1. Presented By: Joseph Hall, Jr. jhall@capnhq.gov Deputy Director, IT
Information Technology
Presented By: Joseph Hall, Jr. Deputy Director, IT
2015 National Conference - Orlando, FL.

2. 2015 National Conference - Orlando, FL.
Definition
“Information Technology is the use of hardware, software, services, and supporting infrastructure to manage and deliver information.”
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

3. Information Technology Team 2015 National Conference - Orlando, FL.
Deputy Director
Joseph Hall
Chief, Software Development/
Lead Developer
Tim Cooper
Software Engineer
Joey Barton
Tim Moore
Darius Carlton
Yan Li
System Analyst/Exchange Manager
Ervin Canada
Senior PC/ Help Desk Technician
Shontica Padgett
Help Desk Technician
Mark Snyder
2015 National Conference - Orlando, FL.

4. 2015 National Conference - Orlando, FL.
IT Resources
Staff – (9) Qualified IT professionals with a combination of 90 years of IT experience to include certified Microsoft professionals.
Data Center – AF provided secure data center to host CAP server farm to include 24/7 support with backup generator setup.
Business Continuity – Mirrored/Disaster Recovery Site located in Nashville, TN.
Servers – Physical and Virtual hardware in CAP server farm.
Equipment – Laptops, Desktops, Servers (Physical and Virtual), Printers, Tape Backup Machine etc.
Software – Common Microsoft business software suite. Ms Office, Microsoft .NET (VB/C#) platform & SQL Server database platform, CRM Helpdesk System.
eServices Software Applications – The IT software development team maintains approx. 170 web applications available on eServices that are developed in accordance with the industry standard Software Development Life Cycle (SDLC) with emphasis on requirements, design, implementation, testing, documentation, deploying and maintenance.
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

5. 2015 National Conference - Orlando, FL.
National IT Committee
Mr. Joseph Hall, Jr (NHQ) Chairman
Lt. Col William N. Hughes (NYWG) Vice-Chairman
Col. William Kay (NDWG)
Col. Joseph V. Sirois (NER)
Lt. Col Peter L. Andersen (IDWG)
Lt. Col Alex Bodnar (DEWG)
Maj. Jerald L. Green & Maj. Nicholas McLarty (TXWG)
Col. Gilbert Day (SWR)
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

6. 2015 National Conference - Orlando, FL.
National IT Committee (Cont.)
Capt. Steve Groner (CAWG)
Lt. Col Roy Long (PAWG)
Lt. Col Thomas Eggers (COWG)
Lt. Col Timothy Medeiros (AZWG)
Capt. Paul Kinzelman (NMWG)
Lt. Col Mark Gelhardt (GAWG)
Mr. Tim Cooper (NHQ)
Mr. Louis J. Piccotti (NHQ)
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

7. 2015 National Conference - Orlando, FL.
Recent IT Successes
IT is responsible for the successful deployment of technology to support CAP’s strategic goals, as well as the tools and infrastructure needed to deliver first-class services to CAP.
In addition to maintaining the mission critical applications that assist CAP members with their everyday business needs and completing the annual field computer buy, IT is responsible for the successful development, deployment and maintenance of several programs. Below is a recent list of system changes:
Assist with development of new Aerospace Education Website -
Cadet Encampment Assistance Program – Allows for Cadets to apply online for encampment assistance.
Cadet Protection – Development and Implementation of CPPT member requirement.
Cadet Uniform Application Upgrade – Incorporate Curry Blues Voucher Program
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

8. 2015 National Conference - Orlando, FL.
Recent IT Successes
Assist with development of new CAP Foundation Website -
Commander’s Dashboard Updates – Provide additional metrics to better assist Commanders on readiness and effectiveness of its resources.
FY15 Field Computer Buy – Deployment of 301 new laptops to CAP Regions and Wings.
FY16 Operations Training & Flying Plans Module.
Membership System - Child Law Clearance Requirements - Pennsylvania Wing
New Reporting Export Tool to CSV that allows application support by importing and exporting data.
Professional Development – Development/Implementation of new Level 1 Orientation.
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

9. 2015 National Conference - Orlando, FL.
Recent IT Successes
Provided development and support for each directorate in achieving their CAP Strategic Planning Objectives
Safety Management System Upgrade – Safety Currency checks removed from SMS and eServices.
WMIRS 2.0 Updates:
Glider and Flight Academy Module
Aircraft Scheduling Module
Provide additional reports, forms, and notifications.
Permissions Module for Commanders.
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

10. 2015 National Conference - Orlando, FL.
Upcoming IT Project Releases
IT resources and applications play a critical role in CAP’s future. Over the next two years, IT will continue to make strides in support of CAP’s paperless initiatives by developing and enhancing mission critical applications such as:
Beta Test Windows 10. (On going)
CAPF 120 Module - Awards and Decorations nomination and approval application. (In testing)
CAP Foundation Online Brick Form. (In testing)
CAP Website Template – In support of the CAP Branding initiative, a template will be developed for Region, Wing and Unit website integration. (In testing)
eServices Version 2.0 – New look and feel, standardize and consistent look across CAP NHQ sites, organize application access by CAP functions. e.g. Command, Aerospace Education, Cadet Programs, Operations, Safety, etc. Provide member opt out function. (In testing)
Retirement and refresh of Windows XP Laptops in the field. (On going)
Incorporate best practice recommendations from NHQ Information Technology Assessment Road Map. (On going)
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

11. 2015 National Conference - Orlando, FL.
Upcoming IT Project Releases
WMIRS 2.0 Updates:
Alerting Roster Module
CAP-USAF Invoicing
Chaplain Support Request Module
ICS Forms – 201, 211 and 218
Military Orientation Flights
Mission Participation Log
Objectives Management Module
Provide additional reports, forms, and notifications.
Status Board Updates
Trend Analysis Reporting
Provide continued development and support for each directorate in achieving their CAP Strategic Planning Objectives.
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

