1. the Association of Entrepreneurs supplying services to enterprises Action & Blended Learning The REGION of VENETO the geographic/economic context and its industrial structure CONFINDUSTRIA VENETO SIAV s.p.a Mestre Venezia, Feb 24°, 2008 Leonardo da Vinci BeLT - Blended Learning Transfer Leonardo da Vinci BeLT - Blended Learning Transfer

2. Population: 4,759,872 inhabs. - positive demographic trend due to immigration In 2006 the Immigrants were about 8% Unemployment rate: Italy 6.4% - North-east: 3.5% (male: 2.5%, female 4.8%) Employment rate of people over 54: 27.4% Active Enterprises: 459.421 (manufacturing and building industries 136.504) 95% SMEs THE REGION of VENETO the contest where Confindustria operates

3. Years Sectors 200020012002200320042005 Var. 2005 2000 Agriculture & Fishing 115.610108.498102.85998.32795.80094.041 -21.569 Mining299301312306302305 +6 Manifacturing68.97369.22468.97768.24367.41366.776 -2.197 Energy132127134152161180 +48 Building54.521 56.992 60.064 62.753 65.515 67.939 +13.418 Services204.594 210.022 214.590 218.079 223.040 226.961 +22.367 Non classified enterprises 3.406 2.462 2.288 2.072 1.763 676 -2.730 TOTAL447.535447.626449.224449.932453.994456.878 +9.343 Active enterprises in the Region of Veneto

4. The table regarding the last five years underlines: - significant fall (-18,7%) in the sectors of agriculture and fishing - fall (-3,2%) in the manufactory sector The strongest contractions are in the fashion system, in the wood/furniture, in the treatment of non metal minerals and in chemicals/rubber/plastics Growth trends in food and paper/printing sectors - increase in the building sector (+24,6%) - increase (+10,9%) in the services sector Disaggregating data, the numerical growth has concerned overall: - real estate companies from 16.171 to 26.945 (+ 66,6%) - professional and entrepreneurial activities from 13.858 to 17.017 (+ 22,8%) - public, social and personal services (not including health and education) from 16.039 to 17.460 (+8,9%). Active enterprises in the Region of Veneto

5. The table regarding the last five years underlines Constricted in % but still high numbers commerce from 103.715 to 105.907 enterprises (+2,1%) hotels and restaurants from 20.858 to 22.416 (+7,5%) transports and communications from 16.978 to 17.742 (+4,5%) Apparently highly growing but with modest absolute values information technologies from 5.795 to 6.983 (+19,1%) health from 887 to 1.244 (+40,2%), education passed from 960 to 1.305 (+33,1%) R&D from 134 to 164 (+22,3%). Active enterprises in the Region of Veneto

6. PEOPLE EMPLOYED IN THE VENETO REGION AND IN ITALY: CONFRONTATION EMPLOYED PEOPLE IN THE VENETO REGION AND IN ITALY: Comparison

7. - constant decline of the employed in the sectors of agriculture and fishing - decrease of the occupation in the manufacturing sector (still higher than the national level); - contraction in the textile-clothing and shoe ware sectors, while the mechanical sector and other industries showed an increase (partly balancing the loss of work places in the sectors above) - increase in the building sector - constant increase in the services sector, which however remains always inferior of about 8% points to the national average. The detailed analysis indicates that employment (and its increase) concerns commerce, distribution, tourist-accommodation facilities and domestic services, while in more advanced sectors it remains limited: professional activities, informative technologies, education. In tourist-accommodation services is double in comparison with professional activities, in domestic services equal to information technologies, in cleaning services 1.7 times higher than education From the table: for the last 10 years similar trends for employment and number of active enterprises EMPLOYED PEOPLE

8. Cumulative quinquennial growth rates 1970-2005 Source: elab. by Veneto Lavoro on Istat and Prometeia data VenetoRest of Italy 1970-197517,1%15,4% 1975-198027,3%23,1% 1980-199511,0%8,4% 1985-199017,1%15,0% 1990-199512,3%6,0% 1995-200012,2%9,7% 2000-20051,5%3,8% Crisis? Decline? Stagnation? Recovery?

9. Male Female Residents by 01.01.2005 in Veneto Sorce: elab. by Veneto Lavoro on Istat data 100 and more 95-99 85-89 80-84 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 35-39 30-34 25-29 20-24 15-19 10-14 05-09 Less than 05 What is the demographic structure? (and which the socio-economic effects?)

10. Variation of the population resident in Veneto 2001-2005 Younger than 15 years old 15-64 Years old Over 65 years old Sorce: elab. by Veneto Lavoro on Istat data Italians Foreigners Which relationship between immigration and population structure?

