public Speaking
Interview & CV Writing
Business Administration
BSES (Business Studies Essential Skills
Basic skills
Advance – 6 skills
Research
Young Researchers Group (YRG)
Seminars on Emerging Research Topics
Theory Building
Research Methodology
Statistical Software
Quantitative
Qualitative
Professional
Project Management
Disaster Management
Graphic Designing
Web Development
Others
Sports Management
Fitness Training
Sports Training
Getting Close to Golf
Event Management
Social Entrepreneurship
Many More

6. Business Administration – Scenario and Activity based training session in close interaction settings
BSES
Critical Evaluation
Scenario Building
Context Judgment & Development
Precise and Relevant yet Complete (PRC) Writing
Active Discussion
Work Attitude

7. Young Researchers Group (YRG@Mirs.Org)
Prime Project based on Partnerships among Young Researchers

8. My Introduction: Interests
Social &
Cultural
Change
Sports
Personality
Development
History &
Art
Creativity
& New
Ideas
Religion

9. My Inspirations

10. Favourite Quotes
"Champions aren't made in gyms. Champions are made from something they have deep inside them: A desire, a dream, a vision. They have to have last-minute stamina, they have to be a little faster, they have to have the skill and the will. But the will must be stronger than the skill." -Muhammad Ali  10

11. Course Administration & Requirements

12. Course Administration
Exams and Assessment
Basically 2 exams method Mid & Final
35 Mid
45 Final
20 Sess

13. Examination
I personally believe in “thorough studies” so usually no choices given in the exam
Every thing discussed, during the class or given as reading material, could be part of the exams
Questions will be formulated in a way to examine both bookish as well as conceptual thinking
Other details will be given close to Mid
I will try to follow my simple rule that is
“ I’ll be very friendly in the lectures and very strict in the exam hall (believe me no chance of misconduct…)”

14. Lecture Notes
Available from Photostat shop before lectures or preferably one day before the start of new week
Usually the lecture material will cover the topics of one week
Lecture Notes also now available online on the given website address (
Lecture Notes will not be in detail format rather these will contain topics of discussion and important announcements regarding assessments.
Most Importantly Lecture Notes are just a supporting material and students must not forget to read books for detail and complete understanding (In case of Management as a subject you need to do extensive reading on topics under discussion & look for majority of web sites for practical know how)

15. Course Administration
Sessionals
Written assignments (Small Tasks) (details in coming lectures)
Critiques on Articles (a one page summary on an article related to the discussion topic and trends in E-Commerce
Idea is to initiate research oriented writing not “cut-copy-paste”
Attendance, Presentations, Quiz & Class Discussion & Participation (as a regular activity)
Volunteer presentations (you must not be that familiar with this kind of stuff but you need to respond to it quickly!)
Sessional’s loot sale
Formal Presentations in groups and if you want to take it one step ahead you could arrange small seminars for other classes (preferably your juniors) on given “Research Topics”

16. How to get more marks? Requirements Overall Class Attitude
Things to Avoid (Referencing, Cut-Copy-Paste Culture, Carelessness, leg-pulling)
Things to do (Innovation, Confidence, Work Attitude)
Sense of Maturity and continuous learning

17. One of the Major Sessional
Case Study Presentation
Students in groups of 5-6 will choose an Organization enabled with Information Systems (Preferably a Pakistani Organization)
Written Case should be developed on the given format (A model format will be discussed in upcoming lectures)
Students need to develop a proper case study using the case study development guidelines
Eventually will present their findings in the shape of a Presentation in front of the class or classes on Multimedia
Students need to submit both Hard (Printed) and Soft copies (Computer files) of the Case itself and that of the PowerPoint Presentation
This is day 1 so you can start working now!
I will myself present at least one Case Study well before the presentation schedule so that you people have an idea

18. Last Year Case Studies Accounting System – WASA
Fault Management System – PTCL
Inventory Management System – Pakarab
Sales Management System – Shalimar Glass Company
Examination System – IMS
Internet Customer Relation Management System – Mobilink

19. Course Orientation Basically Theoretical focus & Practical as well But
Introduction of Concepts and Issues regarding Information Systems (This subject is developed in case study mode: it means that there are lot of case studies)
But
The practical orientation will also be also be a major focus of the course (this will include practical demonstration on multimedia)
Lecture notes will include more graphical explanation of things to give more practical orientation about concepts & applications especially the websites
Formal Presentation from Students will also work in this regard
Video or Audio Presentation will also be part of the lectures

