1. INJURY control © Injury Frequency Ratio Management System QEM Incorporated

2. Agenda  Opportunity  Present Approaches  QEM Approach  The Process for Improvement  Key Success Factors  Benefits  Partnership for Success INJURY control ©

3. QEM, Inc. - Who we are… QEM is a Management Consulting Group with Expertise in Diverse functional areas. Several of which are highlighted:  Safety  Transportation  Performance Analysis  ISO  Economic Improvement  Manufacturing  Security  Service QEM is comprised of 100+ senior associates. QEM is comprised of 100+ senior associates. Each with practical experience gained when they were responsible for their area specialty. QEM is unique QEM is unique in that our experienced associates work with the client where the issues are - not from some remote office.

4. The Opportunity…. Source:National Safety Council 3,000 300 30 3 1 Incidents Agency Reportable Injuries Debilitating Fatality Near Misses

5. The Opportunity…. Source:National Safety Council 3,000 300 30 3 1 Incidents Agency Reportable Injuries Debilitating Fatality Not including incidents creates a risk analysis gap that is potentially harmful to employees, the organization, and the community. Near Misses

6. How do organizations lower IFR? Most Safety Programs are...“…REACTIVE”

7. Managing Safety Performance requires a Proactive Approach using... …to provide a Systematic fact-based process that predictably measures and consistently reduces IFR at... Each ü Each location ü Each ü Each department Each ü Each year

8. Why Injury Frequency Report “Lag” Metric Lost time injuries only Not work activity specific Not predictive Ineffective improvement tool Unique Approach INcontrol  Unique Approach  Live Data Statistics  Injuries and Incidents  Tracked by natural groups  Highlights “key individuals”  Effective Management Tool INJURY control © ?

9. You Decide…… Which of these employees have injury records that…...are unacceptable? …have the highest probability of injury in the near future? …require immediate intervention? Source: Extracted from actual client data.

10. Answer…... All of them…..

11. Why All of Them?  Not all in the same working group  Service time varies  Work history of their respective group varies

12. INJURY control © IIFR© Uses statistical data to formulate an IIFR I ndividual I njury F requency R ate IIFR© for each employee IFRMS© Process

13. How Does it Work? Lower Control Limit Upper Control Limit Out of Statistical Control Employee E with 144 service months and 4 career injuries, IIFR© = 18.74 Employee I with 267 service months and 4 career injuries, IIFR© = 12.03 Employee E Employee I Individual Injury Frequency Rate (IIFR©) In Control INJURY control © IFRMS© Process

14. INJURY control © Process Client Provides EE Indentifier # (No Name) Occupation/Craft Code Service (Mo./Year) Injury/Incident Record QEM, Inc. processes data via INcontrol © IIFR © Individual Injury Frequency Record Process Risk Evaluation Activity Specific INcontrol © generates client data analysis reports People IIFR © Analysis of High Probability Employees for Immediate Intervention Process Statistically Arrays process data to analyze process control Client Receives IFRMS© Process

15. INJURY People Focus High Risk Employee 4 IIFR© Simulation 4 EAP Presentation 4 Employee discussion/debrief 4 Professional Assessment 4 Recommendations to Management Process Focus High Risk Work Function 4 Work Function Specific 4 Statistically Accurate 4 Problem Solving Tool 4 Professional Assessment 4 Recommendations to Management control ©

16. INJURY Key Success Factors  Data Integrity  Natural Work Groups  Simplifying Statistics  Both / And Vs. Either / Or  Third Party Application Session control ©

17. INJURY Benefits  Significant Reduction in Injuries/Incidents  Major Costs Reduction for your Department and Organization  Better Resource Allocation for Safety Improvements  Objective Measurements for Better Decision Making  Provides Opportunity to Create Reality Based IFR Goal-Setting at All Levels control ©

18. INJURY Partnership for Success Company Key Responsibilities QEM  INcontrol © Analysis  Employee Application Sessions  Strategy for Continuous Improvement Client  Review INcontrol © and Commit to Action  Encourage Employee Participation  Continuous Follow-up on Improvement Strategy control ©

19. Next Step  Let QEM, Incorporated Assist You  in Integrating….   to Enhance Your Safety Program, today. INJURY control ©

20. INJURY © Employees >UCL One Day INControl © Application Session –Overview by Senior Manager –Employee Discussion –INcontrol –INcontrol © IFR Explanation –Safety Awareness –EAP Presentation –Group Debriefing Session Summary and Recommendations to Management control