11. Occupational variations 1998-2003 in the main sectors Primary Textile, cloathing Tanning, footware Wood, furniture Mechanics Eyewear Food, tobacco Chemicals, plastic Paper, publishing Building Commerce Transports, logistics Credit, ensurances Information technology Professional activities Cleaning services Hotels, restaurants Other services to the person Domestic services Social services -20.000 -10.000 0 10.000 20.000 30.000 40.000 Source: elab. by Veneto Lavoro Sirlv-Giove 2005 Change the sectoril sructure of occupation

12. Belluno RovigoTreviso Venezia Verona Vicenza Padova SERVICE AGENCY of the ASSOCIATION of ENTREPRENEURS (Industrial Federation) in the Region of Veneto

13. To face the ever growing industrial system where innovation means also hard structural changes SIAV supports Enterprises with integrated services, assistance instruments, consultancy and operative supports on several business sectors as: Training, Quality, Environment, Innovation and Special Specific Projects ‘80s Established at the beginning of the 80s to promote the organizational development of the enterprises in Veneto (95% SMEs) for facing the difficult transition phase from family-run to company management ‘90s SIAV promoted the quality of process and product, innovation and environment to support Enterprises in organizational and Quality System for keeping and strengthening their positions reached in the market CONFINDUSTRIA VENETO SIAV S.p.a. The mission: supporting Enterprises

14. Activities ASSOCIATIVE STRUCTURES INNOVATIVE PROJECTS ENTERPRISES Area In the framework of financed training  support activities for Confindustria Veneto system Training Associations In the framework of financed training  support activities in favour of the enterprises In the framework of financed consulting  technical assistance activities Planning and realization of innovative paths and projects on continuous training – lifelong learning – in methodology and contents; transfer of good practices to enterprises and bodies connected to the industrial system CONFINDUSTRIA VENETO SIAV S.p.a. Structural Areas

15. Coordination of national and intern. networks PlanningOut payment Evaluation, Financial reports and verification Technical lobby toward financing bodies SIAV activity areas and realization of innovative paths and projects on continuous training - lifelong learning - in methodology and contents; transfer of good practices to enterprises and bodies connected to the industrial system Identification of funding Veneto Region Headquarter Associations within Confindustria system Enterprises Diffusion of good practices Phases of the Process Innovative projects area - Innovative continuous training

16. European Community programmes FORCE ADAPT EQUAL V FP VI FP R3L Initiative LEONARDO DA VINCI FSE ART 6 GRUNDVIG INTERREG FSE C1 FSE D1 Law 125 (women) Regional law 10/90 (over 45) National - Regional programmes Innovative projects area –frames of activities

17. lean production supply chain management development of new products (process) development of innovative services connected to products age management intergeneration co-operation (reciprocity) transfer of competencies tacit knowledge formal and non-formal knowledge transfer internationalization diversity management immigration Inter-cultural cooperation creativity and innovation in enterprises processes of innovation within SMEs organizational development human resources management professional profiles enterprise growth (quality and quantity) thematic activities INNOVATIVE PROJECTS AREA - thematic activities

18. Innovation of METHODOLOGIES supporting ADULTS’ LEARNING which cannot be based mainly on “teaching”: It is fundamental to turn to account the value of experience of people working within the organisation helping them to rationalise their knowledge and competencies, by supporting them in processes of enhancement Assumptions

19. VIDEO TFA INTERVENTO AZIENDALE DI MIGLIORAMENTO FORMAZIONE INTERAZIENDALE ANALISI / DIAGNOSI ASSUNZIONE DELLA COMMITTENZA BENCHMARK INTERAZIENDALE DEI RISULTATI ENTERPRISE INTERVENTION IMPROVEMENT FORMAZIONE INTERAZIENDALE INTERENTERPRISE TRAINING ANALISI / DIAGNOSIANALYSIS/DIAGNOSIS COMMITTMENT BENCHMARK OF RISULTS FROM THE ACTION LEARNING METHODOLOGY (THE PAST TEN YEARS) Model applied in more then 500 enterprises in Veneto Seminars

20. FULL BLENDED METHODOLOGY

21. THE INTERVENTION MODEL

22. THE ADDED VALUE Enterprises will benefit from the intervention in terms of know- how and sharing of valuable knowledge for the survival and further development of the enterprise.Enterprises will benefit from the intervention in terms of know- how and sharing of valuable knowledge for the survival and further development of the enterprise. Each person involved will receive knowledge and competence in order to supervise company growth strategies;Each person involved will receive knowledge and competence in order to supervise company growth strategies; Systems for storing, sharing and maintaining knowledge from a knowledge management point of view.Systems for storing, sharing and maintaining knowledge from a knowledge management point of view.

23. FACING OUTLINED SCENARIOS CROSS FERTILIZATION IS NECESSARY… …AND A POSITIVE INTEGRATION BETWEEN THE ENTERPRISE NEEDS, TRAINING AGENCIES AND THE UNIVERSITY ENVIRONMENT IN ORDER TO REACH THIS AIM IT IS NECESSARY TO OPERATE WITH MECHANISMS OF COORDINATION TO CREATE A LINK BETWEEN THESE WORLDS THE ALLIANCES