1. Jeff DeVerter Rackspace Building a SharePoint Tribe

2. Page 2 A little about me… Rackspace SharePoint Architect and lead a team of SharePoint System Administrators Worked with SharePoint since early ‘03 product wave Deployed in Fortune 50 Financial Services Firms Worked in Infrastructure, Governance, Development, Information Architecture Deployed over 130 farms

3. Page 3 SharePoint Core Capabilities

4. Page 4 SharePoint Pop Quiz Question #1: What’s the BEST thing about Microsoft SharePoint? Answer– All the Features and Capabilities! Question #2: What’s the WORST thing about Microsoft SharePoint? Answer– All the Features and Capabilities! Why? Incredible Versatility = Incredible Complexity Understanding, communicating and even measuring the effectiveness of SharePoint in a business is a lot like trying to boil the ocean.

7. Page 7 SharePoint Definition: SharePoint is a web based tool that connects information with people in each level of business.

8. Page 8 Annual Revenue: $12,900,000,000 Example: Strategic Accounts

9. Page 9 So what’s the Point? Enablement

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11. Page 11 SharePoint Tribe “Tribes” by Seth Godin

12. Page 12 Tribes develop around an Individual or idea.

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16. Page 16 Tribes Leading and Connecting People and i deas.

17. Page 17 Tribe Tribe leaders challenge the status quo.

18. Page 18 Define: status quo- “Business as Usual”

19. Page 19 So what’s the connection? TribePoint?

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24. Page 24 Change: Factory $$$ Leaders

25. Page 25 You!

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33. Page 33 User Developed Solutions Change! Examples Team Calendars Department work-list Team contact list Cross-Departmental Projects

34. Page 34 Teach and Measure the Basics of SharePoint

35. Page 35 Then…. Teach OTHERS to Teach and Measure the Basics of SharePoint

37. Page 37 Measure: Create a SharePoint “Capability Roadmap”

38. Technology/Capability Roadmaps Page 38 For each Capability, you need to define: 1.Current State 2.Target State 3.Path to Target State With the path to target state you can now define ROI Variables in the equation: 1.HW, SW, Licenses 2.Training, Time, and People Required 3.Estimated benefits in Time, Personnel, and Resources

40. Page 40 20092010 Capability Q1Q2Q3Q4Q1Q2Q3 Team Sites 2222345 Social Networking (MySites) 0112355 Document Libraries 1123455 Task & Project Lists 0012455 Announcements 2234555 WIKI's 0133455 Blogs 0012345 Forms Libraries 2235555 Calendars 2345555 Contact Lists 2345555 Enterprise Search 3334555 Out of the Box Workflows 0125555 Records Management 0000124 Business Data 0000124 Records Center 0000124 WEB-Based Forms 2235555 Excel WEB Parts 0033555

42. Page 42 Teach: Create a training plan that supports the Roadmap

43. Implementation

44. Page 44 Formula for Failure Step 1 Identify a business issue Step 2 Apply SharePoint (Don’t let the tail wag the dog)

45. Page 45 Formula for Success Step 1 Choose small, specific use cases Step 2 Analyze how you do the work today Step 3 Design how you would like to do the work Step 4 Apply SharePoint

46. Page 46 3 Uses Cases For Increasing Productivity # 1: Project Management # 2: Intranets # 3: Social Networking

47. Page 47 Use Case: Project Management Step 1 Choose small, specific use cases Step 2 Analyze how you do the work today Step 3 Design how you would like to do the work How your team/company manages and works with projects Primarily use Excel and shared drive Communicate via email Centralized Team Lists Real time Task Reporting and Alerting Central Document Repository Varied and flexible communication channels

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49. Page 49 Use Case: Intranet Step 1 Choose small, specific use cases Step 2 Analyze how you do the work today Step 3 Design how you would like to do the work How your company manages its corporate intranet Primarily use Dreamweaver Intranet accessed via employee home page Navigation links used to find content Employees add content ad-hoc– no approval No dedicated tools to author content Various options to access site Easier content approval Full content indexing Security context aware “End User” aware

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51. Page 51 Use Case: Social Networking Step 1 Choose small, specific use cases Step 2 Analyze how you do the work today Step 3 Design how you would like to do the work How does your company empower employees to find : Subject Matter Experts Networking Connections Leads or External Connections Primarily use Corporate Directory Org Chart Email Broadcasts Efficient and Relevant Search No reliance on email blasts Detailed Search for employees by experience, ability, certification Searches returned by social distance

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53. Page 53 The power of integration.

54. Enterprise Search Page 54 The Power of Integration

55. Page 55 Search should be a goal it should be the goal

56. Findability

57. Page 57 YOU

58. Page 58 Thank You Any Questions? Jeff DeVerter SharePoint Evangelist jeff.deverter@rackspace.com www.social-point.com Twitter: jdeverter (210) 312-3035

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60. Page 60 Server & SharePoint Administration Development and IA Site Collection Administration & Site Administration User Activities Level of Access and Degree of Complexity Amount of Activity Rackspace Engineers Company Employees SharePoint at Rackspace

61. Page 61 Offer Details FeatureBenefit Dedicated team of Rackspace SharePoint Experts that designs, implements and manages the solution using best practices Customers don’t have to hire a hard-to find SharePoint experts Focus on developing/customizing the application to best meet their business needs Supported Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server (MOSS) 2007 Customers can choose the solution that fits their collaboration and content management needs Advanced SharePoint Monitoring (optional) - Intensive Only Lets Rackspace identify and respond to any issues, instead of the customer Backup and Restore of SharePoint Environment (optional) using Managed Backup Secures data and offers added peace of mind Anti-virus Protection (optional) using Forefront Additional protection from viruses, worms, Trojans, spyware and other malware, safeguarding the SharePoint environment from intentional and unintentional contamination Slide 61 Finding someone proficient to take care of a SharePoint deployment is hard; at Rackspace we have a team!

62. Page 62 Windows Operating System Active Directory SQL SharePoint Administration Shared Service Provider Site-Collection Administration Site Administration Site Design Site User Activities Rackspace Customer Overlap Makes Requests Administration Guidance makes changes Value Add Partners makes changes SharePoint Delineation of Roles

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64. Page 64 Server & SharePoint Administration Development and IA Site Collection Administration & Site Administration User Activities Level of Access and Degree of Complexity Amount of Activity Rackspace Engineers Company Employees SharePoint at Rackspace

65. Page 65 SharePoint Capability Roadmap