1. © Amor Group 2009 MCIS Support Service MCIS SUG Meeting, 06 October 2009 Ross McCarron – Programme Manager Laura Verrecchia – Service Delivery Manager

2. © Amor Group 2009 Agenda Incident summary Progress since last SUG Forward release schedule Service feedback…

3. © Amor Group 2009 Incident Summary 58 new Incidents raised since last SUG 4 RDA raised incidents resolved outwith Service Levels Summary of incidents types relate to: –Aggregate claim XML submission issues –General queries in relation to usage of MCIS and Cognos –Data manipulation to claims and re-profiling project dates

4. © Amor Group 2009 Progress Since Last SUG Release v2.3.4 (Irregularity and Clawback Enhancements) MI Deployments Further Payment Interface Testing (EEDA) R3 Declarations development underway

5. © Amor Group 2009 Forward Release Schedule ReleaseDateEnhancementsAdditional Progress v3.0 (R3 It. 1) 30 Oct 2009Declaration creation and management. Model office planned for 21 Oct. Declarations reports developed as an MI release. Assessment on extension of NWDA Web Services solution to support AWM and other RDAs. SAP Payments Integration Requirements being progressed. v3.1 (R3 It. 2) 23 Nov 2009AA 16 Visits amendment to support additional fields. Support for payment advances and certificates of expenditure. SAP Payments Integration development underway. Financial Engineering Instruments requirements being progressed. v3.3 (R3 It. 3) 18 Dec 2009Irregularity NIFF/SFIR rule changes. Amendment to Core Irregularity and Visits submission (decoupling from Agg. Claim). SAP Payments interface completed. SFC2007 interface development being progressed.

6. © Amor Group 2009 Additional Requirements Additional requirements identified but yet to be prioritised –Revision to claim expenditure to support public and private funding –Revision to support Major projects (core user upload and amendment of N+2 target/profile) –Revision to support CA 5% checks –Maintenance of programme details

7. © Amor Group 2009 Service Feedback…