1. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F001 Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg Quality Assurance at the Technical Faculty University Erlangen-Nuremberg 1 Chair QFM 2 Schedule for the Evaluation 3 Technical Specification 4 Exemplary Results 5 Conclusion Dipl.-Wirtsch.-Ing. K. Zwolinski QUASYS, Dubrovnik, Croatia October 9-12, 2003

2. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F002 Chair Quality Management and Manufacturing Metrology University Erlangen-Nuremberg Main Research Focus: Coordinate Metrology Optical Metrology Micro and Nanometrology Quality Management Environmental Management e.Learning Precision Measurment Center: accredited DKD-Calibration Laboratory reduction of influences during the measurement process high-capacity and high-precision air conditioning (20˚C±0,1K) innovative and high-precision measurement instruments QFM-Chair Quality Management and Manufacturing Metrology Prof.Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg

3. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F003 fundamental courses (lectures, exercises, practical courses) main courses (lectures, exercises, practical courses, special courses) WT 99/00 ST 00 WT 00/01 ST 01 WT 01/02 ST 02 WT 02/03 number of evaluation report, content time periodstudy year 1study year 2study year 3 courses 110 L + E 18 P 120 L + E 20 P new Bachelor and Master study programs main courses (study/diploma work, seminars) 5 D, 6 S + seminars Abbreviations: L lectures E exercises P practical courses D diploma work S Study work ST summer term WT winter term Schedule for the Evaluation of the Technical Faculty at the University Erlangen-Nuremberg 45 L + E

4. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F004 Minimum Content of the Evaluation Report -specification concerning the available courses of the department/faculty -statistical information (existing statistics can be referenced) -information on: -- correspondence between available courses and study and examination regulations -- adherence to regular study time -- special bottlenecks (as existing) -information on the care of the students To be mentioned -information on the evaluation of available courses in the individual courses of study Focus of Evaluation Reports can be -special focus on the individual courses of study and their realisation -possibilities of a part-time study -analysis of special student histories (changing courses of study, university drop-outs) -general conditions during university education (library, lecture halls) -advertisements and special selection procedures for students in certain courses of study -results of midterms, problems (i.e. high failure rates in certain courses of study) -continuous development of study and examination regulations and design of examinations -activities or new ideas for improving education (especially in the respective courses of study) Reference: Execution notes on the execution of Art. 39a paragraph 3 Bavarian Act of 19.05.1999 concerning universities (Letter from the Bavarian State Ministry of Sciences, Research and the Arts) Evaluation Report – Guidelines of the Bavarian State Ministry of Sciences, Research and the Arts

5. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F005 Determination of all fundamental courses - Chemical Engineering (CIW) - Electrical Engineering (EEI) - Computer Science (INF) - Mechanical Engineering (MB) - Material Science (WW) (- Industrial engineering, WING) (- Mechatronics, MECH) (- Bio-engineering (BIW) Comparison with curriculum and verification of completeness Design of questionnaires Determine the amount of questionnaires to be printed based on the amount of students enrolled in the first and third term Print and distribution of questionnaires to all lecturers Monitor the return of questionnaires Number the questionnaires that have been returned and filled out Automatic evaluation of standard questions Manual evaluation of open questions Integration of results into study evaluation report Approach and Realisation of the Evaluation of the Technical Faculty at the University Erlangen-Nuremberg

6. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F006 Technical Equipment Required for a Computer-Aided Analysis

7. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F007 Presentation of the Results for Each Course (1)

8. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F008 1,0 1,5 2,0 2,5 3,0 3,5 4,0 4,5 5,0 5,5 6,0 2 a2 b2 c MW 2 3.1 a3.1 b3.1 c3.1 d3.1 e 3.1 f 3.1 g3.1 h 3.1 i MW 3.1 3.2 a3.2 b3.2 c3.2 d3.2 e 3.2 f MW 3.2 4.1 a4.1 b4.1 c4.1 d4.1 e MW 4.1 4.2 a4.2 b4.2 c4.2 d4.2 e MW 4.2 5 a5 b5.c MW 5 6 a6 b6 c6 d MW 6 MW LV Question Rating (1=I agree... 6=I don't agree) Annotations: - The question 2c only exists at exercises and practical courses -The answer of question 3.2 e (hatched) has been inverted because of the kind of the question ("I don't agree (6)" means "very good" (1)" here Presentation of the Results for Each Course (2)

9. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F009 Presentation of the Results for Each Course (3)

10. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F0010 Structure of Evaluation Report - Fundamental Studies for the Study Years 1999/2000, 2000/2001 and 2001/2002 Preliminary remarks 1 Fundamentals of Evaluation Report 1.1 Area of Validity 1.2 Legislation 1.3 Goals when creating the Evaluation Report 2 Offers for Study Courses at the Technical Faculty 2.1 Courses of Study with Diploma 2.2 Fields of Study 2.3 Bachelor and Master Study Courses 3 Statistics 3.1 Number of Students 3.2 Students in Fundamental Studies 3.3 Students in Main Studies 4 Courses of Study in Fundamental Studies 4.1 Chemical Engineering 4.2 Electrical Engineering 4.3 Computer Science 4.4 Mechanical Engineering 4.5 Material Science

11. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F0011 Results II: Rating of Lectures, Exercises and Practical Courses in the Winter Term 1999/2000 (Frequency)

12. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F0012 Results III: Rating of Lectures, Exercises and Practical Courses in the Winter Term 1999/2000 (Cumulative Frequency)

13. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F0013 Results I: Rating of 1st Study Term (Median and Standard Deviation) MW: Mean value LV: course

14. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F0014 Preparation of Evaluation of Lectures, Exercises and Practical Courses in Main Studies (Study Year 2000/2001)

15. Chair Quality Management and Manufacturing Metrology Prof. Dr.-Ing. Albert Weckenmann University Erlangen-Nuremberg 20030404 Zwl © QFM ERLANGEN 2003 F0015 Conclusion Further optimisation possibilities for questionnaires: Simplification of questionnaires Shortening of questionnaires Conversion of handwritten answers into standardized boxes (i. e. age) Reduction of analysis effort by: reducing the number of open questions having the lecturers analyse the open questions for their courses themselves. Central analysis and summary of the open questions is not necessary since the open questions contain relevant information mainly for the lecturer In the future, Internet-based evaluation of courses can also be implemented. This would influence the following steps: Elimination of identification of all courses to be evaluated Elimination of printing and disribution of questionnaires Simplification of analysis process since all the questionnaires are automatically converted into data-files. Reports can be generated automatically.