20. Text and References
Focus will be on topics rather Chapters of any text
Many Text/books are available in market
Charles Parker, Thomas Case. (2002). “Management Information Systems: Action & Strategy”. (2nd Ed). McGraw Hill Book Company
Kenneth C. Laudon & Jane P. Laudon (2013). “Management Information Systems: Managing a Digital Firm”.(13th Ed). Prentice Hall Company.
But
Not necessarily every thing is taught from the Text, Students need to broaden their view and consult as many additional references as possible (Preferably available in local market and from the Internet)
This time few simple yet important articles also be discussed during the lectures
Case Studies are now a definite part of the curriculum

21. Guidelines for me as an Instructor
Competency & Skills
Learning not Teaching
Guidelines for me as an Instructor
Miscellaneous
(Regularity, Consultancy, Support etc)
True Knowledge
not stories
Neutral Assessment (Objective)
Class Environment
Updated Teaching Methodology

22. Expected Outline & Topics
Introduction to IS
Systems and Models
Types of Systems
Systems in the E-Business Context
Management & Decision Making
IT Fundamentals
Transaction Processing and Reports System
Mid Term Exams
DSS & Knowledge-Based Systems
System Development revised
IS Development Methodologies
MIS in the Fundamental Areas of Business (Will be covered through case studies)
Contemporary Issues & Trends (You will cover it through your research work and Presentations/ Seminars)

23. (Introduction to IS) The Basics of Information Systems

24. Introduction to IS What is a System The Historical Background
Why IS/MIS? (Goals & Objectives)
The scope of MIS
The current International status
The new trends
The challenges and issues
Counter Strategies

25. Systems
A system is made up of a number of parts combined in a particular way to do something useful. We think of the combined parts as a single thing and we give it a name.
Wheels, axles, pedals, gears, chain, seat and
handlebars are combined to form a single whole
we call a bicycle. A bike is a system when all the
parts are connected correctly because it allows the rider to move from one place to another more easily.

26. Systems….. Examples Universities Departments Staff Courses
Hostels etc.
Environment
Logical Arrangements
Class Room
Whiteboard
Chairs, Tables
Technologies (projectors)
Teachers
Students
Non-physical Things (Guess what could be?)

27. Systems is therefore…
Interrelated Elements that collectively work to achieve a common goal
Physical Elements
Logical constitution
System Environment (internal Vs. external influences)
Basic Purpose is “Systematic”
Words like “Arrangements, Coordination”
Objectives of Systems (clear definition, optimization)
Types
Open Vs. Closed
For a look at a simple system, go through the link:

28. What are Information Systems?
“An organized combination of people, hardware, software, networks and data resources that collect, transforms, and disseminates information in the organization.” James O’Brien (1998).
IS theory is however extremely vast and various classification & definitions are available on MIS

29. What is an Information System
Composed of
Hardware
Software
Data
People
Procedures
Purpose
To aid in the operation or management of an organization
In the Business context also known as
Management Information System (MIS)

30. What is an Information System?
Input of
Data
Resources
Processing
Output of
Information
Products
Control of System Performance
Storage of Data Resources

35. Components of Information Systems

36. Background Operational Efficiency
Computers replacing manual activities
Speed, accuracy, efficiency, capacity
Sooner Managers realized that information could be a Key Business Asset
Information initially as a by-product
Data Vs Information
The realization about information potential and the need to manage it for competitive advantage
The Early (Past) Information Systems
Slow computing & very expensive
Time consuming system development and information management
Failure Stories

37. IS Perspectives Operational activities Management support KM
Automating the daily transactions
Management support
Helping the managers in decision making by providing accurate and timely information
Now systems also provide not only the information but intelligent solutions of any given problem KM
Supporting the Knowledge Creation and most importantly Knowledge Sharing among members of the organization
Networking and e-activities
Enhancing Communication and Information Sharing by providing a platform and new business activities and ventures through Internet and World Wide Web (e-Commerce)

38. Goals & Objectives Operational Efficiency Functional Effectiveness
Customer Service
Product Creation & Enhancement
Competitive Advantage
Communication and Networking
Control & Feedback

