1. Hospice Care Psychosocial Counselling Service for Carers Services of Caritas Vienna presented by Thomas-Peter Siegl

2. Mobile Dienste, Thomas-Peter Siegl Hospice Care We provide Hopice services in... Mobile Hospice Vienna :  Mobile Palliative-Care-Teams  Mobile Hospice-Teams Day Care Hospice Vienna Mobile Hospice Lower Austria :  Mobile Hospice-Teams in 10 regions  Mobile Palliative-Care-Teams in 2 regions

3. Mobile Dienste, Thomas-Peter Siegl Mobile Hospice Vienna Founded in 1989 Multi-professional  Mobile Palliative-Care- Team  Mobile Hospice-Team no cost for patients and their families Facts & Figures  5930 Supported patients  Average age in years: 72  Averages days of support: 73  47790 Volunteer hours  Primary disease cancer: 82%

4. Mobile Dienste, Thomas-Peter Siegl Day-Care Hospice Vienna Founded in 2001, open every Thursday from 9:00 – 16:00 To meet other patients To discuss diagnostic findings with professionals To receive physiotherapy, bathing, music-therapy, etc. From a multi-professional team (doctors, nurses, social workers, pastors, volunteers) no cost for patients and their families

5. Mobile Dienste, Thomas-Peter Siegl Mobile Hospice Lower Austria Founded in 1998 10 Mobile Hospice-Teams part-time coordinators and more than 130 specially trained volunteers 2 Mobile Palliative-Care- Teams 5 doctors,10 nurses in 2 regions no costs for patients and their families Facts & Figures  1008 Supported patients  Average age in years: 68  Average days of support:108  Volunteers hours:12.184  Source of funds: app. 75% by public authorities app. 25% donations

6. Mobile Dienste, Thomas-Peter Siegl We aim to achieve with our work … Quality of life for people with end-stage diseases Pain & symptoms treatment / relief / control To endure the dignity and self respect of each individual Interdisciplinary team approach (physicians, nurses, social workers, pastor, priest, volunteers) for medical, social, psychological and spiritual pain End-of-life-care at home, in people‘s familiar environment „As much ambulant as possible, as much stationary As necessary.“

7. Mobile Dienste, Thomas-Peter Siegl We offer to patients and relatives … Consultation in palliative care Palliative care actions in emergencies 24-hours-availability of our palliative physicians; daily availability of our palliative nurses TIME – for conversation, visits and activities... Management assistance between stationary and ambulant services Building up and arranging a care-taking-network bereavement counselling, mourning work support Public relations, seminars, workshops, lectures,...

8. Mobile Dienste, Thomas-Peter Siegl Psychosocial Counselling Service for Carers Individual and competent counselling support offered inside the Caritas or, if required, by home visits in Vienna by two part-time counsellors "Carers Telephone" Grief Counselling Dementia Carer Support Group called „The long Goodbye”

9. Mobile Dienste, Thomas-Peter Siegl is addressed to the primary caregivers of diseased persons with a serious chronic illness most of the carers (between 50 to 60 %) take care for someone with dementia Dementia carers often experience high levels of  psychological stress,  may be at increased risk for psychiatric and physical morbidity  and have increased mortality rates The aim was to set up a counselling service for carers who  feel out of touch  may not be able to get to support groups  can’t get out of the house very often Psychosocial Counselling Service for Carers

10. Mobile Dienste, Thomas-Peter Siegl Psychosocial Counselling Service for Carers Psychosocial approaches need to be individualized and tailored to the person’s needs, personality, biography, goals, strengths and preferences. to enhance the persons’s sende of self and quality of life most of the carers are spouses and daughters – very often highly distressed.

11. Mobile Dienste, Thomas-Peter Siegl What are the benefits?  Knowledge transfer, getting informations  Getting emotional support by experiencing emotions  Being with people who understand the pressures of caring  To strengthen resources and skills  To prevent carers health and to prevent from isolation, from violence  Carer support groups respect confidentiality Dementia Carer Support Group “The Long Goodbye”

12. Thank you for your attention!