1. DST Output: the environment and the print industry Lucy Klinkenberg Environmental Manager DST Output

2. The Print Industry 6 th largest UK industry 140,000 employees Sales value £43,783 million Estimated carbon footprint 680,000 tonnes CO 2 e Estimated e nvironmental cost £80 million Environmental impacts: CO 2 emissions Waste Release of Volatile Organic Compounds (VOCs)

3. DST Output – who are we? Part of DST Global Solutions (US owned technology specialist) Turnover £25 million 24 / 7 / 365 operation Transpromo communication specialists Client base: utilities, telecoms & financial organisations White Paper Solution (WPS) delivers highly targeted marketing messages in line.

4. DST Output – our environmental print solution White Paper Solution (WPS) White paper in, finished personalised print out Digital print No pre-print – removes production process Reduces waste Reduces packaging Reduces transportation Water based inks No water No Isopropyl Alcohol (ISAs) No Volatile Organic Compounds (VOCs) No hazardous waste

5. DST Output – what do we do?

6. DST Output – Key Achievements ISO14001 June 2006 Reduced waste to landfill by 78% Reduced paper waste by 20% Recycling rate 93% Reduced electricity use by 14.5% CO 2 emissions reduced 7% Environmental KPI reporting for clients Full time Environmental Manager Company wide environmental group Environmental Day for staff Printing Excellence Awards Environment (100+employees) Winner 2009

7. DST Output – Paper Waste

8. Waste Paper costs £500,000 every year (600+ tonnes) Already reduced 20% since 2006 = saving £400,000 Batching Reel width Measuring & recording Potential to reduce by further 40% through process change & machine upgrades Major investment, return in 2 years

9. DST Output – Recycling Historically recycled paper, cardboard & polywrap (production) Improved production recycling points Office & canteen recycling points Segregation at source Challenge suppliers to reuse Challenge waste contractors Educate & motivate staff Staff recycling schemes Reduced waste to landfill by 78% since 2005 Recycling rate 93% Saved £21,000 in landfill costs

10. DST Output – Energy Reduced electricity consumption 14.5% since 2006 2006 – sub metering 2007 – Replaced chiller unit 2008/2009 – upgraded Building Management System Behavioural change Education programmes Power audits Saved £50,000 in electricity costs

11. DST Output – Our Staff Education, education, education! Company wide environmental group Monthly, meaningful, imaginative reporting Posters, newsletters, meetings, SCC, presentations Staff environmental day Staff recycling schemes Environmental inductions Environmental requirements integrated into job training

12. Summary – the secret of our success Make small changes Design out waste Invest in technology Educate Staff

13. Thank you