We think you have liked this presentation. If you wish to download it, please recommend it to your friends in any social system. Share buttons are a little bit lower. Thank you!
Presentation is loading. Please wait.
Published byElla Roche
Modified over 3 years ago
How Customers Develop Factiva Products Ann Lee Special Libraries Association June 13, 2000
Customer as Product Developer Incorporating customer input into the design process How our customers have implemented creative solutions A new career for info pros
Destination Sites Reuters Business Briefing Dow Jones Interactive Factiva Integration Factiva Developer Server Software Factiva Links RBB Select Factiva Publisher
CONSTRUCTION JUSTIFICATIONDEFINITION ARCHITECTURE DESIGN TESTINGLAUNCH SUCCESS REVIEW FACTIVA Product Development Process PRODUCT RE-EVALUATION IDEA GENERATION Methods of Work
How Do We Collect Customer Input? Individual research interviews globally Field observations of users Usability testing of new product concepts Continuous loop
How we choose participants Various professional roles Users of different products All vertical markets represented Geographically diverse
Monitoring the Market Evaluations of current products globally Forecasts web access industry trends business climate -- flatter orgs, e.g.
What is important to users? Speed/response time/performance Post-processing of results User administration Company searching should be easy
What is important to users? One product that works for all levels Clear, simple labels for global audience Allow for customization Integrate content different types of sources internal and external
Factiva Integration Factiva Publisher
User Interface Default View Sneak Peak Factiva Publisher Back
Info Pro as Product Developer Greater choice of products Component-based purchases Customized for their environment Opportunity: not limited to out-of-the-box
Factiva Developer Objects
Back An Example of DJIs Content Objects at work
Info Pro as Product Developer Definition of results User needs Working with vendors Justification Implementation Evaluation
Founded in 1987 Independent, full-service Wide range of accounts.
W w w. f a c t i v a. c o m © 2002 Dow Jones Reuters Business Interactive LLC (trading as Factiva). All rights reserved. The Keys to Successful Strategic.
Intranet Toolkits Bonnie Burwell & Stephen Abram Presentation at InfoToday 2001 New York: May 2001.
Slide 12.1 Chapter 12 Implementation. Slide 12.2 Learning outcomes Produce a plan to minimize the risks involved with the launch phase of an e-business.
Information architecture Summary Natalia Shatokhina CS575 Spring 2010.
Metasearch Unbound: Corporate Library Perspectives Utilizing Unbundled Software Probing Pros & Cons Canvassing Capabilities Reserving Resources Customizing.
CHAPTER 6 SECONDARY DATA SOURCES. Important Topics of This Chapter Success of secondary data. To understand how to create an internal database. To distinguish.
Virtual Library: Managing Information Assets in a Global Company Larisa Brigevich Franklin Templeton Investments InfoToday 2003 New York May 7 th, 2003.
Business Development Suit Presented by Thomas Mathews.
Movie Cornucopia: An On-Line Video Order System Yong Keyes March 13, 2002.
WEB FORM DESIGN. Creating forms for a web page For your web project you have to design a form for inclusion on your web site (the form information should.
Internet Organization Structure
Multimedia Industry Knowledge CUFGEN01A Develop And Apply Industry Knowledge CUFMEM08A Apply Principles Of Instructional Design To A Multimedia Product.
Rational Unified Process Fundamentals Module 7: Process for e-Business Development Rational Unified Process Fundamentals Module 7: Process for e-Business.
Sarah Rice - IA Summit 2004 Bottom-Up Information Architecture: Re-Design of an Enterprise Class Web Site.
Mboindy.com Halie Vining Director of Consulting, Relevance Content Strategy: The Research & Data Behind Successful Content Marketing.
Principal HCM Sales Consultant
Presentation Outline What is a wiki? How does wiki work? Choosing a Wiki plan The educational benefits of a Wiki Wikis in higHeR eDucation Plans and Pricing.
Finance Job Search Edge: Baker Resources Danielle Barney Reference Librarian, Baker Library October 26, 2006 Baker Library Reference Services Contact:
KNOVADA – CUSTOMERSOFT SOLUTIONS Maximizing The Business Value Of Your Employees.
© 2017 SlidePlayer.com Inc. All rights reserved.