1. Copyright ©2008 Cengage Learning. All rights reserved 1 Chapter 11 Managing Human Resource Systems Designed & Prepared by B-books, Ltd. MGMT Chuck Williams

2. Copyright ©2008 Cengage Learning. All rights reserved 2 The Human Resource Management Process Recruiting Selection Attracting Qualified Employees Compensation Employee Separation Keeping Qualified Employees Developing Qualified Employees Training Performance Appraisal

3. Copyright ©2008 Cengage Learning. All rights reserved 3 Employment Legislation Federal Employment Laws Adverse Impact and Employment Discrimination Sexual Harassment Laws 1 1

4. Copyright ©2008 Cengage Learning. All rights reserved 4 Adverse Impact and Employment Discrimination Four-FifthsRuleFour-FifthsRule Adverse Impact Disparate Treatment Intentional discrimination that results in equally qualified people being treated differently Unintentional discrimination that works to the disadvantage of members of protected groups Comparison of selection rates of a protected to a nonprotected group to determine if adverse impact has occurred 1.2

5. Copyright ©2008 Cengage Learning. All rights reserved 5 Sexual Harassment Hostile Work Environment Hostile Work Environment Quid Pro Quo Unwelcome and demeaning sexually related behavior creates an intimidating and offensive work environment Unwelcome and demeaning sexually related behavior creates an intimidating and offensive work environment Employee outcomes depend on whether an individual submits to sexual harassment Employee outcomes depend on whether an individual submits to sexual harassment 1.3

6. Copyright ©2008 Cengage Learning. All rights reserved 6 Recruiting Job Analysis and Recruiting Job Analysis and Recruiting Internal Recruiting External Recruiting 2 2

7. Copyright ©2008 Cengage Learning. All rights reserved 7 Selection Selection Tests Interviews Application Forms and Résumés References and Background Checks 3 3

8. Copyright ©2008 Cengage Learning. All rights reserved 8 Training Training Needs Training Methods Training Evaluation 4 4

9. Copyright ©2008 Cengage Learning. All rights reserved 9 Performance Appraisal Measuring Job Performance Sharing Performance Feedback 5 5

10. Copyright ©2008 Cengage Learning. All rights reserved 10 Compensation Decisions Compensation Decisions Employment Benefits 6 6

11. Copyright ©2008 Cengage Learning. All rights reserved 11 Compensation Decisions Job evaluation Piecework Commission Profit sharing Employee stock ownership plans Stock options Hierarchical CompressedPayLevelPayVariabilityPayStructure Cafeteria plans Flexible plans Payroll deductionsEmploymentBenefits 6.1 Beyond the Book

12. Copyright ©2008 Cengage Learning. All rights reserved 12 Employee Separations Terminations Downsizing Turnover Retirements 6.2