1. Performance Dashboard

2. Why Emergency Departments Need EmEx-Dashboard
“You cannot manage what you cannot measure”
Lord Kelvin
Your EDIS is not the issue –
It’s turning all your data into trusted and actionable information.
You collect tons of data in the Emergency Department – But, it takes too much time and resource to create your management reports
Is your data “analytics grade?” – Data capture and utilization issues compromise the analytical value of your EDIS’s data
EDIS vendors do not offer departmental data management and analytic capabilities
Data necessary for comprehensive analytics and benchmarking resides in multiple sources, not just your EDIS

3. EmEx-Dashboard is
A web-based Emergency Department Business Intelligence (BI) solution
Retrospective Performance Dashboards
Retrospective Key Performance Indicator analytics
Browser accessible Software-as-a-Service
Low cost access to SAP’s industry-leading Business Intelligence solution
Domain expertise – People who know your business
Emergency Medicine
Data management
Business Intelligence
Benchmarking against other Emergency Departments

4. EmEx-Dashboard Process

5. EmEx - Dashboard Analytics It’s YOUR Data, But, Better!
Benchmark, Measure and Improve Your ED Operations
Patient Care
Turn
Around
Times
Productivity
Satisfaction
Operations
Monitor clinical and patient safety protocols
Learn what tests are ordered for specific clinical conditions
Identify correlations between tests ordered and patient disposition
Track admitted and discharged patient TATs
Know your decision to admit to orders written TATs
Find out your order and test TATs
Compare Physician and Nurse performance to your targets for TATs, patients per hour, satisfaction scores, RVUs, and more
See what ICD9 Codes are your worst performers
Discover what time of day and day of week have low scores
Get individual Physician and Nurse Patient Satisfaction scores
Know your worst days and times for patient walk-outs
Track your Census and Arrivals (based on the queuing theory)
Compare your key metrics to previous years and other hospitals
Monitor your Core Measures compliance

6. EmEx – Dashboard’s Value Proposition
Functional in 90 – 120 days
No capital required
Saves hospital resources
Minimal dependence on Emergency Department and IS resources to implement and maintain
Easy to use and intuitive – No training required
Integrated view of your Emergency Department’s performance
Compare multiple Emergency Departments

7. EmEx – Dashboard’s ROI Saves time and resources
Every Emergency Department has one or more resources generating monthly reports in Excel
Ad-hoc reporting requests handled through self-service not IS
Preserves hospital investments in legacy systems
Improved ED Revenue Cycle
Compare E&M and billing codes to clinical data to monitor compliance
Improved ED operations and patient satisfaction
Monitor KPI metrics vs. targets and address trends more timely
Implement and benchmark process improvements
Identify and manage poor performance
Provides empirical data required to substantiate
Staffing requirements
Service issues
Bed expansion

8. Implementation Timeline
2 Weeks
3 Weeks
3 Weeks
3 Weeks
4 Weeks
6 Weeks
8 Weeks
Document
ED Patient Flow
Obtain Data from ED Sources
EDIS, Billing, Hours, Patient Satisfaction
Build Data Warehouse
Load And Filter Data
Build and Distribute
Dashboards and Analytics

9. Implementation Services
We will analyze your EDIS data
Registration Errors
Duplicate entries
Patients with a Blank Final Status
Establish and validate time increment limits
We will flow your ED operations
We set up the acquisition of all your ED’s data
We create your ED’s data warehouse
We apply our algorithms to make your ED’s data “analytics grade”
We customize our service to match your ED operations and EDIS utilization
Final Status Identification (LWOBS, AMAs…)
Fast Track Patients
CDU/RDU Patients
Behavioral Health Patients

10. Year 1 Years 2+ Cost Initial Set Up Fee Includes
Initial Set Up Fee (one time cost)
Monthly Subscription Fees
Years 2+
Monthly Subscription Fees
Initial Set Up Fee Includes
Implementation and integration
Review of ED operations, patient flow and EDIS system utilization
Develop understanding of ED operations and analytic requirements
Source data interface and access development
(up to 4 distinct sources per location)
Data extract, transformation and load (ETL) development
Data cleansing and normalization
Monthly Subscription Fee Includes
Anywhere, anytime access to EmEx – Dashboard’s web-based performance dashboard and analytics
Five (5) named user licenses
(per site)
Standard end user support
(9a – 5p EST)
Source data interface and access support

11. EmEx-Dashboard Sample Reports

12. EmEx-Dashboard Sample Reports

13. EmEx-Dashboard Sample Reports

14. EmEx-Dashboard Sample Reports

15. EmEx-Compare, EmEx-Award Benchmarking and Recognition Services
Emergency
Excellence
EmEx-Compare, EmEx-Award
Benchmarking and Recognition Services
See separate slide presentation

16. EmEx-Consult, Transform, Optimize
Emergency
Excellence
EmEx-Consult, Transform, Optimize
Consulting Services
See separate Slide Presentation

17. Patient Callbacks / Discharge Phone Calls
Emergency
Excellence
EmEx-Contact
Patient Callbacks / Discharge Phone Calls
See separate slide presentation

18. info@emergencyexcellence.com www.emergencyexcellence.com
Improving Performance
Recognizing Excellence
EMEX