1. County of Orange Office on Aging Resources & Services for Older Adults, Caregivers, and Persons with Disabilities Ericka Danczak, CIRS-A Interim Manager, Information & Assistance

2. The definition of Old I confided in my friend the other day that I was having an affair. She turned to me and said, Are you having it catered?….And that is the sad definition of OLD.

3. The Age Wave is Coming

4. Orange County Population Aged 60+ Source: CA Dept. of Finance, U.S. Census Projections

5. Orange County Population Aged 85+ Source: CA Dept. of Finance, U.S. Census Projections

6. Older Americans Act Passed in 1965 Increase in number of older adults Provide dollars for services and programs Promote independence and empowerment Area Agencies on Aging Established in 1973 County or Regional Government or private non-profit

7. Office on Aging Our Vision Orange County is the best place in America to age with dignity. Our Mission To ensure that Orange Countys older adults experience a high quality of life characterized by independence, safety, health, transportation, affordable housing, appropriate nutrition and social activity. Our Responsibility Lead advocate, systems planner and facilitator of services and programs for older adults and caregivers.

8. Role of the Office on Aging Lead advocate, systems planner, and facilitator of services and programs for seniors and caregivers State of the art call center Information and Assistance Department 1-800-510-2020 Trained specialists can directly connect the caller to resources.

9. Funding Streams Administration on Aging California Dept. of Aging Board of Supervisors Older Americans Act Older Californians Act Office on Aging County General Funds $9 Million $.6 Million $1.2 Required Match & Overmatch Measure H Tobacco Settlement Revenue Senior Non-Emergency Medical Transportation $2 Million $12.8 Million

10. What is available for the aging?

11. Special Needs of Older Adults Hearing loss Poor vision Word find problems Memory problems Health problems Self-sufficient generation Reluctance to accept help or advocacy Difficult with trust – need time to establish rapport Follow-up

12. Transportation Fixed Route (OCTA) OCTA ACCESS (Disabled persons) Local programs (Senior Mobility) Senior Non-Emergency Medical Transportation gets those 60+ to medical appointments within 15 miles radius from their home.

13. Housing Options Affordable housing list Assisted living and board & care list Skilled nursing facilities list Shared Housing programs Home Modification Resources Emergency/homeless shelters

14. Health Insurance Medicare Medi-Cal HMOs Supplemental Insurance Long-Term Care Insurance All explained by Council on Agings HICAP (Health Insurance Counseling and Advocacy Program)

15. In-Home Care Private agencies offer help in the home at an hourly rate. Many check references, provide insurance, and pay employees taxes. In-Home Supportive Services (IHSS) provides limited funds for eligible, low-income seniors Caregiver registries list people who wish to be hired (only a few locally)

16. For caregivers Caregiver Resource Center Provides services for family caregivers: Assessment and counseling Support Groups Respite and retreats Legal clinics Website and literature

17. Adult Day Care Provides protection, meals, socialization, and stimulation for vulnerable adults during the workday. Social Model Recreational and social activities Medical Model Provides recreation and social activities, as well as physical therapy, nursing care, and case management

18. Disability Resources Assistive Technology Disabled Transportation In-Home Assistance Adult Day Care/Day Programs Advocacy Social Involvement Disability Specialist on staff to provide community wide education and advocate for Persons with Disabilities.

19. Health Services Preventive Health Care for the Aging (PCHA) Senior Health Outreach and Prevention Program (SHOPP) Older Adult Services Community Health Fairs SOAR Speakers Bureau Flu/Vaccine Clinics Comprehensive List of free or low cost exercise classes Health Educator on staff for Health Promotion

20. Nutrition Hot, nutritious lunch provided at senior and community centers for a small donation Home-delivered meals for those who cannot leave the home Commodity distribution (40 pounds of free food to low-income seniors)

21. Social Activities Senior Centers Ethnic Community Centers Friendly Visitor/Telephoning Programs Volunteer Opportunities Employment Programs

22. Continuing Learning Senior centers offer classes in computers, crafts, current events, photography, and history. Older adults can attend local colleges in Emeritus and Continued Learning Education programs

23. ADRC (Aging & Disability Resource Connection) Key partner with CalOptima and Dayle McInstosh Center to provide core ADRC services such as: -Long Term Care Options Counseling -Short Term Service Coordination -Information & Referral (I&R)

24. ADRC – Long Term Care Options Increased call volume Increased average length of call Assigned point person to provide counseling (i.e., Gerontology Specialist and Health Educator). Critical need for follow-up and mailing of information on options discussed

25. ADRC – Short Term Service Coordination Work with ADRC Program staff to seek out Case Management providers Develop MOUs with Case Management organizations that we already work with (i.e., Linkages, Interlock, IHSS, etc.) Complete intake and assessment to determine eligibility and appropriate referral Connect with designated point person to initiate Case Management services

26. ADRC – Data Collection/Evaluation Work collaboratively with CSUSD Evaluation team to develop data matrix Upgrade our referral software to Refer.Net Customize our client intake to meet the data elements required by the evaluation team. Enhance our resource database to include more referrals for persons with disabilities of all ages. Designate a walk-in resource area for ADRC clients

27. Call us For information and assistance for older adults, caregivers, or persons with disabilities, call: 1-800-510-2020 1-714-567-7500 Website: www.officeonaging.ocgov.comwww.officeonaging.ocgov.com

28. Contact Information Ericka Danczak, CIRS-A Interim Manager, Information & Assistance Office on Aging Ericka.danczak@hcs.ocgov.com (714) 567-7500 x 105