1. 4-8 1. Computers can number pages when you insert the correct code. 2. Any changes in the terms must be approved during the 30 days that start 60 days before the agreement expires. 3. Here’s the report you asked for on the claims paid in 1996.

2. 4-9 1. Needra Smith prepared the marketing plan. 2. The computer automatically updates inventory records and invoices when one of our customers places an order. 3. When you finish the Web page, send it to all managers for final approval.

3. 4-10 1. Color makes documents more memorable. 2. Customers who pay by credit card will receive a 1% rebate on all purchases. 3. When you evaluate media busy, consider the demographics of the group seeing the ad.

4. 4-11 1. (a) We need to decide whether to ask to hire additional workers. (b) A new computer would allow us to produce form letters quickly, calculate return on investments for proposed repairs, and check databases to make sure the claims are paid only once. (c) Many subjects interest me.

5. 4-12 1. Training programs Allow employees to build skills needed for current and future positions. Provide a break from routine work. Serve as a “fringe benefit” to help attract and retain good employees.

6. 4-12 continued 2. Newsletters enhance credibility, are read by four times as many people, and allow soft-sell introduction to prospective customers.

7. 4-12 continued 3. When you leave a voice mail message, Summarize your main point in a sentence or two. Give your name and phone number slowly and distinctly. Give enough information so that the recipient can act on the message. Tell when you’ll be available to receive the recipient’s return call.

8. 4-13 1. You can purchase mutual funds from banks, brokers, financial planners, or from the fund itself. 2. You will receive a copy of the new policy within 60 days after the labor agreement is signed. 3. You can participate in an assortment of activities and student groups, and attend lectures and sports events on campus.

9. If you have small children at home, come visit us at Budget Interior Design! You’ll benefit from the many safety features, such as: rounded table edges and a variety of non-breakable decorative items. You can choose from a wide variety of colors all at an affordable price. All products come with a lifetime guarantee. Give us a call at your convenience at 1-800- UBUDGET.

10. Inexpensive do it yourself decorations are a way for you to save money for the service you have requested, you can receive assistance for a small fee. Directions can also be sent by request for your convenience. The directions are thorough in providing you with the simple steps to meeting your decorating needs.

11. If you are a college student, with a low budget, come down to R.R. and C. Furniture Factor. As soon as you walk through the door you will notice the expensive look of our furniture but will be amazed at our low price. Our furniture is sturdy and light while still easy to disassemble, which makes our furniture great for college student living.

12. If you want to design your new home, but are on a limited budget, call Modern Design. For 2000 you will enjoy the benefit of our talented young designers to modernize your home. You will receive excellent treatment for the lowest prices. Our designers will help you make your new house a home.