1. University of Missouri-Rolla Computing and Information Services 1 Meg Brady Asst. Director, Client Services Presented to New Faculty Forum, October 18, 2001 Computing facilities and services A guided tour for new faculty

2. University of Missouri-Rolla Computing and Information Services 2 Topic Overview Instructional computing Research computing Administrative systems Internet / Networking Procurement and funding Getting help and more information

3. Great quotes & sayings in the world of IT "I think there is a world market for maybe 5 computers" Thomas Watson, chairman of IBM, 1943 "There is no reason anyone would want a computer in their home" Ken Olson, chairman & founder of Digital equipment, 1977 "640 K ought to be enough for anybody." Bill Gates, 1981 "Computers in the future may weigh no more than 1.5 tons." popular mechanics, 1949 Borrowed from web.inter.nl.net/users/pwilkins/ITquotes.html

4. University of Missouri-Rolla Computing and Information Services 4 Instructional Computing Desktop computing Computer Learning Centers (CLCs) Server environments Instructional technology resources

5. University of Missouri-Rolla Computing and Information Services 5 Desktop computing Campus standards –Windows NT standard install (MS Office plus other common apps) –Moving to Windows XP standard (by Fall ’02) –Limited support of Windows 2000 –Phasing out support of Unix on the desktop –CIS Policy and Procedures web site www.umr.edu/~cis Non-standard needs –Local Support Provider (LSP) –Service/support agreement

6. University of Missouri-Rolla Computing and Information Services 6 Computer Learning Centers (CLCs) 800+ devices in 40+ locations Funded by instructional computing fee Reserved for classroom and general student use Standard install plus discipline specific Departmentally managed

7. University of Missouri-Rolla Computing and Information Services 7 Server Environments Email – MS Exchange File store – AFS (a.k.a., S:\ drive, Andrew File System) Web – Unix server, AFS file store Novell will be phased out (this year) Computational computing – Unix, AFS (a.k.a., saucer, rocket, nic)

8. Instructional Technology Resources ResourceContactReference ISDC Instructional Software Development Center Dr. Bob Davis isdc@umr.edu www.umr.edu/~isdc Blackboard – online course management ISDC, bbhelp@umr.edu blackboard.umr.edu Class list web tools – email, file system access CIS HelpDesk, help.umr.edu www.umr.edu/~webtools/tools EDTECH-L – faculty email discussion forum Dr. Richard Hall, rhall@umr.edu EDTECH-L@umr.edu

9. University of Missouri-Rolla Computing and Information Services 9 Research Computing Departmental resources/facilities Internet2 (www.umr.edu/~umri2) Central Unix servers

10. University of Missouri-Rolla Computing and Information Services 10 Administrative Systems In transition from legacy data systems to PeopleSoft for student information, financial and human resources –Faculty often need to use: Student – contact enrollment management offices –Class roll, grades, student recruitment, etc. Financial – contact procurement, finance offices –Purchasing, accts. payable, grants, etc.

11. University of Missouri-Rolla Computing and Information Services 11 Internet / Networking Campus connection to the Internet –Via MOREnet (a State consortium), currently a 45mbps line carrying commodity Internet + university business + video classes –Upgrade soon will add 45 mbps for Internet 2 Dial-up – –288 modems – 56K v.90 provided by UMR –local ISPs, phone and cable companies offer high speed, for which UMR supports VPN (virtual private networking) if needed Wireless network – –802.11b IEEE standard, up to 11mbps –Increasing availability on campus

12. Getting new hardware…

13. University of Missouri-Rolla Computing and Information Services 13 Procurement hardware & software CIS Information: www.umr.edu/~cis/purchasing Microsoft Select Program: www.umr.edu/~pmumr UM in process of centralizing procurement UM volume purchasing agreements (VPAs) Bottom line: have your department’s purchasing person work with Mary Hinze in CIS

14. University of Missouri-Rolla Computing and Information Services 14 Funding Faculty development matching funds –90% of desktop workstation (PC) for new faculty –30% of desktop workstation (PC) for existing faculty –$6,000 limit in either case

15. Those darn computers…

16. University of Missouri-Rolla Computing and Information Services 16 Getting Help LSPs - local support providers in your own department CIS HelpDesk – call (573)341-4357 (HELP), or visit Rm 101 Computer Science, or online at www.umr.edu/helpdesk Help Request System - Report problem or seek help online at help.umr.edu Training - hands-on and/or computer-based, for you and/or your students. See www.umr.edu/~cis/training Stay informed - announcements are posted on HelpDesk web site, and in eConnections. Consultation – meet with CIS staff during planning phase of your project Thank you for the opportunity to meet you!

17. University of Missouri-Rolla Computing and Information Services 17 Q & A: Starter Questions What do you want to know that I did not cover? For you, what computing functions are most critical in your work? What are the most pressing computing issues on campus (or in your department)? Presentation is available online at: www.umr.edu/~megbrady/presentations