1. Healthcare Workforce Assessment Needs Meetings Summary of Key Points, St. Cloud Meeting Healthcare Alliance Meeting Presentation May 4, 2012 Marlene Mixa H2P Grant Project Manager

2. Healthcare Workforce Assessment Needs Meeting St. Cloud on April 19, 2012 Overview Eleven Area Healthcare Providers Facilitated by HealthForce Minnesota Minnesota Chamber of Commerce Minnesota DEED MnSCU Marlene Mixa May 4, 2012

3. Healthcare Workforce Assessment Needs Meeting St. Cloud on April 19, 2012 Meeting Format Overview of Labor Market Data Workforce Assessment Discussion Survey Marlene Mixa May 4, 2012

4. Healthcare Workforce Assessment Needs Meeting St. Cloud on April 19, 2012 Key Points Supply of Healthcare Graduates Appears to Exceed Demand  Not True for Central Minnesota – High Job Placement Rate Healthcare Worker Skills Lacking Include: Leadership / Ability to Delegate Communication (General + Interviewing Skills & Spelling) Case Management Conflict Resolution Professionalism Ability to Deal with Upset Patients & Families / Uncomfortable Situations Ability to Deal with Dementia, Memory Loss, and/or Older Population Problem – Solving (Have Good Technical Skills But Can’t “Put It Together & Figure Out What to Do Next”) Marlene Mixa May 4, 2012

5. Healthcare Workforce Assessment Needs Meeting St. Cloud on April 19, 2012 Key Points Training Issues for Incumbent Workers Include Cost Time Availability of Quality Training Substitute Workers Recertification & Licensing Renewal Requirements  Request for Test-Outs Marlene Mixa May 4, 2012

6. Healthcare Workforce Assessment Needs Meeting St. Cloud on April 19, 2012 Other General Comments Good Supply of Graduates But Quality Is Not High Enough Great Needs in Healthcare for Care of Aging Population IT Specialists Needed – Struggle to Compete with Wages in Other Industries Workers Leaving Lab to Go into Nursing (Higher Pay) Excess of LPN’s Needed Due to Career Mobility Trend: Sunset of Two-Year / Associate’s Degree RN’s Technology Is Advancing – Older Workers Need Training Poor Attitude & Work Ethic in Younger Workers New Growing Career: Health Support Specialist  Overall, Healthcare Workers Liked Format of In-Person Meeting (Instead of Survey) Marlene Mixa May 4, 2012

7. Healthcare Workforce Assessment Needs Meeting St. Cloud on April 19, 2012 Comments from Other Meetings Areas of Concern (Other Regional Healthcare Meetings)  Telemedicine & E-Visits More Prevalent in Urban Areas Mental Healthcare Needs Are Great & Resources Are Scarce – Growth Area  Cultural Competence Bilingual Skills More of an Issue in Rural Areas In-Service Diversity Training  Technology Skills Need to “Learn How to Learn” Marlene Mixa May 4, 2012

8. Questions?

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