1. When Patrons Call the Shots: Patron-driven Collection Development at Brigham Young University 2011 ULA Conference May 11-13, 2011 Rebecca Schroeder Monograph Acquisitions Librarian Gerrit van Dyk Interlibrary Loan Librarian 1When Patrons Call the Shots

2. Patron Driven Acquisitions 2When Patrons Call the Shots

3. Faculty Expedited Orders 3When Patrons Call the Shots

4. Faculty Expedited Orders 4When Patrons Call the Shots

5. Faculty Expedited Orders 5 Sept-Dec 2009FEO Total Purchased 39 Total Cost $1,602.89 Average Cost $41.10 Lowest Priced Item $4.31 Highest Priced Item $117.00 When Patrons Call the Shots

6. Faculty Expedited Orders 6 Sept-Dec 2009FEO Total Purchased 39 Total Charges 192 Average CPU $26.16 Lowest Priced Item CPU $0.63 Highest Priced Item CPU $98.00 When Patrons Call the Shots

7. Faculty Expedited Orders 7When Patrons Call the Shots

8. Suggest-a-Book 8When Patrons Call the Shots

9. Suggest-a-Book 9When Patrons Call the Shots

10. Suggest-a-Book 10 Sept-Dec 2009FEOSuggest Total Purchased 3936 Total Cost $1,602.89$1,331.42 Average Cost $41.10$36.98 Lowest Priced Item $4.31$8.37 Highest Priced Item $117.00$152.00 When Patrons Call the Shots

11. Suggest-a-Book 11 Sept-Dec 2009FEOSuggest Total Purchased 3936 Total Charges 192 273 Average CPU $26.16$17.90 Lowest Priced Item CPU $0.63$0.27 Highest Priced Item CPU $98.00$86.00 When Patrons Call the Shots

12. Suggest-a-Book 12When Patrons Call the Shots

13. Interlibrary Loan 13When Patrons Call the Shots

14. Interlibrary Loan 14When Patrons Call the Shots

15. Interlibrary Loan 15 Sept-Dec 2009FEOSuggestILL Total Purchased 393658 Total Cost $1,602.89$1,331.42 $1,660.92 Average Cost $41.10$36.98 $28.64 Lowest Priced Item $4.31$8.37 $7.19 Highest Priced Item $117.00$152.00 $78.16 When Patrons Call the Shots

16. Interlibrary Loan 16 Sept-Dec 2009FEOSuggestILL Total Purchased 393658 Total Charges 192 273 397 Average CPU $26.16$17.90$9.46 Lowest Priced Item CPU $0.63$0.27$0.41 Highest Priced Item CPU $98.00$86.00$39.08 When Patrons Call the Shots

17. Interlibrary Loan 17When Patrons Call the Shots

18. Holds Queue 18When Patrons Call the Shots

19. Holds Queue 19When Patrons Call the Shots

20. Holds Queue 20 Sept-Dec 2009FEOSuggestILLHolds Total Purchased 39365835 Total Cost $1,602.89$1,331.42 $1,660.92$540.21 Average Cost $41.10$36.98 $28.64$15.43 Lowest Priced Item $4.31$8.37 $7.19$4.29 Highest Priced Item $117.00$152.00 $78.16$64.92 When Patrons Call the Shots

21. Holds Queue 21 Sept-Dec 2009FEOSuggestILLHolds Total Purchased 39365835 Total Charges 192 273 397642 Average CPU $26.16$17.90$9.46$1.63 Lowest Priced Item CPU $0.63$0.27$0.41$0.15 Highest Priced Item CPU $98.00$86.00$39.08$16.10 When Patrons Call the Shots

22. Holds Queue 22When Patrons Call the Shots

23. eBooks 23When Patrons Call the Shots

24. eBooks Triggered/Purchased by Month: Nov ‘09-Jul ‘10 24When Patrons Call the Shots

25. eBooks Dec 2009-Jul 2010Ebooks Total purchased 326 Total Cost $25,000 Average Cost $77.00 Lowest price $8.99 Highest price $245.00 When Patrons Call the Shots25

26. eBooks Dec 2009-Jul 2010ebooks Total Purchased 326 Total page views 48,200 Average CPU/page $2.15 Lowest CPU/page $.02 Highest CPU/page $15.45 Total session views 3430 Average CPU/session $24.94 Lowest CPU/session $.38 Highest CPU/session $195.00 When Patrons Call the Shots26

27. eBooks by Subject 27When Patrons Call the Shots

28. Other Considerations 28 Subject librarians role Budget allocations Unused eBook catalog records Print on demand Other eBook models CPU of traditional acquisitions When Patrons Call the Shots

29. Questions? 29 rebecca_schroeder@byu.edu gerrit_vandyk@byu.edu When Patrons Call the Shots