1. Francine A. Carter Action Coaching & Training, LLC

2. Participants will:  Compare and contrast various roles (manager, leader, mentor, parent, and coach) while exploring the need to shift to and between roles and paradigms.  Understand the continuum of when to “Ask” and when to “Tell”.  Be introduced and walk away with a coaching conversation model they can begin to apply and implement.  Have the ability to practice coaching a peer.  Discover more clearly the power of coaching as an empowerment and development tool in any environment. OBJECTIVES The Coaching Clinic ™

3.  Leader  We all lead…  Mentor  We all can be and obtain…  Manager  We all need/want someone to and need/want to…  Coach  We all wish for and can be… The Coaching Clinic

4. Where is the parenting policy manual? Use every Role Skill Effort Guess Practice and Manipulation The Coaching Clinic

5. Leading & Mentoring Mentor Telling your experience Growth/Development based Both (own & mentee) agenda Response Not attached to solution Mentee places power Supports “their how” BEING A COACH Leader “Being” style Performance/Objective & Growth/Development based Whole (“holistic”) agenda Response: Adopt & Aware Attached to the process & results Large power differential Describes what, why, how The Coaching Clinic ™

6. MANAGING & COACHING Coach Asking style Growth / Development based Coachee’s agenda Response: Awareness Not attached to solution Small power differential Supports the “how” BEING A COACH Manager Telling style Performance / Objectives based Manager’s agenda Response: Adoption Attached to solution Large power differential Describes what and why The Coaching Clinic ™

7. Telling What to Do Solving Someone’s Problem Coaching TELLING - ASKING Asking (Non-Directive) Telling (Directive) Managing Giving Advice Offering Guidance Asking Questions Helping Another Solve Own Problems The Coaching Clinic ™

8. Mark an ‘O’ to represent where you spend most of your time at this moment BEING A COACH PERSONAL PARADIGM SHIFT ASSESSMENT The Coaching Clinic ™

9. THE COACHING CONVERSATION LIVE Practice PROCESS CONTENT Round 1 – Tell A “coaches” B B “coaches” A Round 2 - Ask A “coaches” B B “coaches” A Round 3 - Combination A “coaches” B B “coaches” A Timing 3 minutes practice 2 minutes feedback Feedback (coach then coachee) What was it like? What did you discover? The Coaching Clinic ™

10. Mark an ‘X’ to represent where you would like to be as a leader/coach NOW! BEING A COACH PERSONAL PARADIGM SHIFT ASSESSMENT The Coaching Clinic ™

11. Intention Words Relationship TRUST COACHABLE MOMENT ® Those moments when an individual is open to taking in new information that will effect a shift in his/her knowledge and behavior. CREATING THE COACHING ENVIRONMENT The Coaching Clinic ™

12. Our knowledge experience, and intention… filter what we hear and influence what we say. COACHING SKILLS COACHING TIP The Coaching Clinic ™

13. Deliver words, questions and statements using ‘neutral’ language Neutral Language: is without judgment or blame does not evaluate avoids directing or leading to your solution is centered on facts COACHING SKILLS COACHING TIP The Coaching Clinic ™

14. THE COACHING CONVERSATION LIVE COACHING PROCESS CONTENT 2 Rounds A coaches B B coaches A Timing 5 minutes coaching 2 minutes feedback Feedback (coach then coachee) What worked well? What might you do differently? The Coaching Clinic ™

15. Coaching Through the Gap COACHING CONVERSATION MODEL CURRENTREALITYCURRENTREALITY THEGOALTHEGOAL Establish Focus Step 1 Step 2 Plan the Action Step 3 Remove Barriers Step 4 Recap Step 5 Discover Possibilities The Coaching Clinic ™

16. THE COACHING CONVERSATION LIVE COACHING PROCESS CONTENT 2 Rounds A coaches B B coaches A Timing 5 minutes coaching 2 minutes feedback Feedback (coach then coachee) What worked well? What might you do differently? The Coaching Clinic ™

17. Work  Executive Buy-In  Tell, Ask, Coach  Succession Planning  Employee Development  Manager/Supervisor ProgramsHome/Personal  Parental Buy-In  Introduce the concepts  Succession Planning  Individual Development  Independent Adult “no boomerang” back Program The Coaching Clinic

18.  How can you use this in your workplace?  How will you implement this in your workplace?  How can you use this at in your home?  How will you implement this at home in your personal life?  How can you use this in other areas of your life?  How will you implement this information in other areas of your life? What additional skills do you need? What action will you take? The Coaching Clinic