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Published byAnna Stone Modified over 10 years ago
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Let the Patron be Your Guide; Purchasing or Interlibrary Loan Beth Avery, Western State College of Colorado, Joe Becker, New Mexico State University, Mary Caspers-Graper, South Dakota State University, Theresa Spangler, Colorado State University, Jivonna Stewart, New Mexico State University
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A COMPASS ROSE BY ANY NAME… Patron-driven purchasing Purchase on demand Books on demand Just in time acquisition Book Express Purchase Direct I got what I wanted fast!
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WHY DO IT? Reverse of original thinking Improve service Increase customer satisfaction Cost effective Collection development tool Develop collection to meet needs
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GUIDELINES Vary by Institution Usually include What to buy Processing procedures Funding
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