1. “Safety in the Real World” Humour in Safety By: Tim Page-Bottorff

2. “Safety in the Real World” Introduction Name Organization What you like to do on the weekends. Does your partner have a bad habit?

3. “Safety in the Real World” Humour Fits for The Following: Topic –WHMIS –Any Compliance Training Instructor –Boring –No Passion Environment/Classroom –Poor learning conditions Awkward Students Many Others for Discussion

4. “Safety in the Real World” Problem: Topic Safety Material is Dry Creating a program is too much work Regulations are cumbersome Golf story –95% of golf played vs. –95% of golf trained

5. “Safety in the Real World” Solution: Topic Safety Material is Dry Creating a program is too much work Regulations are cumbersome Golf story –95% of golf played vs. –95% of golf trained Group Activity Personality Issue Yes They are get over it Train your people before they get the “I am too safe attitude.”

6. “Safety in the Real World” Example: Topic Traffic Control and Flagging –Unsafe Acts and Conditions Driving Distractions –Top 10 –Name the top 10 driving distractions. Put them in order.

7. “Safety in the Real World” The Distractions 16% - Rubbernecking! (usually at another accident) 12% - Fatigue 10% - Looking at scenery / landmarks 9% - Passenger or child distraction 7% - Adjusting radio, tape or cd 5% - Using a cell phone Source: Study of 2700 accidents from 06/06 to 11/06, Washington Post, March 17, 2007

8. “Safety in the Real World” Where does this fit on the list?

9. “Safety in the Real World” The Learning Pyramid Average retention of material presented in different ways (according to an investigation by National Training Laboratories — Bethel, Maine) Lecture Reading Text Audio-visual representation Demonstration Discussion group Learning by doing Teaching others (immediate conversion of what you have learned) 5% 10% 20% 30% 50% 75% 90%

10. “Safety in the Real World” Problem: Instructor Instructor reads from a book Instructor was forced to do it Instructor is a CIH or CRSP Instructor has no passion

11. “Safety in the Real World” Solution: Instructor Reading from a book You HAVE to do it. Instructor is CSP, CIH, RSP, CHMM, CRSP No Passion Spend more time preparing Think of the positives. Does not make you a great trainer. GET IT! Use Humour

12. “Safety in the Real World” Example: Instructor Learn by Doing –Research –Understand –Find something that is important to you

13. “Safety in the Real World” Problem: Environment/Classroom Break Rooms/Ready Rooms –Distractions Outdoors –Sun/Rain/Weather Class room shape and setup Audio/Visuals

14. “Safety in the Real World” Solution: Environment/Classroom Break Rooms Outdoors Setup Audio/Visuals/Technology Find another location –Go outside –Deal with it, minimize distractions Avoid excessive heat – Go into a warehouse, See Diagram

15. “Safety in the Real World” Example: seating arrangement Improves overall retention by 10%

16. “Safety in the Real World” Technology with High Impact Video Clips

17. “Safety in the Real World” Higher Impact Videos (Tyre)

18. “Safety in the Real World” Highest Impact Video (Horse)

19. “Safety in the Real World” Offset with Comedy

20. “Safety in the Real World” The Awkward Student The Rescuer The Projector The Passive Aggressor The Apologizer The Fighter The Flighter The Questioner The PARTICIPANT The Not Again Student

21. “Safety in the Real World” Managing Difficult Behaviors Tend to “make nice” Apologize, defend, interpret for others Get frustrated or frightened by conflict Protect others The Rescuer

22. “Safety in the Real World” Managing Difficult Behaviors Attributes his or her own thoughts and feelings to other people. They talk in generalities. Rarely make statements for themselves. The Projector

23. “Safety in the Real World” Managing Difficult Behaviors Are hostile or angry but they express their hostility in subtle and indirect ways. Attempt to mobilize group members to express negative feelings. The Passive Aggressor

24. “Safety in the Real World” Managing Difficult Behaviors Are not negative or unpleasant people. They generally use up a lot of “air” time in a group. Usually feel unsure of themselves. The Apologizer

25. “Safety in the Real World” Argue or disagree with most things that are said. They give the impression they want to pick a fight. Their questions are really statements. Managing Difficult Behaviors The Fighter

26. “Safety in the Real World” Managing Difficult Behaviors They seem to be in another world. They often “tune out”. Often respond “I don’t care” or “It makes no difference”. The Flighter

27. “Safety in the Real World” Managing Difficult Behaviors Repeatedly stops the flow of the presentation by asking questions. Often have trouble thinking for themselves. The Questioner

28. “Safety in the Real World” My Personal Strategies Tell a story Talk about family Talk about interests and rope into the topic; (almost always can relate) Ask questions (not too many) KNOW Your topic! Work harder. Stay up to date on technology and changes to the material. Keep your material fresh. Group Discussions!!!! Tell Someone else about your experience

29. “Safety in the Real World” The Learning Pyramid Average retention of material presented in different ways (according to an investigation by National Training Laboratories — Bethel, Maine) Lecture Reading Text Audio-visual representation Demonstration Discussion group Learning by doing Teaching others (immediate conversion of what you have learned) 5% 10% 20% 30% 50% 75% 90%

30. “Safety in the Real World” One Final Secret Integrated Material for example. Get Permission and Use Safestart Principals.

31. “Safety in the Real World” Hazardous Energy A Person or Persons Something Unexpected Most Accidents Have Many Contributing Factors Hazardous Energy

32. “Safety in the Real World” Sources of Unexpected…… Equipment - something unexpected happens without you or someone else involved (e.g. wire rope breaks, traffic lights start working incorrectly, coupling fails, hose bursts, etc.) Other People - someone else's behavior causes or contributes to incident/injury. Self - Own actions cause or contribute to incident/injury.

33. “Safety in the Real World” Sources of Unexpected…… Equipment - something unexpected happens without you or someone else involved (e.g. wire rope breaks, traffic lights start working incorrectly, coupling fails, hose bursts, etc.)

34. “Safety in the Real World” Defective Equipment

35. “Safety in the Real World” Sources of Unexpected…… Other People - someone else's behavior causes or contributes to incident/injury.

36. “Safety in the Real World” The “Other Guy”

37. “Safety in the Real World” Sources of Unexpected…… Self - Own actions cause or contribute to incident/injury.

38. “Safety in the Real World” Ourselves

39. “Safety in the Real World” What Do You Think the Percentages Would Be For Each Category? % Equipment? % Other People? % Self?

40. “Safety in the Real World” The Learning Pyramid Average retention of material presented in different ways (according to an investigation by National Training Laboratories — Bethel, Maine) Lecture Reading Text Audio-visual representation Demonstration Discussion group Learning by doing Teaching others (immediate conversion of what you have learned) 5% 10% 20% 30% 50% 75% 90%

41. “Safety in the Real World”

42. Contact Info Office: 800-267-7482 Cell: 602-757-5054 Email: tpbottorff@cox.net Thank You So Much! Have a great conference.