1. Mobile apps for NATO-oriented language learning: A beginning
By Peggy Garza
and
Greta Keremidchieva

2. Introduction PfP Consortium’s Advanced Distributed Learning (ADL) WG
Projects for NATO-oriented language learning
E-learning
English Skills for Staff Officers (ESSO)
English Language Training Enhancement Course (ELTEC)
M-learning
MoLe
Mobler cards

3. Needs Analysis for English Language Training Enhancement Course (ELTEC)
Purpose
To identify the critical language tasks and language shortfalls of NATO staff officers
Participants
NATO School, ACT, Bulgarian staff officers
Methodology
Questionnaires and interviews
Findings
Listening, speaking, writing most critical skills
NATO abbreviations and acronyms
NATO jargon spoken by native and non-native speakers

4. Communication Task/ Language Analysis NATO Staff Officer Work
Language Skills
STANAG 6001
Level
Functions
Acronyms/ Abbreviations
Time Constraints
Additional Factors
Professional
communication
Reading
Writing
Levels 2, 2+
Respond to inquiries
Request assistance
Organize meetings
Communicate information and updates to a group
Assign work tasks
V/R, SA,ASAP, LTC, CPT, CAN F, OPLAN, IAW,AAP-6,
JP ,
COL HUN A,
Bi-SC D 75-7, JCAS MOA, OR 5
Self-paced
NATO formats and protocols
Errors in spelling, grammar, and punctuation are visible
Professional telephone communication
Listening
Speaking
Request information or assistance
Follow up on tasks, request status report
Communicate specific information or give instructions
SHAPE, PfP, SOP,
HQ SACT, JFTC, NRF, KFOR,
MC, MP, ADL, NATO PE or CE, ISAF, SACEUR
Time-sensitive
NS and NNS (variety of accents)
Non-face to face communication
Participation in meetings
Levels 2, 2+, 3
Understand briefings, situations reports, etc
Present arguments in support of decisions
Make comments/ask questions
WG, AAR, COA, SITREP, CONOPS, ROE, IED, HUMINT,FOB,UXO, DACOS
OPR, PTC

5. Recent NATO Research
“Cultural barriers for the adaptability of the military in multinational operations”
Conducted by CAPT (N) Prof Yanakiev, Rakovski National Defense Academy, Bulgaria
Communication and cultural difficulties lead to isolation and a perception by native speakers that partners are not mission-ready
Specifics:
Insufficient knowledge of specialized English, abbreviations and acronyms (referred to as the third NATO language)
Native speakers do not adjust their language to the multinational environment
Differences in the national military cultures and military decision-making processes
Differences in leadership styles: direct (task-oriented) vs. indirect (social, consensus-building) approaches

6. Needs Analysis for Medical Terminology for Multinational Missions
Purpose
To determine if there is a need for non-specialists to know medical terminology when dealing with medical emergencies
To investigate the feasibility of using a mobile device to provide linguistic assistance in the field
Methodology
Focus groups with military personnel who had deployed
Questionnaires and interviews
Findings
Mobile devices would be very helpful, especially in describing injuries/medical conditions in English
Medical emergencies are stressful, language fails under stress
Pre-deployment training does not cover medical terminology

7. More About the Projects
E-learning
M-learning

8. An Online Course for Enhancing Interoperability in NATO Staff Work
ENGLISH LANGUAGE TRAINING ENHANCEMENT COURSE

9. Enhance communication skills for professional activities
E-learning
ELTEC Rationale E L T C
Enhance communication skills for professional activities
Build competence and confidence to participate in meetings
Provide learning content based on authentic communication situations
Incorporate authentic activities and learning by doing

10. ELTEC Course Structure
Module 1
Oral Communication
(phone calls) 2
Written Communication
(memo, notes, ) 3
Participation in Meetings 4
Military Briefings

11. Course Design ConsiderationsL T C
NATO STANAG 6001 language proficiency scale
Authentic NATO materials
Activities and feedback
Self-paced activities and immediate feedback

12. ELTEC Usability Data
PfP Learning Management System (LMS): = 1102 users
ELTEC is available at the NATO School LMS, at the BiH Peace Support Operations Training Center (PSOTC), and PfP wide
NATO, JADL LMS: 818 users
Total: 1920 users
Available at: pfp.ethz.ch

13. Research Findings on M-Learning
M- learning is perceived as flexible, personalized, and engaging.
It is multimedia-based, interactive, granular, ubiquitous, and may be context-specific.
M-learning is appropriate for informal, self-organized learning, both individual and collaborative.
It could be combined with other forms of learning and training.
Other types of assistance may be delivered by mobile devices, such as on-line access to dictionaries and services, performance support in filling in the forms, multimedia information transfer.

15. MObile LEarning (MoLe) Research Project on Medical Terminology Assistance for Multinational Partners in Coalition Operations

16. MEDEVAC
Scenarios with pictures
Bites chemicals etc
First Aid

17. ADL WG Project: Mobler Cards
Developed by Swiss ISN
Piloting Mobler cards for use with ADL courses
Introduction to NATO
Building Defence Institutions
Research Question: Can Mobler cards be used effectively for NATO-oriented language learning?

18. Mobler Cards Features Always within reach, always ready to use
Task-centered design
Can immediately use existing question pools
Support thinking, not guessing
Allow progress not quick wins
Designed to work with any LMS as long as it supports question pools

19. Mobler Cards Features Multilingual Free and open source
Continuity of learning
Question types:
Multiple choice (single answer)
Multiple choice (multiple answer)
Ordering questions (vertical)
Numeric question