1. GPUG ® Summit 2011 November 8-11 Caesars Palace – Las Vegas, NV Where do the Experts Turn for Answers? Presenter: Mariano Gomez MIS, MCITP, PMP, MVP

2. GPUG Summit 2011– Las Vegas www.gpug.com Objectives  Introduction and Overview  Microsoft CustomerSource and PartnerSource  The importance of Networks  Jumping on the Social Networking bandwagon  Microsoft Dynamics GP Publications  Aggregators and Search Engines  The Blogging Community  Taking advantage of the “Golden Nuggets”  Q & A Wrap-up

3. GPUG Summit 2011– Las Vegas www.gpug.com Where is San Andres Island?

4. GPUG Summit 2011– Las Vegas www.gpug.com I get to enjoy this…

5. GPUG Summit 2011– Las Vegas www.gpug.com Microsoft Dynamics CustomerSource & PartnerSource Where the Experts Turn for Answers

6. GPUG Summit 2011– Las Vegas www.gpug.com Microsoft Dynamics CustomerSource / PartnerSource Knowledge Base Downloads & Updates Automated Solutions Service Packs & Product Releases Compatibility Charts and Upgrade Paths Downloadable Training Materials Microsoft Developers Network (MSDN) Where the Experts Turn for Answers

7. GPUG Summit 2011– Las Vegas www.gpug.com CustomerSource – Communities Menu Communities Options: Microsoft Dynamics Community Ask The Community User Groups Alliance Product Feedback Support has multiple items like: Knowledgebase Automated Solutions Hot Topics (et, al) Documentation How-To Installation User Guides (just to mention a few things)

8. GPUG Summit 2011– Las Vegas www.gpug.com Knowledgebase https://mbs2.microsoft.com/customersourceapp/search.aspx

9. GPUG Summit 2011– Las Vegas www.gpug.com Ask The Community http://community.dynamics.com/f/default.aspx

10. GPUG Summit 2011– Las Vegas www.gpug.com Updating to Microsoft Dynamics GP 2010 https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/hottopic_mdgp2010_update.htm

11. GPUG Summit 2011– Las Vegas www.gpug.com Automated Solutions https://mbs.microsoft.com/customersource/support/selfsupport/automatedsolutions/aut omatedsolutionsR10.htm

12. GPUG Summit 2011– Las Vegas www.gpug.com User Guides https://mbs.microsoft.com/customersource/worldwide/us/documentation/userguides/

13. GPUG Summit 2011– Las Vegas www.gpug.com Product Feedback https://mbs.microsoft.com/customersource/productsuggestions/productsuggestion.htm

14. GPUG Summit 2011– Las Vegas www.gpug.com The Importance of Networks Where the Experts Turn for Answers

15. GPUG Summit 2011– Las Vegas www.gpug.com Sample Network Map Bob McAdam Mark Polino, MVP John Crahan Constance Quigley Zubin Gidwani John Lowther Victoria Yudin, MVP Andy Snook David Musgrave Mariano Gomez, MVP Leslie Vail, MVP Microsoft Product Management Team

16. GPUG Summit 2011– Las Vegas www.gpug.com How & Where to Meet? Become BFF with a Microsoft Dynamics GP MVP Microsoft Dynamics Convergence Microsoft Dynamics GP Technical Conference GPUG Summit GPUG National Webinars GPUG Local Chapters Third Party User Groups / Mail Lists Attend Value-Added Resellers (VAR) sponsored events Follow the various Microsoft Dynamics GP specialized blogs Social Networking Twitter Facebook LinkedIn

17. GPUG Summit 2011– Las Vegas www.gpug.com Where the Experts Turn for Answers Jumping on the Social Networking bandwagon

18. GPUG Summit 2011– Las Vegas www.gpug.com How & Where to Meet – LinkedIn

19. GPUG Summit 2011– Las Vegas www.gpug.com How & Where to Meet – Linked In

20. GPUG Summit 2011– Las Vegas www.gpug.com How & Where to Meet – Linked In Groups Scan your connections group memberships…

21. GPUG Summit 2011– Las Vegas www.gpug.com Microsoft Dynamics GP Publications Where the Experts Turn for Answers

22. GPUG Summit 2011– Las Vegas www.gpug.com Microsoft User Manuals Available through your Microsoft Partner and Microsoft Covers all core modules Various formats available (PDF, Hard copies)

23. GPUG Summit 2011– Las Vegas www.gpug.com Mark Polino, CPA, MVP Microsoft Dynamics GP Cookbook Author of “50 tips in 50 mins” Author of short stories What you will learn from this book Create and run macros in Dynamics GP Activate hidden features of Dynamics GP Improve Dynamics GP usability by hacking the system Leverage SmartList feature using proven techniques Enhance Dynamics GP processes using various tools and tips Prevent and correct errors in Dynamics GP Maintain Dynamics GP and ensure proper operation of the system using optimum processes Connect Dynamics GP to Microsoft Office using different options Improve the efficiency of ordinary Dynamics GP applications

