1. Luxembourg Dec.2-3 European Commission Information Society and Media GaLA Game and Learning Alliance The European Network of Excellence on Serious Games GALA WP 8 Support and services Jannicke Baalsrud Hauge (BIBA) Riccardo Berta, Francesco Bellotti (UNIGE), 1

2. Luxembourg Dec.2-3 European Commission Information Society and Media Activities WP 8 Serious Games Studies Database (SGS-DB) Service development of the database and offering tools via SG SNA to help the community building Operation of Living Labs Development of tools Transition from GALA to SGS (techn) 2

3. Luxembourg Dec.2-3 European Commission Information Society and Media Taks 8.1 – current work-objectives offer a service able to easily provide high quality knowledge Provide access to tools –Allow an in-depth understanding of SGs through a detailed description of their mechanisms –Apply existing games into learning and training contexts, considering appropriate pedagogies –Support design of new games and enhance existing games, identifying their weak points 3

4. Luxembourg Dec.2-3 European Commission Information Society and Media SGS System- GUI 4

5. Luxembourg Dec.2-3 European Commission Information Society and Media SGS-DB Currently 78 games Uses a standard description (GALA Template, WP1) Easy to use (Backend http://146.148.31.123/SGRepoBE/) Allows search –Filtered –Text 5

6. Luxembourg Dec.2-3 European Commission Information Society and Media Usability tests SGS-DB 6 Question Ava. answer Question Ava. answer Question Ava. answer Question Ava. answer Ease of Use4.9 Feel comfortable 5.1 Clear information 4.6 Pleasant Interface 4.4 System simple to use 5.2 System easy to use 5.3 Information easily found 4.6 Like using the interface of system 4.7 Complete work efficiently 5.3 Became productive quickly 5.1 System information understandable 5.6 Comprises relevant functionalities and capabilities 5.3 Able to complete work quickly 5.5 System gives error & info. how to fix 5.8 Information effect. For task completition 5.3 Overall system satisfaction 5.4 Able to complete work efficiently 5.4 Easily recover after mistakes 5.7 Clear organisation of information 5.1 N=9 scale 1 (strongly disagree) to 7 (strongly agree)

7. Luxembourg Dec.2-3 European Commission Information Society and Media Tools for different purposes-examples 7 http://journal.seriousgamessociety.org http://studies.seriousgamessociety.org/ http://www.seriousgamessociety.org/ http://marketplace.seriousga messociety.org/

8. Luxembourg Dec.2-3 European Commission Information Society and Media SG Reusability Point of Reference Supports the identification of reusable SG components Uses a reference-based approach also for non-open source SGREF manages collections of references to reusable SG assets Manage a repository with reusable SG assets uploaded by users. It is a service which is available via the SGS website under assets, or via www.sgref.net.www.sgref.net Rich internet application technology 8

9. Luxembourg Dec.2-3 European Commission Information Society and Media SGREF Example Search functions –full text, –specific reference categories, –tags –user profile. Add reference –Step 1: describe ref. –Step 2: Review –Step 3: Share 9

10. Luxembourg Dec.2-3 European Commission Information Society and Media Usability tests Questionnaire, N=42 10 FeedbackSGREF Updates Exec.-- Design-- User Require ments N= 6 users should be able to save a list with references to submit at a later. A useful reference might be lost because users do not have the time to fill in all the fields in the submission form. A list of quick reference will be considered in future development. 8 participants have suggested that users should be able to save drafts of the references they are submitting. An option to safe drafts will be considered in future development. 3 participants have mentioned that tags should be suggested based on the description the user has introduced for the reference. Tags suggestions will be considered in future development 6 participants have requested that developers consider accessibility issues. Users should have the possibility to increase font size. Accessibility issues will be addressed.

11. Luxembourg Dec.2-3 European Commission Information Society and Media T8.2 Living labs: Coventry Ideation space, provides IPR support Open environment to promote infusion and diffusion of knowledge 4 Events Part of Enoll High involvement of commercial partners Hub for UK node for Games for health Europe High number of attendance Open events with different topics Will focus more on learning space and ecosystem Outcome- many ideas, closer collaboration of local stakeholders Cooperation with association from different application fields Cooperation with the LL in Bremen 11

12. Luxembourg Dec.2-3 European Commission Information Society and Media BIBA Focus on SG for logistics and manufacturing Cover ideation, (development) and testing Operates with open events, but also with closed groups Collaborate much with the university, industrials, and SG developers Outcome –Various student projects –Closer collaboration between local industry and University –Closer collaboration between local SG developers and Industry –Through the testing, given us relevant evaluation results –Included in development activities –Lead to better collaboration for R&D proposals and industrial project –Best practice exchange among the teachers –Cooperation with the node in Coventry 12

13. Luxembourg Dec.2-3 European Commission Information Society and Media Madrid Focus on testing games in health sector –Operating room medical personal Participants medical staff and developers 7 events Y4, 5 hospitals, 100+ medical personnel Outcome –Improvement of specific knowledge included in the game –New ideas for ways of deliveries –New ideas on how to apply in a medical setting –Outcome used for improving the tested games 13

