1. Liam Peyton – Research lpeyton@uottawa.ca A Framework for Instrumentation and Integration of Process Performance Management

2. Objectives enable data collection (via mobile forms, network aware devices/sensors) to monitor business processes Enable reporting (alerts, mobile, portal) to systems, managers and workers so they can react to ensure quality, safety, security, compliance and improve business performance. Applications / Case Studies in healthcare (mostly) and Smart Cities (power management, next generation networks) Process Performance Management Model Architecture Methodology

3. Projects QuickForms Open Source Project https://code.google.com/p/quickforms3/wiki/QF3Introduction AJAX controls, CSS Templating, Web-Based IDE, BI Integration, Rule Engine, Complex Event Processing, RESTful DAO Service Build Applications for case study evaluation in organizations Ottawa Hospital Family Health Team – Resident Practice Profile Local Health Integration Network – Regional Palliative Care Dashboard Community Care Access Center Ontario – port MS InfoPath forms University of Ottawa Pregnancy Coach Application Course Tracker Local Companies Alternative Energy Power Manager (Smart FuseBox) Electric Car – Charging Station Manager

4. Skills Needed Can do attitude, customer-oriented, agile prototype development AJAX, Devices: Javascript, JSON, HTML 5, CSS, Cordova, Raspberry Pi Business Intelligence Complex SQL Queries; Excel, Microsoft or Cognos BI reporting Qualitative / Quantitative Analysis - usability and case studies Quality assurance – test plans and automation Design Patterns, SOA, Virtualization and CEP C, Java or Python, RESTful and SOAP web services, message brokers, server administration, next generation virtualization

5. CASE Study I – Monitor Cardiac Patient Process

6. Application Snapshot

7. Application Meta-Model

8. Case Study II – Mobile App for Family Medicine Residents Provide feedback to medical residents on their clinical experience experience in all the types of patients and diagnoses covered by medical curriculum? Investigate the efficacy of mobile business intelligence (BI) apps Would/could residents/doctors use them effectively? Traditional EMR Does not have data that maps to curriculum Special populations (immigrant, mental health, homeless, first nations), Diagnoses (OHIP code vs Family Health curriculum) Self-Evaluation (more reading?, more cases?) Interoperability: technology, privacy issues, report creation & Delivery Report creation and delivery? ** Develop QuickForms 3Framework to support lightweight Mobile app** Dramatically reduce effort and skill level needed to create / maintain Business Process “double entry” per patient visit limited to 30 second per visit, 10 minutes per day Immediate relevant feedback in reporting Who will build and maintain?

9. RPP Summary View

10. RPP Demographics Form and Related Report

11. Mapping Clinical Experience (Based on Medical Curriculum)

12. App Rule Engines QuickForms 3 – Business Process Monitoring Framework App Rules App Templates Widget Library

13. Result RPP Application Participatory Design – Action Research Ottawa Hospital Family Health Team, 4 Medical Residents Think Aloud Sessions Conceptualize family medicine diagnoses Reporting feedback requirements App complexity and ease of use <30 seconds QuickForms 3 Framework J2EE 3,154 lines, complex, poor UI, form mapping QuickForms 1.0, 4551 lines, Good UI, form mapping QuickForms 3.0, 608 lines, Encapsulated controls, templates, configuration instead of coding