1. The National Parent Helpline ® April 21, 2011 Webinar Presentation Presenters: Heather Thibault, National Parent Leader Sandra Williams, PhD., Vice President of Programs Jodi Doane, MSW, Program Operations Manager Parents Anonymous ® Inc.

2. A Special Message From Lisa Pion-Berlin, PhD. President & Chief Executive Officer Parents Anonymous ® Inc. We are so very pleased to offer the National Parent Helpline®, operated by Parents Anonymous® Inc. This new and powerful way to promote a national child abuse and neglect prevention agenda further illustrates our belief that all parents can empower themselves to create positive change in their families, neighborhoods and society-at-large.

3. Four Decades and Counting…Continuing Our Legacy for Change Ensuring safe, stable and nurturing relationships across all levels of the social ecology of prevention…

4. National Parent Helpline ® New National Resource and a new way to promote a national prevention agenda

5. National Parent Helpline ®- Components National Parent Helpline ® for and developed in partnership with parents Launched - February 1, 2011 Hours of operation –Mondays – Fridays, 10:00 am – 7:00 pm PST Asking for Help is a Sign of Strength ®

6. National Parent Helpline ® Supported by a sophisticated infrastructure –Call Center allows up to six calls simultaneously 1-855 4 A PARENT (1-855-427-2736) –iCarol Software Collects comprehensive call data Allows Helpline Advocates to access resources during calls –Website- www.nationalparenthelpline.org with links to Facebook, Twitter and YouTube www.nationalparenthelpline.org –Monthly National Parent Helpline ® Newsletter using Constant Contact

7. National Parent Helpline ® Staffed by trained Helpline Advocates – –Every call to the National Parent Helpline ® is answered by a trained Helpline Advocate who provides various supports and assistance to parents/caregivers. –National Parent Helpline ® Best Practice Institute held in January 2011 –Staffed by persons with extensive background and experience with Parents Anonymous ® –Multi-cultural and multi-lingual staff (English, Spanish, French and TTY)

8. National Parent Helpline ® - A New Resource for Parents and Caregivers National Parent Helpline ® - A New Resource for Parents and Caregivers Provide emotional support – –Focus on partnering with parents to ensure they know “how” to find & access resources Foster empowerment Link to resources, when needed Create caring communities Ensure SF protective factors resulting in safe, stable, nurturing relationships for parents, children and communities. Employs strategies to impact across the social ecology of prevention

9. The Website-National Prevention Information Engine Promotes the national prevention agenda through information push and pull with individuals, organizations and public/private partners –http://www.nationalparenthelpline.org http://www.nationalparenthelpline.org –Use of social media Facebook- http://www.facebook.com/NationalParentHelpline http://www.facebook.com/NationalParentHelpline Twitter- http://twitter.com/parenthelpline http://twitter.com/parenthelpline YouTube- http://www.youtube.com/parenthelpline http://www.youtube.com/parenthelpline David McCallum-Public Service Announcement http://www.youtube.com/watch?feature=player_embedded&v=AW9j_V4A4e4

10. www.NationalParentHelpline.org

11. David McCallum Public Service Announcement

12. Some of our national partners… Child Welfare Information Gateway National Association of Social Workers National Suicide Prevention Lifeline National Center on Missing & Exploited Children National Runaway Switchboard National Domestic Violence Hotline The Partnership at Drugfree.org More than 250 other state, county and local partners

13. Research Update Parents Anonymous ® Evidence Supports Strengthening Families Approach Parents Anonymous ® Outcome Evaluation, accepted for publication in the Journal of Juvenile Justice Inaugural Issue Child Welfare highlights Parents Anonymous ® Evaluation Findings, Vol. 89, No. 6 (2010)

14. ALIGNING WITH PROTECTIVE FACTORS Aligning National Parent Helpline ® to Protective Factors

15. Ways to Partner with us 1.Refer parents and caregivers from programs that are funded by CTPFs 2.Post this banner on your website and we will post a link to your organization on our website 3.Share your resources with us so we can include them on the National Parent Helpline ® website

16. Conclusions For 42 years, all Parents Anonymous ® Programs: –Promote all five protective factors from the Strengthening Families approach –Have demonstrated impact on individuals, families, communities and at the policy level of the socio-ecological prevention framework

17. For More Information Contact –Sandra Williams, PhD., at 909 621-6184 x216; swilliams@parentsanonymous.org swilliams@parentsanonymous.org –Jodi Doane, MSW, at 909 621-6184 x210; jdoane@parentsanonymous.org jdoane@parentsanonymous.org