5. Overview of Office 365 Overview of the New SharePoint Online What's New in Managing Your SharePoint Online Environment SharePoint Online and Office 365 Security, Trust & Privacy Deep Dive: Capabilities of SharePoint Online's Public Website Getting the Most out of SharePoint Online for Small Business Andy O'Donald Mark Kashman Philip NewmanMike Kostersitz Josh Stickler & Kevin GjerstadJeremy Mazner Migrating to SharePoint Online in Office 365- Strategy & Best Practices Overview of SharePoint Licensing SharePoint 2013 Upgrade Overview & Deep Dive Designing Your SharePoint Server 2013 Enterprise Deployment How We Do It: Operating SharePoint Online Phil CohenSajan PariharSean Livingston Luca Bandinelli & Steve Walker Ben Canning Today @ 5:00

8. Office 365 Portals Sign Up Experience Tenant Administration Landing Pages Office 365 Platform Services Commerce & Billing Identity Platform AuthenticationInternet DNS Office 365 Services SharePoint Online Exchange Online Lync OnlineOffice Pro Web Apps Other

9. Group service plans into packages Offered on specific terms: trial, paid, volume Examples: Office 365 Small Biz (P1), Office 365 Enterprise (E3) Office 365 Plans Define capabilities that a tenant or user is entitled to Examples: SPO for Enterprise Service Plans SharePoint, Exchange, Lync & others Translate Plans into experiences & features Services

11. SharePoint Online promise to customers Service is something you do not something you ship — service is a verb BigAffordable Scale to wide range of customers, billions of sites, petabytes of data Affordable for customers by making service quick, efficient & reliable EasyAlways available Deployment, management & monitoring is trivial for us & customers, from small businesses to huge IT shops 99.9% guaranteed uptime, safe & secure— customers trust us with mission-critical data It takes humans doing ongoing work — operational work, incident management & problem management

13. Services 1+ services run within VM roleHundreds of services interacting Virtual Machine Roles VMs performing different rolesUnits of scalability called “Networks” Physical DatacentersMachinesPhysical network

15. SharePoint Online Topology WFE App Server Crawl WFE CA Timer Jobs Sandbox Content: Fed App Fed Query Fed CA Fed Idx Federated Services: SQL SQL: SQL AD Directory: Stamp 1: WFE App Server Crawl WFE CA Timer Jobs Sandbox Content: Fed App Fed Query Fed CA Fed Idx Federated Services: SQL SQL: SQL AD Directory: Stamp 2..N: Network 1..N: AD Sync Prov. SCOM ULS SPDiag WER DNS SMTP Admin Backup NLB Datacenter 1..N: WFE App Server Crawl WFE CA Timer Jobs Sandbox Content: Fed App Fed Query Fed CA Fed Idx Federated Services: SQL SQL: SQL AD Directory: Stamp 1: WFE App Server Crawl WFE CA Timer Jobs Sandbox Content: Fed App Fed Query Fed CA Fed Idx Federated Services: SQL SQL: SQL AD Directory: Stamp 2..N: Network 1..N: AD Sync Prov. SCOM ULS SPDiag WER DNS SMTP Admin Backup NLB Disaster Recovery Datacenter 1..N: Grid Manager Global Directory Tenant Admin (UI) Commerce backend DNS (multiple) OrgID Auth, Svc. Incident Management Azure (Windows/SQL) CDN Services

16. Grid Manager Stateful DB’s Stateless Front ends GM DR Farm API/web service

27. Office 365 Portals Sign Up ExperienceOffice 365 DirectoryAdmin Experience Sign up & select servicesStore all tenant info Manage users & licenses, add services SharePoint Online Prov. Routing & SyncSharePoint DirectoryProvisioning Service Assign tenant to network & farm Cache key tenant & user props Get tenant ready & publish links SharePoint Tenant Manager Web ServicesJob ManagerJob Queue Schedule jobsManage all jobs, incl. provAll work to be done SharePoint Provisioning JobsPost-provisioningRuntime behaviors Create site collections & config featuresAdditional sites & features Light up features for tenant or user via licensing

28. 30K new tenants a week, 4K new tenants a day Handle tenant lifecycle changes for many tenants Includes different offerings, 2010 trials & 2013 preview User onboarding, license assignments, Changing plans, de-provisioning Spikes in demand, such as 2013 preview launch Coordinate with other activities Preview doubled our weekly loadUpgrades, patching, etc.

32. Global Map SharePoint/SPO-NW-05 8 Region: SA SharePoint/SPO-NW-01 4 SharePoint/SPO-NW-02 8 SharePoint/SPO-NW-03 8 Country: BR SharePoint/SPO-NW-04 1 Region: AS SharePoint/SPO-NW-09 4 SharePoint/SPO-NW-10 8 Region: OC SharePoint/SPO-NW-09 4 SharePoint/SPO-NW-10 8 Region: EU;AF SharePoint/SPO-NW-05 4 SharePoint/SPO-NW-06 8 SharePoint/SPO-NW-07 8 SharePoint/SPO-NW-08 8 Region: NA;AN SharePoint/SPO-NW-01 4 SharePoint/SPO-NW-02 8 SharePoint/SPO-NW-03 8 SharePoint tenants routed to multiple networks by region Map also includes country-specific & plan-specific routing

42. Farm upgrade starts prior to General Availability Upgrade farm to 2013 bits Tenant version & UX remains 2010 for all existing tenants Continue to route 2010 tenants to it— effectively a 2010 farm Provisioning can create 2010 or 2013 tenants on upgraded farm Create or modify 2010 or 2013 tenants Tenants are tagged as a specific version when they sign up Provision 2010 or 2013 site topology & features For example: Small Business service plan Open farm to 2013 tenants Support both side by side Phase out 2010 tenant provisioning

43. SharePoint tenant upgrade prep Office 365 upgrade orchestration Tenant upgrade execution Monitor completion & inform Office 365 that tenant ready Trigger update of tenant when all services ready Notify tenant that upgrade is complete Collect data from services on Tenant readiness to upgrade Notify O365 upgrade layer that tenant is ready for upgrade Monitor upgrade completion from workloads Start upgrade of tenant: set version to 15 Prepare report on tenants ready to upgrade Reprovision Tenant as 2013 Tenant Admin is in 2013 mode Create new Site Collections in 2013 mode Run feature config Publish new cross service links

46. Upgrade Telemetry farm Upgrade Content Farm Upgrade Federated Farm Upgrade Directory Farms Upgrade Grid Manager

47. Meta MSS UPA Load Balancer Federated farm Content farm BDCAP Search

48. Meta MSS UPA Load Balancer Old Federated farm BDCAP Search Old Content farm New Federated farm

49. Meta MSS UPA Load Balancer Old Federated farm BDCAP Search Old Content farm New Federated farm AP

50. Meta MSS UPA Load Balancer Old Federated farm BDCAP Search Old Content farm New Federated farm Meta MSS UPA BDCAP Search

51. Meta MSS UPA Load Balancer New Federated farm Old Content farm BDCAP Search

52. Meta MSS UPA Load Balancer New Federated farm Old Content farm BDCAP Search New Content farm

53. Meta MSS UPA Load Balancer New Federated farm Old Content farm BDCAP Search New Content farm

54. Meta MSS UPA Load Balancer New Federated farm BDCAP Search New Content farm Old Content farm

56. MySPC