1. MIS – Week 1 Lets discuss: What is Management Information System? What is the difference with Information System Management? An organized assembly of resources and procedures required to collect, process, and distribute data for use in decision making Finance Function Human Resources Function Information Services Function Manufacturing Function Marketing Function Strategic planning level Management Control Level Operational Control Level 1-1 Information Form Information Source Summary Detail External Internal Information and Management Introduction to CBIS

2. MIS – Week 1 5 Main Resources Data and Information Information processor –Key element in the conceptual system –Computer –Noncomputer –Combination Data is the raw material transformed into information 1-2 Information is The most valuable resource PersonnelMaterialMachines (including facilities and energy) Money Information (and data) Physical Conceptual Physical and Conceptual System Physical system –The business firm –Composed of physical resources Conceptual system –Represents a physical system –Uses conceptual resources Information Data

3. MIS – Week 1 The CBIS Model Computer-based Information System (CBIS) Accounting Information System Management Information System Decision Support Systems The Virtual Office Knowledge-based Systems Decisions Problem Information ProblemSolution 1-3 Justify in the same manner as any other large investment: Economic Cost reductionCost reduction Reduced inventory investmentReduced inventory investment Increased productivity (CAD/CAM)Increased productivity (CAD/CAM) Noneconomic : Perceived value

4. MIS – Week 1 Information Specialist Database Administrator User Systems Analyst Programmer Operator Computer Network Specialist 1-4 Users ManagersManagers NonmanagersNonmanagers Persons & organizations in the firms environmentPersons & organizations in the firms environment Information specialists have full-time responsibility for developing and maintaining computer-based systems

5. MIS – Week 1 The Firm and Its environment Financial Community Government Global Community Suppliers The Firm Labor unions Stockholders or owners Customers Competitors The Firm Is Connected to Its Environment by Resource Flows Physical and conceptual Some flows are major Some should not occur at all All resources that enter the firm from the environment eventually return to the environment 2-5 Using IT for Competitive Advantage

6. MIS – Week 1 Competitive Advantage Computer field perspective –Use of information to gain leverage in marketplace –Relies on more than physical resources Addressed with strategic objectives The Information Resource Manager -- the CIO Chief Information Officer (CIO) is not simply a title, but role Manager of information services Contributes managerial skills –Solves information resources problems –Solves problems in other areas of firms operations 2-6 Strategic planning for information resources (SPIR) develops firm and IS strategic plans concurrently SPIR content 1. What is to be achieved 2. What will be required Business strategy Information resources and IS strategy Influence on Business Strategy Influence on Information Resources 2-6