12. 2015 National Conference - Orlando, FL.
Available IT Resources
What’s Available?
Hardware
Laptop / Printer / Scanner at each unit
Software
QuickBooks - Wing Accounting Software
Sertifi - Electronic Signature Services
SmartVault – Finance Online Document Storage
AVG GRISOFT – Antivirus Software
CAPNHQ-hosted applications (eServices,WMIRS, etc)
cap.gov DNS Management
Wing Commanders Program Management Library
Provides Commander with shortcuts to essential program management issues.
Member Benefits
Please visit
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

13. 2015 National Conference - Orlando, FL.
Available IT Resources
Field Help Desk
How to submit a Help Desk request:
(877) ext. 290
Web-based Help Desk System
Allows members to input issues and requests
Assures calls for help are not missed
Allows for better time management
We need your help
For better service, please encourage your members to use the Web-based Help Desk.
Best Practice – in-house “eServices” experts. These members are the first contact for help
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

14. 2015 National Conference - Orlando, FL.
Data Security
Personally Identifiable Information (PII)
Personally Identifiable Information (PII) is confidential information about an individual that can be used to identify or trace an individual’s identity.
Examples of PII include, but are not limited to, social security number; age; marital status; race; date and place of birth; telephone numbers; other demographic, medical history, personal, medical and financial information. For more information on PII, see CAPR 1-2.
Data Security
Since 2005 over 857 Million* personal data records have been compromised in the US!
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

15. 2015 National Conference - Orlando, FL.
Data Security (Con’t)
Data Security (cont.)
Most of these occurrences are not hacking incidents but lost or stolen equipment that has personal data on the equipment
Require personnel to encrypt thumb drives with data on them so that if they are lost there is less risk of compromise.
Delete copies of CAPWATCH downloads, scans of receipts, licenses, medicals, etc. off computers after use.
Suggest that staff officers review and purge files in accordance with other publications so that records are not kept longer than necessary that could have PII; those that are kept for extended periods should be kept securely.
For more information see
2015 National Conference - Orlando, FL.
IT Summit Maxwell AFB, AL.

16. 2015 National Conference - Orlando, FL.
Commander’s Corner
WSA = Web Security Administrator
WSA’s “hold the keys” to restricted applications
Trusted Agent for Commander. Should only give commander-authorized permissions
eServices automatically notifies commander of all WSA-generated permissions changes
Annual review of WSA Designations.
Automatic Application Assignment by Duty Position
Permissions for some of the applications within eServices are currently tied to a members duty position as defined in the system.
Application by Duty Position Report, Duty Position Access by Application Report
2015 National Conference - Orlando, FL.

17. 2015 National Conference - Orlando, FL.
Commander’s Corner
What's available?
Entry area
News and links specific to commanders
Admin Section
Online Calendar, Duty Assignment, Member Reports, Organizational Information and Image Upload for Photo ID Cards
Approvals\Validations
One stop shop for all approvals and validations
Reports
OPS Quals Achievements (Active & Suspended) Report including Approved Last 30 Days.
Validate permissions to apps & duty assignments
2015 National Conference - Orlando, FL.

18. 2015 National Conference - Orlando, FL.
Commander’s Corner
Reports (Cont’d)
Cadet Uniform Commander Report
Membership Expiring Report
FRO Reporting
Form 171 Completion Report
Open Safety Mishaps
Test Reports – Link to view previous completion test records on NTC.
OPSEC Entry
Assign permissions to 5 members in your unit to enter OPSEC training completion in Ops-Qualifications app
Beta Testers
Allow 2 members in your unit to help test eServices applications
2015 National Conference - Orlando, FL.

19. 2015 National Conference - Orlando, FL.
Commander’s Corner
Temporary Permissions
Short term “commander” permissions to a deputy
Only possible for Vice/Deputy Commander, Operations Officer, Deputy Commander for Seniors , or Chief of Staff
Gather s
Allows gathering of addresses for members in your unit
Only place addresses in the Blind Carbon Copy Section (BCC).
Safety Suggestions
View Safety Suggestions submitted by your unit’s members
Temporary Lt Col Anniversary Approvals (Region CC)
Allows Region CC to either Disapprove, Temporarily Approve (for one additional year), or Approve each member.
If Temporarily approved for an additional year, they will appear again the following year for your approval.
2015 National Conference - Orlando, FL.

20. 2015 National Conference - Orlando, FL.
Commander’s Corner
CAPF 171 Submission
Unit Commander's Financial Disclosure Statement
General Officer Request
Request form for the appearance of the CAP National Commander and/or National Vice Commander at Region/Wing event.
Commanders Dashboard
View Unit, Group and Wing Performance metrics
Communication Tools
notifications to CC of upcoming changes to eServices.
2015 National Conference - Orlando, FL.

21. 2015 National Conference - Orlando, FL.
Commander’s Corner
RSS Feed (Really Simple Syndication)
Great way to push data out to members.
Please encourage members to subscribe!
Gather address applications
Easy way to communicate with your members
Resource Report provides addresses for all current Qualifications.
These applications are only as good as the s in the system. Please ask members to update their addresses!!
2015 National Conference - Orlando, FL.

22. 2015 National Conference - Orlando, FL.
Thank You!
Thank you for all you do for Civil Air Patrol!
2015 National Conference - Orlando, FL.

23. Civil Air Patrol Please complete the 2015 survey online for a chance
to have your conference
registration fee refunded
Citizens Serving Communities 23

24. Questions ?
IT Summit Maxwell AFB, AL.