1. QUICK START QUICK START TRAINING Updated – April 15, 2011

2. TOPICS 1. Mindset 2. Comp Plan 3. Customers 4. Recruiting 5. Promoting Events

3. MINDSET MINDSET Section 1

4. Save Your- Self Time Energy Money SYSTEMSYSTEM

5. EVERYTHING YOU DO DUPLICATES GOOD or BAD

6. YOUR WHY What is the real reason you joined ACN? – That is your WHY.

7. EMOTIONAL ROLLERCOASTER “ACN is a Numbers Game” Derek Jeter is one of MLB all-time hits leader with a.309 career batting average. That means he struck out nearly 70% of the time. Derek Jeter earned $18.9 million in 2010. Are you willing to go through the numbers and strike out 70% of the time to be a success in ACN?

8. THE LAUNCH Schedule the Launch to take place in the 1 st 24/48 hours of signing up. The Launch is the most important part of your ACN business. When a new Rep enters your business an enormous responsibility falls on your shoulders. If you’re not willing to launch them properly or if the new Rep isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure. Will you be 100% Coachable?

9. COMP PLAN COMP PLAN Section 2

10. “Compensation is only earned at ACN when customers are acquired!”

11. You QTT Qualified Reps can earn a $40 (CAB) Customer Acquisition Bonus every time they directly sponsor a new TT that gets qualified in the 1 st 30 days. QTT CAB $40

12. PERSONAL RESIDUAL INCOME 1% - 10% Example If you have 25 Wireless Customers @ 2 points each totally 50 points that are billing $40 a month. Your personal residual income would be $100 a month or $1200 a year. You would need to have over $100,000 in a savings account to earn the same amount in interest 1+ Points 30+ Points 40+ Points 50+ Points 1% 3% 5% 10% Upline commissions are cut in half when personal commissions are 3% or above

13. OVERIDING RESIDUAL INCOME Level Residual You 1 2 3 4 5 6 7 1% to 10% ¼% ½% 3% 5% 8% Energy Services Are 50% Commissionable

14. ETT QTT 5 points QTT QTT ETT *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts. Team CABs* Up to $3000 US – 7 points CA – 5 points

15. ETL ETTETTETT ETL *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts. Team CABs* Up To $7000 15 points

16. TC 200pts TC *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts. Team CABs* Up to $25,000 - Plus a $50 CAB 200pts200pts

17. ACN COMPENSATION RVP Up To $50K $30 Cab $15 Cab Up To 1½% Residual Income Past 7 th Level SVP TC Comp RVP Comp $30 Cab $15 Cab Up To 3½% Residual Income Past 7 th Level RD* Up To $31K Up To 1% Residual Income Past 7 th Level *Includes TC - TCABS *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

18. CUSTOMERS CUSTOMERS Section 3

19. CUSTOMER GOALS 24 Hours – QTT 30 Days – 20 Points 90 Days – 50 Points Yourself Friends & Family Those not joining ACN CUSTOMER SOURCES

20. ACN SERVICES Videophone or Digital Phone = 2 points Local & LD Bundled = 2 points Wireless = 1 to 5 points Energy (Gas & Electricity) = 1 point Digital Talk (Business) = 2 to 5 points Wireless Internet = 1 to 2 points Satellite TV = 2 points Home Security = 2 points Business Assistant = 1 point Premium Technical Support = 1 point

21. CUSTOMER SCRIPT “FAVOR – HELP – TRY” SHARE YOUR WHY “I just got started with a home services company because (Share your why). I need a few more customers today to reach my 1 st promotion. Would you do me a HUGE FAVOR & HELP me out & TRY one of my services?”

22. RECRUITING RECRUITING Section 4

23. 100 PERSON LIST Success Tip: Don’t Prejudge List everyone, especially the most successful, those with strong work ethic, those that are sick and tired of being sick and tired. Everyone deserves the right to tell you no. WillWont Wont Will. TIP: Those you think Will – Wont and those you think Wont – Will.

24. PIQUE SCRIPT NATURAL, EXCITED, URGENT! What to say: “Are you open to making extra money? Great! I’m working with a company being endorsed by Donald Trump that was featured on the Celebrity Apprentice. You need to see this (location & time). Can I count on you?” If They Ask Questions: “It has to do with getting paid when people pay for essential services. One of the top people in the company will explain it. You need to see it the same way I did!.” If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs) Success Tip! – These scripts are only suggestions. Use whatever script that work best for you & your market.

25. PRESENTATIONS  Success Tip: Private Business Receptions (PBRs) are the most effective because they allow you to present to more people faster. They are the best use of everyone’s time. Utilize the other presentations if you are unable to meet face to face. PBR or 1on1 TELEPHONIC ON-LINE

26. PBR BEFORE & AFTER Confirm Follow Up Confirmation/Hello Calls – Confirmation/Hello Calls – The presenter confirms all guests prior to PBR to help lock the prospect into attending. Follow Up Calls – Follow Up Calls – The very next day the presenter & host call each guest together to determine if they are ready to get started or be a customer. Use Customer Survey Form the guest completed @ PBR.

27. PBR CHECKLIST  Guest list to leader 24 hours prior to confirm  Leader brings Video Phone to demonstrate  DVD cued and ready to play  ACN Overviews - Color  Customer Survey Forms: Guests complete as they arrive  Rep Agreements  Pens & Clipboards  Success Magazines & DVDs  Upbeat background music before & after  Light Refreshments (No Alcohol)  Never interrupt the presenter  Kids in bed/babysitter and pets outside  Print Sign-in sheet www.rvpinternational.com

28. PROMOTING EVENTS PROMOTING EVENTS Section 5

29. PROMOTING EVENTS Your paycheck is directly related to how many of your team use the events. - On-line Training - Local Training - Regional Training - International Training

30. FOLLOW THE SYSTEM & Save Your- Self Time Energy Money