1. BrightStor ARCserve Backup Release 11 Product Overview

2. Contents  The Market  BrightStor ARCserve Backup r11 for Windows  BrightStor ARCserve Backup for Laptops & Desktops r11  Summary

3. The Market for BrightStor ARCserve Backup

4. Normal Storage Challenges  Explosive Growth in Data  Zero Down Time Requirement  Dynamic Environment  Rapidly Changing Technologies  Limited Network Bandwidth

5. Ethernet Evolution of Storage Performance / Reliability / Management Time/Complexity Storage Today Internal Storage Direct Attach Storage (DAS) Network Attached Storage (NAS) Storage Area Network (SAN)

6. BrightStor Data Availability  Solutions  Data protection for laptops, desktops, distributed servers, data centers and mainframe  Benchmarked performance  Unlimited system scalability  Unparallel flexibility  Storage as part of Enterprise Management  Data security by integrating storage and eTrust ™ security processes  Application availability by integrating storage and Unicenter ® infrastructure solutions

7. BrightStor ARCserve Backup for Windows r11

8. Why BrightStor ARCserve Backup  Ease of Use / Out of Box Experience  Reliability  Scalability / Integration  Innovation (Technology lead, match customer need)

9. BrightStor Awards in 2003 CA Storage Market

10. BrightStor ARCserve Backup Release 11  Ease-of-use Advanced features streamline data protection tasks  Reliability Meets stringent business continuity objectives  Scalability Anticipates storage evolution and growth  Innovative Technologies Maximizes the value of storage assets

11. BrightStor ARCserve Backup r11 “Insurance for your data”  Reliable Backup/Restore  Painless rapid install  Scales – single server to all servers  Protects all applications  Fast, efficient and compete backups  Quick, reliable and rapid restores  Low user knowledge requirement

12. BrightStor ARCserve Backup r11 “Enterprise level functionality”  Integrated eTrust AV technology  Built-in Centralised and Cross-Platform Management  Integrates with rest of CA BrightStor  Advanced command line functions  Widest range of devices supported  All storage topologies (DAS, NAS & SAN)  Widest platform support (windows, Linux, Netware and UNIX)

13. What’s New In BrightStor ARCserve Backup for Windows Release 11

14. Easy to Use  From Inserting CD to First Backup in mins  My First Backup Tutorial  Special Tutorial to create the first backup  Starts after initial install  Set file devices  Perform the first backup  Supplied in English, French, Italian, German and French out of box  Also Available In Traditional Chinese, Simplified Chinese and Japanese

15.  Report Writer  Design content and layout of templates to generate reports  Generated reports can be sent via email  Generation of reports can be done manually or scheduled  Supported formats for reports are CSV and XML  New Reports Included  Test Run Report  Backup Source Status Report  Backup Failure Report  Recovery Report  Backup Size Report New Management Functions

16. Scalability Features  Enhanced Tape Copy Command  Cross Release Integration  Job Redirection  Command Line Database Manager  Command Line Wait for Competition  Loads more…

17. Scalability Features  Integration with BrightStor ARCserve Backup for Laptops & Desktops (Formerly BrightStor Mobile Backup).  Users can select BrightStor ARCserve Backup Laptops & Desktops servers in the BrightStor ARCserve Backup console and backup the users information to a tape using scheduled jobs.  Migrate data from the BrightStor ARCserve Backup for Laptops and Servers to tape.  Client requests for restore of data that has been archived will initiate a BrightStor ARCserve Backup restore job.

18. Reliability Features  Enhanced encryption  Job Preflight Check  Activity Log Pruning  Enhanced Agent for Lotus Domino

19. Innovative NEW Features  Multiplexing  Multiple jobs to write to the same media simultaneously Massive performance gain!

20. Innovation Features  Worm Media Support  Support for Write Once, Read Many (WORM) types of media  Intended to be used for archival purposes Key for Regulatory Compliance

21. Innovation Features Apple Mac OS X Agent  New client agent for backing up MAC OS X servers and workstations By popular customer demand Sometimes they only have one mac, but support can be critical

22. Innovative NEW Features  Microsoft Exchange Premium Agent Add-on.  New features include:  Single Instance Storage (SIS) support.  New data-transfer interface using push technology.  Multi threading supporting multi-CPU Machines.  Document Level backup and restore.  Storage group.  Mailbox.  Folder.  Documents.  Requires BrightStor ARCserve Backup Agent for Microsoft Exchange installed.  Support for Document Level backup and restore.

23. Innovative NEW Bundle  Small Business Server Edition  Installs only in Microsoft Small Business servers  Supports SBS 2003  Same code as the base product  Enabled by Keycode  One version to fit all SBS versions  Includes:  Base product  Agent for MS SQL Database  Agent for MS Exchange  Backup Agent for Open Files

24. Innovative NEW features  Support for 64 bit Windows client.  Complete “out of the box” support for 64 bit Windows servers.  Support for VSS Software Snapshots using the Agent for Open Files.  The Agent for Open Files incorporates Writer support for VSS applications on Windows 2003.  Create shadow copies of the volumes on the server for VSS-aware applications and services.