39. Role & Scope of IS Pervasiveness of IS
Distribution, Payroll, Marketing IS (MkIS), Library Systems, Student Enrollment, Inventory, Air Reservation, Artificial Intelligence and Expert System etc.
Almost all Business Functional Areas now have IS
Finance, Marketing, Communication, Sales, Customer Support & Service, Manufacturing
Management Support (that’s why managers putting lot of Investment in IT/IS)
MIS
Decision Support
Knowledge Management
Networking
EDI
E-Business

40. The Rise of the New Economy
IS enabling the Emergence of Digital Firms & Digital Economy

41. Digital Firm: Organization where nearly all significant business processes and relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means
Internal processes (IS & Intranet)
External Processes (E-Commcerce & Extranet)

42. The Digital Revolution
In the Digital Revolution the economy is based on digital technologies including:
Digital communication networks
Computers
Software
Other related information technologies
Also called:
Internet economy
New economy
Web economy
The Scope of Traditional Systems?????

43. The Digital Revolution and the Role of IS
The global platform includes these characteristics
A vast array of digitizable products
Consumers and firms conduct financial transactions digitally
Microprocessors and networking capabilities embedded in physical goods

44. The Digital Revolution and the Role of IS
This convergence enables all types of information (data, audio, video, etc.) to be stored, processed, and transmitted over networks to many destinations worldwide
Web-based IS are accelerating the digital revolution by providing competitive advantage to organizations

45. INFORMATION SYSTEMS INFORMATION SYSTEMS ORGANIZATIONS TECHNOLOGY
MANAGEMENT

46. Approaches TO Information Systems
TECHNICAL APPROACHES
COMPUTER
SCIENCE
OPERATIONS
RESEARCH
SOCIOLOGY
POLITICAL SCIENCE
PSYCHOLOGY
MIS
MANAGEMENT
SCIENCE
BEHAVIORAL APPROACHES

47. Socio-Technical Perspective
Optimize System Performance:
Technology & Organization mutually adjust to one another until Fit is Satisfactory

48. Transformation of Organizations
Flattening (Need for Agility)
Decentralization (More focus on Behavioral Approaches)
Flexibility
Location Independence (Globalization Pressures)
Low Transaction Cost
Empowerment (Employee needs to respond quickly)
Collaborative Work (More teams are emerging)
Overall Performance (Effectiveness)
Competitive Advantage

49. Information Systems Conclusion
International Environment, Latest Trends & Management Issues

50. Conclusion: Information Systems Model (Paradigm)
Data
Processing
IS Personnel
Information
System
Database
Management
Standards/
Procedures
Decision
Support
Users
Alliances &
E-Business
Collected,
Processed,
Stored,
Displayed/ Printed
Transmitted
Hardware
Software
Databases
Networks
Knowledge
Management
AI & Expert
Systems
Model by Farhan Mir

51. Current International Environment
Last Decade (Heavy Investment in IT/IS)
Success & Failure Stories
Our local Industry is gradually adopting the technology
IS a normal life necessity
Banks (ATM)
Communication & Entertainment
Government Essentials (Registration, civil administration)
Continuous improvement & research
The hottest area of academic interest
Ongoing Debates ( IT Bubble burst)

52. Contemporary Issues IS Theory seems to be still in evolution
People/Management a trouble area (Lack of understanding and resistance)
Keeping yourself updated (choice of technologies)
Investment Analysis for IS
Interaction between IT and other functional areas
Career Development
For us as Academic participants (Teachers & Students)
Controversial area of study (Hype another factor)
Still the most demanded course in field of IT
Have a look at some debates:
CEOs from mars and CIOs from pluto

53. References
Charles Parker, Thomas Case. (2000). “Management Information Systems: Action & Strategy”. (2nd Ed).
Kenneth C. Laudon & Jane P. Laudon (2001). “Management Information Systems: Managing a Digital Firm”.(7th Ed)
James O’Brien. (1998). “Introduction to Information Systems: A Networked Enterprise Perspective”. (2nd Ed).
Chris Woodward (2001), CSC Research Services. Creating Information Systems Harmony (
CSC Research Services. CEOs are from Mars, CIOs are from Pluto (