1. Update to RMS August 4, 2015 ERCOT Retail Market Training Task Force Co-Chairs: Deborah McKeever, Oncor Tomas Fernandez, NRG Energy Sheri Wiegand, TXU Energy

2. 2 Retail 101 at a Glance Retail Market 101 Training (New and Improved Edition) –Finalized Outline for Retail 101 Training Training Need Target Audience Course Objectives –Tentative Timeline Developed for build and rollout January 2016 anticipated completion Retail Market Training Task Force

3. 3 Review Training Modules MarkeTrak web-based training Three modules reviewed: Overview Inadvertent Gain Switch Hold Additional Modules Rollout of Course(s) In what order are they more beneficial to the market. Retail Market Training Task Force

4. Agenda Continue development of Retail 101 Training Continue Review MarkeTrak Training Modules Draft Timeline for future RMTTF Trainings Identify Training Needs Thursday, August 6 th 2015 9:30 am to 3:00 pm ERCOT Met Center Next Meeting Date Please plan to attend!!

5. 5 Retail Market Training Task Force Questions