1. 1 Governance: L&T Faculty L&T committee (QE) –Chair L&T committee of each Department –Director, Students –Representative of LTC –BESS coordinator –Associate Dean, L&T Interim Faculty Standards and Quality committee (QA) –L&T representative of each Department –One coordinator of UG studies from a Department –Representative from the library –Representative of LTC –Associate Dean L&T Student Experience Committee –Representatives from Student Societies –Coordinator of BESS –HODs and Director, Elected Student members –Faculty Manager

2. 2 Communication: L&T Bimonthly newsletters to all staff L&T plan for Faculty on web (2008-2012) Reporting of Faculty plan against University plan on Provost web site Use of intranet for staff to view draft documents related to the curriculum review

3. 3 L&T support for all students and staff Director, Learning and Teaching –Offer has been made –Focus on international outcomes Learning and Leaching Project Officer (Paul Taylor) –LEAD initiative –Grants and awards –L&T resource development –Teaching resource development Manager, Student Administration (Alan Henry) –Moderation processes –Special consideration –Policy implementation and monitoring First year –Appointment of a developer to work on the Foundation program –Offer has been made

4. 4 Improving International Student Support (p.81) Administration Business and Economics Student Services (BESS) –One stop shop for enquiries assignment drop off and collection special consideration direction to appropriate academic advice Student survival guide –Hard copy and web Basic enrolment information Services Social events Strategy –Use technology smarter to connect with students

5. 5 Improving International Student Support (p.81) Academic Peer assisted learning (PAL) –Administered by BESS –Training for students involved – highly sought after –International students are advisers and attendees Academic literacy –Generic skills incorporated in many units of study Curriculum mapping in the curriculum renewal –Curriculum renewal will include academic literacy unit tailored for Business Issue –Failure and exclusion rates among International students remain problematic Strategy –Early warning assessment task –Individual monitoring of students who have failed – good success

6. 6 Improving International Student Support (p.81) Orientation to Australia Conversation groups –Practicing spoken English Buddy and mentor program –Buddy system from MI –Macquarie Mentoring program Student societies –Work related skills –Australian business –Social events

7. 7 International student commencements (p.91) MI responsible for recruitment and enrolment Issues –Quality/quantity trade-off? –Diversification of students –Better data on enrolment numbers needed for planning

8. 8 Improving quality assurance with other partner institutions (p.101) Quality control arrangements –Approval of staff –Curriculum approval Use our unit outlines –Moderation of assessment – common template –Monitoring of results by Dean –Quality checks of teaching done by partner institutions and communicated to the Faculty –Professional development Booklets produced and distributed Seminars at MQC for exam writing Issues –Differences in moderation procedures (legacy issue)

9. 9 Internationalisation of the curriculum (p.105) Embedded in PDR –Following an audit of unit outlines staff are encouraged to explicitly incorporate internationalisation in their units –Incorporation of international research by staff into their teaching Embedded in new curriculum –Induction unit (BBA 102 Principles of Management) will specifically target cross-cultural sensitivity –Implementation of ALTC business project on cross-cultural sensitivity Current programs –International Business at UG and PG –Large number of units with international focus eg International Marketing –International study tours

10. 10 Ensuring diversification and providing stronger support for international students (p.111) Curriculum renewal has provided opportunity for strong foundation –BBA 102 – includes induction. 6 common units in Foundation year –Academic literacy unit for Business –Generic skills embedded in the curriculum BESS initiatives –Conversation groups, PAL, student societies There is a demand to expand PAL – hindered by lack of rooms –One stop administrative shop –Social orientation – BBQs etc Failure rates for international students –Higher in Accounting and Economics –Strategies Individual support for students who have failed – good success rate Assessment policy has early assessment to identify students at risk Higher language requirement for entry to SIBT Transition out; English proficiency testing of international students Failure and exclusion rates likely to remain higher than desirable in the short term.

11. 11 Issues and strategies Numbers and quality of international students –How many international students can we work with? Increase staff numbers – grow our own –Better data on enrolment numbers needed for planning Working with MI and SIBT –Dealing with culturally diverse groups Professional development Teaching resources External providers –ICMS – not fully integrated following the recent renewal of the contract Procedure for moderation in place –Student quality inputs and outcomes GPA requirement introduced

12. 12 Issues and strategies L&T Quality –More will be done to meet student satisfaction targets Director L&T appointment Support for students –There is a demand to expand PAL from staff and students – hindered by lack of suitable rooms Space capacity constraints (esp. junior teaching staff and rooms) Student outcomes still show room for improvement Strategies in L&T plan Better data on cohorts Research into student needs Professional development and resources eg exams guide More explicit internationalisation of the curriculum Template for handbook entries Template for unit guides