1. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting GaLA Game and Learning Alliance The European Network of Excellence on Serious Games WP 8: Support and services 1 Jannicke Baalsrud Hauge

2. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting Main Feedback review Overall progress fine The work reported appears to be on target and in keeping with the original objectives of the project team. VRE set-up convincing. Lack of evidence on how well it is operating was not yet available. Expected that this will be forthcoming for the next review. Living Labs network on schedule and the existence already of regional nodes is encouraging. Better description of the relative merits of the regional vs. the virtual LLs in the future however as they are not yet convinced of the necessity of both. SNA good 2

3. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting What do we need to do until the review in May? Make sure that the VRE activities are measured Finalise the concept of the regional and virtual SG LL explaining how we expect them to profit from each other Define clear indicators to be measured for each LL with short, medium and long term goals For the VRE and the Virtual Living lab we will use the SNA approach (Come to Yulia’s Workshop on metrics!) The game (Kam presents later) will also be used for the community building. Define a clear strategy in how VRE, LL and the game can be used to achieve the overall target of GaLA 3

4. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting How to get there Embed the game in the VRE SNA is very interesting, but in order to get step further it is necessary to collect data using the infrastructure as well as to establish a taxonomy. Last time, the exchange of emails, blogs/twits were used, but we had no analysis of what they talked about- i.e we cannot say anything about the quality of this collaboration. This has to be changed- use the taxonomy and that people use the portal Potential places to find the data; portal, email list, archive Based on the metrics workshop, WP 8 will look at the data needed for the analysis 4

5. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting Challenge for VRE and LL: Stakeholder involvement 5 source: iDATE

6. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting What data to collect? collaboration between the TC, sigs: common members, exchanged emails, or more on the content, is the number of collaboratively written paper a good indicator…etc Please come up with your contributions and needs! 6

7. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting Potential metrics 7 SNA Impacts Efficiency of knowledge management Number of users, information exchange etc Increased services based on project results Quality in use (comprises different KPI) Efficiency of VRE Evidence of co-created values from research, development and innovation Organization of LL governance, management & operations Reality of usage contexts, where the LL runs its operations User-centricity within the entire service process Full product lifecycle support - capability & maturity LL covers several entities within value-chain(s) Number of games developed cooperative in the living lab Availability of required technology and/or test beds Evidence of expertise gained from the Living Lab operations Level of own commitment to open innovation process Interest and capacity to be active in EU Innovation system IPR principles supporting capability and openness Openness towards new partners & investors Business model for LL sustainability Number of new games collaboratively developed Varity of stakeholders Number of games evaluated Measures to involve users GALA game metrics collaboration between TCs, sigs: common members, exchanged emails, or more on the content Collaboration online?

8. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting Next step During the London meeting: a small meeting discussing and analysing the input from Yulia’s metrics workshop and the WP presentation Inform the consortium about the data needed Look at how to improve the usability of the VRE- we need to use this in order to get the data for the TCs and SIGs Monthly short news letter to everybody for this WP Finalise the SGLL taking the reviewers comments until March, 31 and the req. From ENOLL into account Establish the living labs Plan regularly Skypes between the tasks and within the task 8

9. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting Upcoming milestones and deliverables MONTH 24: D8.9 Community metrics report Month 30: D8.6 LL test report MONTH 46: LL sustainability and impact report Next Milestones; Month 21 MS29 LL Deployment Month 24 MS30 Community Metrics 9

10. London February, 28 European Commission Information Society and Media Annual Meeting Annual Meeting THANK YOU FOR LISTENING 10