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Presentation on theme: "Operations Management https://store.theartofservice.com/The Operations Management Toolkit.html."— Presentation transcript:

1 Operations Management https://store.theartofservice.com/The Operations Management Toolkit.html

2 Manufacturing operations management 1 Manufacturing operations management (MOM) is a methodology for viewing an end-to-end manufacturing process with a view to optimizing efficiency. https://store.theartofservice.com/The Operations Management Toolkit.html

3 Manufacturing operations management 1 HMI software is a form of manufacturing operations management (MOM) software that enables operators to manage industrial and process control machinery using a computer-based interface. https://store.theartofservice.com/The Operations Management Toolkit.html

4 Information Technology Infrastructure Library - ICT operations management 1 ICT operations management provides the day-to- day technical supervision of the ICT infrastructure https://store.theartofservice.com/The Operations Management Toolkit.html

5 Quality (business) - Operations management 1 The dimensions of quality refer to the attributes that quality achieves in operations management: https://store.theartofservice.com/The Operations Management Toolkit.html

6 Operations management 1 The relationship of operations management to senior management in commercial contexts can be compared to the relationship of line officers to highest- level senior officers in military science https://store.theartofservice.com/The Operations Management Toolkit.html

7 Operations management 1 Retrieved on October 26, 2009 from [http://nces.ed.gov/pubs2002/cip2000/occupa tionallookup6d.ASP?CIP=52.0205 CIP 2000 - CIP Lookup to Occupational Crosswalks][http://atmae.org/index.php?optio n=com_contentview=articleid=227Itemid=48 ATMAE Membership Venn Diagram] Management, including operations management, is like engineering in that it blends art with applied science https://store.theartofservice.com/The Operations Management Toolkit.html

8 Operations management - Metrics: efficiency and effectiveness 1 'Operations strategy' concerns policies and plans of use of the firm productive resources with the aim of supporting long term competitive strategy. Metrics in operations management can be broadly classified into efficiency metrics and effectiveness metrics. Effectiveness metrics involve: https://store.theartofservice.com/The Operations Management Toolkit.html

9 Operations management - Metrics: efficiency and effectiveness 1 This view can be seen as a unifying approach between operations management and marketing (see Market segment|segmentation and positioning (marketing)|positioning). https://store.theartofservice.com/The Operations Management Toolkit.html

10 Operations management - Modeling 1 There are also fields of mathematical theory which have found applications in the field of operations management such as 'operations research', mainly mathematical optimization problems and queue theory https://store.theartofservice.com/The Operations Management Toolkit.html

11 Operations management - Modeling 1 Operations management textbooks usually cover 'demand forecasting', even though it is not strictly speaking an operations problem, because demand is related to some production systems variables https://store.theartofservice.com/The Operations Management Toolkit.html

12 Operations management - Organizations 1 The following organizations support and promote operations management: https://store.theartofservice.com/The Operations Management Toolkit.html

13 Operations management - Organizations 1 * APICS The Association for Operations Management|Association for Operations Management (APICS) which supports the Production and Inventory Management Journal https://store.theartofservice.com/The Operations Management Toolkit.html

14 Operations management - Organizations 1 * European Operations Management Association (EurOMA) which supports the International Journal of Operations Production Management https://store.theartofservice.com/The Operations Management Toolkit.html

15 Operations management - Organizations 1 * Production and Operations Management Society (POMS) which supports the journal: Production and Operations Management https://store.theartofservice.com/The Operations Management Toolkit.html

16 Operations management - Organizations 1 * The Manufacturing and Service Operations Management Society (MSOM) which supports the journal: Manufacturing Service Operations Management https://store.theartofservice.com/The Operations Management Toolkit.html

17 Operations management - Organizations 1 * Institute of Operations Management (UK) https://store.theartofservice.com/The Operations Management Toolkit.html

18 Operations management - Journals 1 The following high- rankedhttp://vhbonline.org/uploads/media/ Ranking_Gesamt_2.1.pdf academic journals are concerned with Operations Management issues: https://store.theartofservice.com/The Operations Management Toolkit.html

19 Operations management - Journals 1 * Manufacturing Service Operations Management https://store.theartofservice.com/The Operations Management Toolkit.html

20 Operations management - Journals 1 * Journal of Operations Management https://store.theartofservice.com/The Operations Management Toolkit.html

21 Institute of Operations Management 1 The 'Institute of Operations Management' or 'IOM' is a non-profit organizations|non- profit, professional body aiming to promote excellence in operations management. Operations management deals with the design and management of: products, processes, services, supply chains. https://store.theartofservice.com/The Operations Management Toolkit.html

22 Institute of Operations Management - History 1 The Institute of Operations Management is now a discrete membership body within the Chartered Institute of Logistics and Transport.[http://www.processingtalk.com/ne ws/edt/edt185.html Processing Talk] Its origins date back to 1963 when it was called the British Production and Inventory Control Society (BPICS) which was established as a chapter of the US based American Production and Inventory Control Society (APICS) https://store.theartofservice.com/The Operations Management Toolkit.html

23 Institute of Operations Management - History 1 The society changed its name in 1996 to the Institute of Operations Management as it aimed to better reflect the wider interests of its members regarding all matters to do with operations. https://store.theartofservice.com/The Operations Management Toolkit.html

24 Institute of Operations Management - Publications 1 The Institute has two principle publications. These are 'Operations Management' published 10 times per year containing articles written by its membership and InfOrM which is an electronic publication containing editorial and links to resources both on the Institute web site and elsewhere. https://store.theartofservice.com/The Operations Management Toolkit.html

