1. Transportation Officer’s Responsibilities Bill Bardwell, Traffic Manager, Department of Veterans Affairs Bill.bardwell@va.gov (202) 461-5511

2. People, Training, Equipment, Communications, Funding Hire the right people. Conduct frequent training. Provide appropriate equipment & supplies. Maintain effective communications. Provide adequate funding. Cater to your customers.

3. Modes of Transportation Mode Product Options SpeedAccessibilityCostCapacity Intermodal Capability % of US Product Movement TruckV BroadModerateHighModerateLowV High28% RailroadBroadSlowModerateLowModerateV High41% AirNarrowFastLowV HighV LowModerate<1% WaterBroadV SlowModerateV LowV High 13% PipelineV NarrowV SlowLow V HighV Low17%

4. Are you Customer Centric? Where is your focus? Who are your customers? Where are they located? What types of shipments are inbound and outbound? What are their service requirements?

5. Scope of Expertise 1 Small Package Shipping You have been asked – Which to use: USPS or small package carrier? – What would be the optimum package size? – What is the tipping point from small package to freight? – What will be the annual transportation cost? – develop a policy for the use of USPS and small package carriers. Do you have the necessary information and analytical skills to make sound decisions, define issues and communicate solutions or recommendations?

6. Scope of Expertise 2 Freight and Household Goods You have been asked to – develop a policy for the use of motor, air, and ocean carriers and freight forwarders. – develop a comprehensive claims processing procedure. – manage all shipping rates, charges, documentation. – manage customer issues and concerns and evaluate a program. Do you have the necessary information and analytical skills to perform these tasks?

7. Scope of Expertise 3 Freight and Household Goods You have been asked to – determine if a contract for transportation services or the use of a rate tender is appropriate. – evaluate pricing schedules in a tariff. – review current transportation policies & regulations. – maintain a pre-payment audit program. – manage the carrier qualifications documentation. – assure proper payments are made and are timely. Do you have the necessary information and organization skills to perform these tasks?

8. Types of VA Shipments Small packages Hazardous materials Biological Hazards Construction Equipment Medical Equipment Office & Laboratory Moves Records to Archives Motor Vehicles Furniture Construction Materials Grave Markers Conference Displays Satellite Comm Units Motor Homes House Boats Medical Supplies Medications & Pharm Laundry Equipment Cryogenic Freezers

9. Questions – Comments Thank you