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1PORTMANN PROJECT OVERVIEWMarch 2013 Canada, Vancouver Port Mann bridge Freeflow tolling operation.

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Presentation on theme: "1PORTMANN PROJECT OVERVIEWMarch 2013 Canada, Vancouver Port Mann bridge Freeflow tolling operation."— Presentation transcript:

1 1PORTMANN PROJECT OVERVIEWMarch 2013 Canada, Vancouver Port Mann bridge Freeflow tolling operation

2 2PORTMANN PROJECT OVERVIEWMarch 2013 Project overview The Port Mann/Highway 1 Improvement Project includes :  The replacement of the old Port Mann bridge by of a brand new 10-lane bridge, including High Occupancy Vehicles and public transport lanes.  37 kilometres of highway widening from Vancouver to Langley, including 30 kilometres of new High Occupancy Vehicle lanes,  The replacement of nine highway interchanges This bridge is the widest tolled bridge in the world, with a carriage way of 65 m Traffic set at 130,000 vehicles/day, on a main transportation corridor Toll service is branded as TreO towards the public and customers

3 3PORTMANN PROJECT OVERVIEWMarch 2013 Project overview The civil works construction programme, as well as the free-flow tolling design, build and operations project are being promoted by Transportation Investment Corporation (TI Corp). TI Corp is a state-owned concession company. TI corp is authorized to collect tolls for a period of 40 years and establishes the maximum toll rates that TI Corp can charge as well as provisions for application of these tolls. Egis signed in 2012 the freeflow operation contract with TI Corp:  7 years contract (+ 2x2 years optional)  A pure toll collection contract, running a full multi-channel Customer Service  Our consortium TC Flow is comprised of Egis and Sanef TI corp Design and Build contractor Bridge maintenance contractor Tolling operations contractor

4 4PORTMANN PROJECT OVERVIEWMarch 2013 Scope of services of the Operator Our Scope of Service comprises 12 key domains: Customer Management  Customer chanel management  Customer service Tolling services  Customer doc and records management  Toll transaction review and image reviews  Tag Fulfilment  Financial management billing and collection Support Services :  QA, perfromance and improvement  Business intelligence  Technology : mainly participation in in test training and witness tests at back-office level Communication and marketing support  Relationship management  General Service Management Customer Management Customer chanel management Customer service Tolling services Customer doc and regocrds management Toll transaction reveiw and image reviews Tag Fulfilment Financial management billing and collection Support Services QA and improvement Business intelligence Technology Communication and marketing support Relationship management General Service Management

5 5PORTMANN PROJECT OVERVIEWMarch 2013 Toll system overview

6 6PORTMANN PROJECT OVERVIEWMarch 2013 Image processing Video camera are triggered by detectors. There is an array of laser and magnetic loop detectors that are used for image capture purpose. The detectors are used to detect and classify vehicles and can also provide dimensions and speed measurement. Dedicated video servers are used : To perform OCR (Optical Character Recognition) for license plate and store image in a digital format To perform recognition of each character of the license plate and convert it to a text sting. This is a key software functions for license plate recognition. A confidence level is automatically calculated by the application.

7 7PORTMANN PROJECT OVERVIEWMarch 2013 Back-office architecture

8 8PORTMANN PROJECT OVERVIEWMarch 2013 « TReO » tag used ion the bridge ISO18000-6C RFID-based sticker tags tags are in-use on the project TREO tag is a small size sticker-tag (half the size of a credit-card) that attaches to the vehicle windshield and is used to keep track of each and every trips made across the Port Mann Bridge and other roaming facilities.

9 9PORTMANN PROJECT OVERVIEWMarch 2013 Tolling operations : key figures (February 2013)  2,601,594 transactions posted per month  54% of tag penetration  36% of transactions were sent to Image Review  <2% of unbillable transactions  455,403 accounts registered  710,195 vehicle license plates registered  359,606 unregistered vehicles since Dec. 8 2012


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