25 Institute of Operations Management - Educational opportunities and certification 1 The Institute is recognised by the British Qualifications and Curriculum Authority [http://www.qca.org.uk/] (QCA)and is listed on the national database of accredited qualifications.[http://www.accreditedqualificati ons.org.uk/QualificationSearchResults.aspx? Type=BasicQlnKeywords=iomPage=1PageSi ze=10 National Database of Accredited Qualifications] They currently offer a level 3 certificate and level 5 diploma in operations management. https://store.theartofservice.com/The Operations Management Toolkit.html

26 Institute of Operations Management - Educational opportunities and certification 1 In addition to formal qualifications, the Institute also supports a programme of short courses and sponsored events to share knowledge and expertise in operations management. https://store.theartofservice.com/The Operations Management Toolkit.html

27 APICS The Association for Operations Management 1 APICS defines operations management as the field of study that focuses on the effective planning, scheduling, use and control of a manufacturing or service organization through the study of concepts from design engineering, industrial engineering, management information systems, quality management, production management, inventory management, accounting, and other functions as they affect the organization.APICS Dictionary, 11th edition https://store.theartofservice.com/The Operations Management Toolkit.html

28 APICS The Association for Operations Management 1 Also in 2008, APICS published the APICS Operations Management Body of Knowledge (OMBOK) Framework. The APICS OMBOK Framework defines the scope of the profession and provides a dynamic resource for operations management professionals. Other publications APICS produces for the operations and supply chain management profession are APICS magazine, the Production and Inventory Management Journal, and the APICS Dictionary.[ http://apics.org APICS-Website] https://store.theartofservice.com/The Operations Management Toolkit.html

29 APICS The Association for Operations Management 1 * The [ http://www.iomnet.org.u k/ Institute of Operations Management] https://store.theartofservice.com/The Operations Management Toolkit.html

30 European Operations Management Association 1 Together with its American- and Japan-based counterparts, the [http://www.poms.org Production and Operations Management Society] (POMS) and [http://e- jomsa.jp/annaieng.html Japanese Operations Management and Strategy Association] (JOMSA), EurOMA is working towards extending the arena of Operations management|Operations Management throughout the world by bringing the professionals in the field closer together. https://store.theartofservice.com/The Operations Management Toolkit.html

31 European Operations Management Association 1 Furthermore, EurOMA aims to support education in Operations Management by promoting a wide range of academic activities designed to advance the teaching and learning of Operations Management, including workshops, seminars, summer schools and forums. https://store.theartofservice.com/The Operations Management Toolkit.html

32 European Operations Management Association - Origins 1 The Association was originally formed as a UK-based group (OMA) in 1984, and rapidly grew into Europe's leading professional association for Operations Management. The expanding European dimension led to the forming of the European Operations Management Association (EurOMA) in October 1993. EurOMA is a professional non-profit association, and currently administered by EIASM, the [http://www.eiasm.org European Institute for Advanced Studies in Management]. https://store.theartofservice.com/The Operations Management Toolkit.html

33 European Operations Management Association - Activities 1 *'Annual conference:' EurOMA hosts an annual conference that brings together Operations Management scholars from across the world. It also participates in joint events with its US partner organisation, the [http://www.poms.org Production and Operations Management Society] (POMS). https://store.theartofservice.com/The Operations Management Toolkit.html

34 European Operations Management Association - Activities 1 *'Publications:' The official journal of EurOMA is the International Journal of Operations Production Management (IJOPM), which provides a communication medium for all those working in the operations management field, whether they work in academic institutions, in industry or in consultancy. The content of the journal focuses on topics which have a substantial management (as opposed to technical) content. https://store.theartofservice.com/The Operations Management Toolkit.html

35 European Operations Management Association - Activities 1 *'Education:' EurOMA hosts many educational and training programs, including the EurOMA Summer School, the Annual Doctoral Workshop, and the Service Operations Management forum. https://store.theartofservice.com/The Operations Management Toolkit.html

36 Production and Operations Management 1 'Production and Operations Management' is a peer-reviewed academic journal covering research on all topics in product and process design, operations, and supply chain management. https://store.theartofservice.com/The Operations Management Toolkit.html

37 Production and Operations Management 1 Production and Operations Management is published by Wiley-Blackwell on behalf of the Production and Operations Management Society https://store.theartofservice.com/The Operations Management Toolkit.html

38 Marketing Operations Management 1 'Marketing Operations Management' (MOM) is a version of end to end marketing optimization, from planning and budgeting, through marketing content management, to global marketing execution and analysis. https://store.theartofservice.com/The Operations Management Toolkit.html

39 Marketing Operations Management 1 This forms the technology backbone to the essential alignment of people, process and technology that is critical to an effective Marketing Operations Management strategy. https://store.theartofservice.com/The Operations Management Toolkit.html

40 Marketing Operations Management - Marketing Operations Management (MOM) Marketing Resource Management (MRM) 1 Marketing Operations Management (MOM) is the conceptual framework that defines all processes supporting marketing strategy and tactics https://store.theartofservice.com/The Operations Management Toolkit.html

41 For More Information, Visit: https://store.theartofservice.com/Th e Operations Management Toolkit.html https://store.theartofservice.com/Th e Operations Management Toolkit.html The Art of Service https://store.theartofservice.com


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