1. ADOC Week 2009 1 THAILAND VIETNAM PAPUA NEW GUINEA INDONESIACHILEPHILIPPINESPERUMEXICO ADOC 2.0 WEEK 2009 PERÚ OCTOBER 2009 ICT Policy and ADOC Center In Peru

2. ADOC Week 2009 2Content 1.Government Policy On ICT 2.ADOC Center in Peru 3.Successful Stories 4.Future Perspectives of ADOC Center 5.ADOC Projects

3. ADOC Week 2009 3 1.Government Policy On ICT The Peruvian state has set standards to encourage the development of ICT through the "National Office of Electronic Government and Information Technology" and has projects in information technology, developing the Information Society in Peru, Informatic norms, research on application and use of ICT’s. Among the most outstanding actions in public institutions are:

4. ADOC Week 2009 4  Facilities to citizens for doing paperwork, access to state entities into a single portal http://www.peru.gob.pe http://www.peru.gob.pe  Legislation of telecommunications and ICT’s, use of digital signatures and online payments  National Register of the citizen - National Registry of Identification and Civil Status – RENIEC http://www.reniec.gob.pe/ http://www.reniec.gob.pe/ Government Policy On ICT

5. ADOC Week 2009 5  Provision of software and Lap tops to teachers and school students - Education Ministry  ElectronicBilling - National Tax Administration Office - SUNAT http://www.sunat.gob.pe http://www.sunat.gob.pe  EXPORTA FACIL site processed for exports online - The Post Services of Peru, National Tax Administration Office, Commission on the Promotion of Peru for Export And Tourism – PROMPERU, Foreign Trade and Tourism Ministry, Economy and Finance Ministry, External Affair Ministry http://www.serpost.com.pe/exportafacil http://www.serpost.com.pe/exportafacil Government Policy On ICT

6. ADOC Week 2009 6  Foreign Trade Single Window - VUCE - Foreign Trade and Tourism Ministry, Ministry of Production, National Tax Administration Office, National Agrarian Health Service of Peru, National Institute of Natural Resources, Transport and Communications Ministry http://www.proyectovuce.pe/MainEN.aspx http://www.proyectovuce.pe/MainEN.aspx  Integrated Information System for Foreign Trade; SIICEX - PROMPERU http://www.siicex.gob.pe http://www.siicex.gob.pe Government Policy On ICT

7. ADOC Week 2009 7 2. ADOC Center in PERÚ The purpose of the ADOC - PROMPERU is to increase the capacity of entrepreneurs, exporters and potential exporters through the (E-COMERCE CENTER – Arequipa; and DIGITAL OPPORTUNITY CENTER – Lima)

8. ADOC Week 2009 8 according to the ADOC project purpose, transform the digital divide into a digital opportunity, offering services through the Web with sites such as PLANEX, EXPORTA FACIL, SIICEXPLANEX EXPORTA FACILSIICEX ADOC Center in PERÚ

9. ADOC Week 2009 9 Goals under the National Development Plan related to government priorities based on the use of ADOC.  Promoting access, knowledge and confidence in E - Commerce improving the access for the public media with diffusion and training. ADOC trainings.  Facilities for the export and productive chains sector, trough E – Commerce PERU MARKET PLACE, SIICEXPERU MARKET PLACE SIICEX ADOC Center in PERÚ

10. ADOC Week 2009 10 The trainings are designed to provide tools that allow entrepreneurs to improve their business management skills, knowledge and use of ICT. For this purpose we used different topics that enable to accomplish sustainable business. 725 Managers, 143 Institutions and 206 another participants) LimaArequipa Years Nº WorkshopsNº AttendantsNº WorkshopsNº Attendants 2009111155415191 2008172236916412 2007218377129471 2006169255700 200573102200 Total74311,273601,074 ADOC Center in PERÚ

11. ADOC Week 2009 11 ADOC Center in PERÚ TOPICS E – Business E – Commerce, Exporta Facil E - Business Transformation – The Taiwan Experiences Business Intelligence Export Plan E – Marketing How to participate in fairs E - Commerce Building - The Taiwan Experiences

12. ADOC Week 2009 12 The office located in Arequipa, has 4 years working time that let us identify strengths and areas with potential in the region, enterprises of our priority sectors (Agro and Textile) as well as their management and production ability, this has determined the type of training given in the ADOC, trying basic issues related to foreign trade, E - Business, E - marketing, etc. ADOC Center in PERÚ

13. ADOC Week 2009 13 We had difficulties finding trainers for E – Business, then we had the support of the ADOC Secretariat, who supported us twice with expert trainers from Taiwan. ADOC Center in PERÚ

14. ADOC Week 2009 14 In the next stage we will support companies with the development and improvement of their websites, not only as showcases, but as a possibility to generate business and provide services to their customers, in addition to monitor tools for managing the company in the future as management tools with the objective to get the Balanced Score Card and CMR. ADOC Center in PERÚ

15. ADOC Week 2009 15 As successful stories of trainees cases, we can mention the ADOC AWARD 2008; 02 Winning companies of the region :  First award: Trip to Taipei PERU ETNIKO http://www.peru-etniko.com/  Third award: LCD, POPEX 3.Successful Stories

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17. ADOC Week 2009 17 4.Future Perspectives of ADOC Center The future plan of the ADOC Center  Growth of ADOC (PC) and demand of entrepreneurs and exporters.  Support services from PROMPERU ADOC server to achieve BSC. Future digital opportunities for the trainees  Development tools such as web site, virtual catalogs and tools to apply B2B, B2C,B2G, CMR. BSC.

18. ADOC Week 2009 18 Possible difficulties that ADOC center might have in the future  Lack of support and specialized trainers, which can be filled with training conducted by Videoconferencing System ADOC Secretariat. Future Perspectives of ADOC Center

19. ADOC Week 2009 19 5. ADOC Projects ADOC Chiclayo ADOC Arequipa ADOC Lima Activities  Trainer’s Training Program (60 Peruvian Companies)  Workshop time: 30 hours  ADOC Award: 40 participants  Workshops: 166  Attendants: 2,000

20. ADOC Week 2009 20 GRACIAS Ignacio Rivera Castillo Centro de Promoción Empresarial Macro Región Sur Oeste PROMPERU Arequipa Perú irivera@promperu.gob.pe www.promperu.gob.pe