25. BrightStor ARCserve Backup for Laptops & Desktops

26. Laptop Heaven or Laptop Hell  The Road Warrior  Car  Mobile Phone  PDA  Laptop Computer “Office time is a waste of time” “Customer driven organisations want to spend 100% of the time with their customers”

27. Laptop Heaven or Laptop Hell  Your Office on the move  “Email is my database of customer interactions”  “current business is on my laptop”  “I’ve built up an excellent favourites list”  “I’ve got windows just where I want it”  “Over the years I’ve collected and created a unique set of documents to help me do my job, this is my edge”

28. Laptop Heaven or Laptop Hell  Your Office on the move  Yeah I’d Love to backup but… a)I haven’t got the equipment. b)I haven’t got the time. c)IT are going to set it up for me next week. d)I’ve no idea how to.

29. Then it happens  The Airport scam  The Hotel scam  Left in the Taxi after lunch  Left on the Car Roof by mistake  The wobbly cup of coffee  The Son playing with Windows Explorer  The Virus attack  Saved this months forecast over last months  ……….

30. What next?  New Machine - YES  Contact info?  Current Business?  Old correspondence?  Favourites?  Templates?  The data of your experience?  How Long to get back up there?  1 week? 1month? Six months?

31. Everyone Understands Don’t they? They Say “We understand, it could happen to anyone” They Think Customers – “Your service level has gone down” Management – “Your Performance is down” Colleagues – “We have to take up your work load” Spouse – “Why are you working such long hours” Doctor – “Your too stressed” You – “Why has my quality of life gone down”

32. BrightStor ARCserve Backup for Laptops and Desktops  Automatic data protection of business users data.  Maximise your distributed Investment.  Designed to be  Simple for the User  Manageable for IT  Friendly to the infrastructure  Integrated with BrightStor ARCserve Backup to deliver Archiving and Backup

33. BrightStor ARCserve Backup for Laptops And Desktops  Transparent Protection of business data  Easy to restore  From few users to whole enterprise  One server or hundreds of servers  Easy to install  Easy to manage  Backup to BrightStor ARCserve Backup  Automatic archival and de-archival

34. Product Structure

35. Product Packaging  Base Product  Runs where you want to backup To  Options  Adds enhanced functions to the base product  Runs on each base product  Agents  Runs on each machine that needs to be backed up

36. Product Packaging  Base Product Delivers core functions of the backup/restore server Includes  Multiplexing  Centralized management functions  Cross Platform Manager  Unlimited workstation agents

37. Product Packaging  DR Option  Only need one per backup server (not one per server being backed up)  Tape Library Option  Optical Library Option  SAN Option  SAN Serverless Backup Option  NAS Option

38. Product Packaging  Server File System Agents  Windows  Linux  Netware  UNIX  MAC  Open File Agent  Database Agents  SQL Agent  Oracle Agent  Sybase Agent  Informix Agent  Application Agents  Exchange Agent  Advanced Exchange Agent Add-on  Lotus Notes Agent  SAP R/3 (with Oracle) Agent

39. Product Packaging  SBS Bundle  CA Data Protection Suite  (BABr11 + eTrust AV7 10 nodes) Popular Solution Bundles  SQL Bundle  Exchange Bundle  Four Server Bundle

40. Product Packaging  BrightStor ARCserve Backup for Laptops & Desktops  10 User  100 User Buy as many as required Sell as an Agent onto BABr11 or Standalone Server Software included Includes Backup and Archiving Integration Includes Software Delivery Technology Includes Open File Agent for each node

41. Integration

42. Integrates  Manage all BAB servers (BAB, Linux, NetWare) from any BABr11 console  Manage all BEB and BAB servers from any BEB v10.5 Server console  Integration between BAB and BSRM using the BSRM BAB Agent

43. Integrates  Deliver the ultimate in backup server uptime with the integration between BAB and BHAv9  Use BAB L&D servers standalone or integrated with BABr11 to deliver archival and backup/restore of your BAB L&D server and data.

44. Security  BABr11 comes with the scan and cure engine for eTrust AV v7.  Delivering the industries only complete and integrated Backup/Restore and AV solution  Upgrade to the full version of eTrust AV v7 for full system runtime protection, or just buy the bundle for the best price

45. CA BrightStor Unicenter Infrastructure Management Etrust Security Mgmt Single Point of Storage Management BrightStor Storage Mgmt Storage Process management Storage Resource Management Data Availability Effective Storage Management CA Vision

46. Questions

47. BrightStor ARCserve Backup Release 11