14. Luxembourg Dec.2-3 European Commission Information Society and Media Paris Focus on ideation Meeting point for many stakeholder groups High industry involvement 3 main events Y4 Core group meeting at Cap Digital (cluster) Carry out the larger LL in connection with other events LL lead to new collaboration Developed several ideas Uses external experts Will strengthen the cooperation with clusters in innovation 14 Date of event October, 2013, Event2 June 17th, 2014, Event3 Septemb er 12th, 2014 Event 4 number of participants to the workshop205020 academic10144 students282 sg developers8123 academic3000 students1022 pupils044 sg developers1023 sg publisher2 authorities3 SG retailers0 SG distributors2 teachers3 consultants0

15. Luxembourg Dec.2-3 European Commission Information Society and Media Genoa Focus on primary schools Learning through gaming 4 events, 6 classes, 89 pupils Observation –Interest among pupils –Pupils familiar with tablets –Teachers very interested, but need training –Support exchange of best practices 15 Overall results; N=122

16. Luxembourg Dec.2-3 European Commission Information Society and Media Network analysis Carried out for improving collaboration (coll. WP 1) 2 studies Identification of embeddedness 16 Structural embeddedness Embeddedness in practice “Organizational” embeddedness  Trust/Freeriders  Conflicts / counter- productive meetings  Reciprocity  Psychological safety  Network size  Network structure  Partner representatives’ turnover  Lack of Experience  GaLa objective / Common Goal  Personal interests not central  Proposal legacy  Accountability!  Transparency (internal and external)

17. Luxembourg Dec.2-3 European Commission Information Society and Media Identified boundaries 17

18. Luxembourg Dec.2-3 European Commission Information Society and Media Derived actions Improve the transparency Physical meeting where applicable More use of minutes Better integration of partners through dedicated persons Regularly virtual meetings Improved usability of ICT infrastructure Development of different levels Increase the information flow Actions implemented in WP 1 18

19. Luxembourg Dec.2-3 European Commission Information Society and Media KPI 19 KPI name and description Values (achievedReference value No. LL products: number of games collaboratively developed 13 0,35 games collaboratively developed / event 2 No. studies 6 0 No. LL products: Project proposal developed 210,57 prosposals / event 0,25 Potential project discussed 31 0,81 Project discussion / event No. LL products: Tested Games Tested Games: 27 Participants: 957 Number of testers / game: 35,2 game tested 1,8 per lab/event, 42 user/game No. LL products: Ideas developed Ideas developed: 55 Average Idea / Event: 1,37 Stakeholders invovlement Academics: 204; Students incl. PhD: 278; Pupils: 112; SG Developers: 59; SG Publisher: 15; Authorities/Industrials: 66; SG retailers: 3; SG Distributors: 9; Teachers: 88 No. Events: 37: Average Participant / Event: 26

20. Luxembourg Dec.2-3 European Commission Information Society and Media KPI 2 20 Appropratness of GALA /SGS software and services DATA: Response time=0.184 sec - Down time=2 days/month - No. Failures=3 each month - DB usage: data received=2.4 MiB per hour; data send=38.1 MiB - DB connections: max concurrent=39, total=702 per hourn - Queries: 10.680 per hour Response time:<1s; Down time: 5d/month; no failure: 3/month; use of resources, DB transactions- not monitored yet, measuring of utilisation and meas. Of number of transactions will be implemented ; hour spent on development: 1 person full time, hours spent on maintenance: 0,1 full time equi. /month; Number of coding lines and classes :1500/120; no. of serivices:5; For SGREF all 0, since not in operation yet SGS-DB and SGREF usage Active Users: SGS=60, SGS DB=20, SGREF=7 Current number of users GALA: 40; KMS:20 SGREF 0 SGS-DB and SGREF usability 3 in the last three monthsNA KPI name and description Values (achievedReference value

21. Luxembourg Dec.2-3 European Commission Information Society and Media What about the future? All tools transferred to the SGS SGS will maintain the SGS system including the SGS- DB, tools and services Further development will be in line with SGS work SG-ref further development with local resources All 5 LL will continue –Will support SGS as local hubs offering physical meetings –Continue to evaluate and test games –Continue the ideation and development of R&D proposals –Work on Service and product development (IPR important) –Strengthen collaboration –Increase external collaboration with associations 21

22. Luxembourg Dec.2-3 European Commission Information Society and Media LL Future activities Discussions on Research Activities: –Both R& D topics and deployment topics, depending on LL Stakeholders’ engagement –increase the engagement from other sectors Service and product development also through SGS Exchange of Best Practices Support potential users through dedicated events Promote SGS and disseminating actions to different stakeholders Provide an attractive test environment for different application fields Collect local result and disseminate through the SGS Continue collaboration with overseas organisations Both for awareness raising and development Fosters active participation 22

23. Luxembourg Dec.2-3 European Commission Information Society and Media Questions? Thank you for your attention 23