24. GPUG Summit 2011– Las Vegas www.gpug.com Victoria Yudin, MVP Microsoft Dynamics GP 2010 Implementation Available on Amazon.com Master how to implement Microsoft Dynamics GP 2010 with real world examples and guidance from a Microsoft Dynamics GP MVP Understand how to install Microsoft Dynamics GP 2010 and related applications, following detailed, step-by-step instructions Learn how to set-up the core Microsoft Dynamics GP modules effectively Discover the additional tools available from Microsoft for Dynamics GP

25. GPUG Summit 2011– Las Vegas www.gpug.com Accolade Publications The Dynamics GP Power User Guidebook Information Flow and Posting Manufacturing Cost Accounting Inventory Management Techniques Confessions of a Dynamics GP Consultant Maintaining Dynamics GP Understanding Sales Order Processing MS-SQL for GP Consultants Understanding Purchase Order Processing Customizing GP with The Builders The Dynamics GP Security Handbook Extending MS Dynamics GP Microsoft SQL Server Reporting Services (New)

26. GPUG Summit 2011– Las Vegas www.gpug.com Aggregators & Search Engines Where the Experts Turn for Answers

27. GPUG Summit 2011– Las Vegas www.gpug.com An unknown operation on table 'rvlrmPmntDocKeysMSTR' could not find a record. Where the Experts Turn for Answers

28. GPUG Summit 2011– Las Vegas www.gpug.com Customer Source doesn’t always have an answer – Hail Mary lob it out to Bing! Where the Experts Turn for Answers

29. GPUG Summit 2011– Las Vegas www.gpug.com Where the Experts Search for Answers

30. GPUG Summit 2011– Las Vegas www.gpug.com Aggregators: Dynamics Community http://community.dynamics.com/

31. GPUG Summit 2011– Las Vegas www.gpug.com http://gpwindow.com/ Aggregators: GP Window

32. GPUG Summit 2011– Las Vegas www.gpug.com Blog Aggregators – My GP Search http://mygpsearch.blogspot.com/p/my-gp-search.html

33. GPUG Summit 2011– Las Vegas www.gpug.com Blog Aggregators – MY GP Search http://mygpsearch.blogspot.com/p/my-gp-search.html

34. GPUG Summit 2011– Las Vegas www.gpug.com Dynamics GP Application Support and Services Blog http://blogs.msdn.com/b/dynamicsgp/archive/2008/10/01/microsoft- dynamics-gp-blogs.aspx

35. GPUG Summit 2011– Las Vegas www.gpug.com Getting the most out of your Microsoft Dynamics GP Community by David Musgrave http://blogs.msdn.com/b/developingfordynamicsgp/archive/2010/08/03/getti ng-the-most-out-of-your-microsoft-dynamics-gp-community.aspx

36. GPUG Summit 2011– Las Vegas www.gpug.com Microsoft Dynamics GP Blog listing by David Musgrave http://blogs.msdn.com/b/developingfordynamicsgp/archive/2008/09/30/micr osoft-dynamics-gp-blogs.aspx

37. GPUG Summit 2011– Las Vegas www.gpug.com Golden Nuggets from Individual Blogs Where the Experts Turn for Answers

38. GPUG Summit 2011– Las Vegas www.gpug.com Individual Blogs & Golden Nuggets Mark Polino http://dynamicaccounting.net http://MyGPSearch.com Jivtesh Singh http://gpwindow.com Victoria Yudin http://victoriayudin.com/gp-tables http://victoriayudin.com/gp-reports http://victoriayudin.com/resources/gp-2010-resources Mariano Gomez http://dynamicsgpblogster.blogspot.com David Musgrave http://blogs.msdn.com/DevelopingForDynamicsGP Leslie Vail http://dynamicsconfessions.blogspot.com Jan Harrigan http://www.frxbuzz.com Mohammad R. Daoud http://mohdaoud.blogspot.com GP-Dynamics SQL Scripts http://gp-dynamics.com/dynamics-gp-tips-and-tricks.asp ISV Central http://isv-central.com The Support Debugging Tool Portal http://blogs.msdn.com/developingfordynamicsgp/pages/su pport-debugging-tool.aspx John Lowther http://community.dynamics.com/product/gp/gptechnical/b /gpdba/default.aspx Constance Quigley http://qfactorconsulting.wordpress.com Professional Association for SQL Server http://sqlpass.org

39. GPUG Summit 2011– Las Vegas www.gpug.com Individual Blogs VictoriaYudin.com

40. GPUG Summit 2011– Las Vegas www.gpug.com Individual Blogs DynamicAccounting.net

41. GPUG Summit 2011– Las Vegas www.gpug.com Individual Blogs DynamicAccounting.net| GP Table Reference | Table Listings

42. GPUG Summit 2011– Las Vegas www.gpug.com Individual Blogs DynamicAccounting.net| GP Table Reference | Field Listings

43. GPUG Summit 2011– Las Vegas www.gpug.com Individual Blogs DynamicAccounting.net| GP Table Reference | SQL Scripts

44. GPUG Summit 2011– Las Vegas www.gpug.com Q & A Wrap Up Where the Experts Turn for Answers