1. 201 – Diversifying Development Approaches Growing Single Family Revenue Stream Terry Sanders Ozark Action, Inc.

2. Ozark Action Service Area Rural 6 County Service Area West Plains – Largest City, population 12,000 1 Regulated Utility (natural gas) serves a portion of the area

3. Housing Rehabilitation Deteriorated, neglected, run-down properties Health & Safety Standards and Livability Standards Physical, Social, and Economic Regeneration Most inspections, work write-ups, construction, etc. completed In House

8. FUNDING HOME Funds – Base Federal Funding Current application for FHLB DOE – LIWAP additional Federal $ enable expanded scope of activities Utility Funding – Private $ for regulated and non-regulated utilities Healthy Homes Principals applied to rehab activities

9. Staffing/Certifications EPA Certified Lead-Safe Firm All Staff Certified Renovators 2 Licensed Risk Assessors 2 BPI Building Analyst 2 BPI QCI Inspectors 2 State Certified (MO DED) Energy Auditors 2 Healthy Homes Specialist All Staff OSHA 10 or OSHA 30 (MO statute)

10. Income Generation Since 1993 operating the Ozarks House Doctor as a private contracting division (fee- for-service) Electric Cooperatives offer Energy Audits for all customers – We conduct energy audits for 4 Coops in the area. Conduct Lead Risk Assessments (especially for public funded projects) Provide OSHA 10/30 training to contractors

11. Income Generation Certified Energy Auditors required to obtain utility company rebates and/or tax credits for energy efficiency Healthy Homes – potential to develop substantial income from Health Care System Install Handicap Ramps for Independent Living Center Partnered with City on CDBG Neighborhood Revitalization

12. Terry Sanders Housing Division Director Ozark Action, Inc. West Plains MO 65775 417-256-6147 x 280 housedoctor@oaiwp.org