1. How to Become An Intelligent Cultural Learner?
Michael Goh, Ph.D.
Associate Professor
Comparative and International Development Education
Department of Organizational Leadership, Policy, and Development
College of Education and Human Development
University of Minnesota

2. “The world is a book, of which those who stay in one place read only one page” St. Augustine

3. U-Curve Model of Cultural Adjustment Lysgaard, S. (1955)
U-Curve Model of Cultural Adjustment Lysgaard, S. (1955). Adjustment in a foreign society: Norwegian Fulbright Scholars visiting the United States. International Social Science Bulletin, 7,
Everything is OK
Everything is beautiful
Everything is awful
(Culture Shock)

4. Cultural Adjustment Curve
immigration (re-entry)
Level of Comfort and Satisfaction
emigration (entry)
Surface adjustment
Everything is new,
exciting & different
Adaptation/assimilation
Frustration/annoyance
with everyday differences
Confronting deeper
cultural/personal
issues
Time and Place

5. “认识你自己,是一切智慧的开端” “Knowing yourself is the beginning of all wisdom.”
Aristotle
“认识你自己,是一切智慧的开端”

6. Cultural Artifacts/Systems
HUMAN NATURE
CULTURE
Cultural Artifacts/Systems
Cultural Values and Assumptions
INDIVIDUAL PERSONALITY ©

7. Culture American Psychological Association (2002)
Culture American Psychological Association (2002). Guidelines for Multicultural Education and Training, Research, Practice, and Organizational Change for Psychologists. Washington, DC: Author.
The belief systems and value orientations that influence customs, norms, practices, and social institutions, including psychological processes (language, care taking practices, media, educational systems) and organizations; Fiske, Kitayama, Markus, & Nisbett, 1998).
Culture is fluid and dynamic, and that there are both cultural universal phenomena as well as culturally specific or relative constructs.

8. CULTURAL INTELLIGENCE (CQ)
© 2010 Cultural Intelligence Center, LLC

9. © 2010 Cultural Intelligence Center, www.culturalq.com
Almost 90% of leading executives surveyed from 68 countries designated cross-cultural leadership as the top management challenge for the next century (Livermore, 2010).
© 2010 Cultural Intelligence Center,

10. Cultural Intelligence Quotient (CQ)
The capability to function effectively across various cultural contexts (national, ethnic, organizational, gender, class, generational, etc.).
--Soon Ang and Linn Van Dyne, “Conceptualization of Cultural Intelligence” in Handbook of Cultural Intelligence: Theory, Measurement, and Applications (Armonk, NY: M.E. Sharpe, 2008), 3. ©

11. © 2010 Cultural Intelligence Center, www.culturalq.com
CQ as a 4-step Cycle
What’s my motivation for this assignment?
How should I adapt?
4. CQ
ACTION
1. CQ
DRIVE
3. CQ
STRATEGY
2. CQ
KNOWLEDGE
What’s my plan?
What cultural understanding do I need?
© 2010 Cultural Intelligence Center, ©

12. © 2010 Cultural Intelligence Center, www.culturalq.com
Multiple facets of CQ
Nonverbal
Verbal
Speech Acts
Intrinsic
Extrinsic
Self-Efficacy
4. CQ
ACTION
1. CQ
DRIVE
2. CQ
KNOWLEDGE
3. CQ
STRATEGY
Awareness
Planning
Checking
Business
Cultural Values
Socio-Linguistics
Leadership
© 2010 Cultural Intelligence Center, ©

13. Chinese Character for LISTEN

14. CQ Knowledge Our level of understanding about cultural issues
DRIVE
Food
Values
Classroom Culture
Language
Religions
Traditions CQ
KNOWLEDGE ©

15. Paul Little: Know Why You Believe
Is Christianity Rational?
Is There a God?
Is Christ God?
Did Christ Rise from the Dead?
Is the Bible God’s Word?
Are Bible Documents Reliable?
Does Archaeology Verify What the Bible Says?
Are Miracles Possible?
Do Science and ChristianityAgree?
Why Does God Allow Suffering and Evil?
Does Christianity Differ From Other World Religions?

16. Other Resources Ravi Zacharias: Jesus Among Other Gods
Greg Boyd: Letters From A Skeptic
Frank Morison: Who Moved the Stone?
Fritz Ridenour: So What’s the Difference?
Josh McDowell
Evidence That Demands A Verdict Volumes 1 & 2
More Than A Carpenter
Reasons Skeptics Should Consider Christianity (with Don Stewart)

17. Charles W. Colson

18. Francis A. Schaeffer
The God Who Is There: The Book That Makes Sense Out of your World
Escape from Reason
He is There and He is Not Silent

19. Discussion Questions
What can I do to maximize my cultural learning while in the United States?
What can I do to maximize my cultural learning about my international visitors?
Am I interested in learning about Christianity or other religions as part of my cultural learning?
Can I be a Christian and culturally intelligent at the same time?

20. Thank you for listening and my very best wishes for your academic, professional AND personal journey