1. GLobalization and Localization in CALL Hanoi University, November 2-4, 2007 CALL Implementation at HANU and Beyond: Successes and Future Challenges Nguyen Xuan Vang President, Hanoi University

2. Main points Brief introduction of HANU CALL Implementation Successes and challenges Q & A

3. Introduction 1959: Hanoi Foreign Language School 1967: Hanoi Foreign Language College 1998: Hanoi University of Foreign Studies 2006: Hanoi University

4. Introduction Language courses: 11 Undergraduate/graduate English, Russian, French, German, Chinese, Japanese, Korean, Italian, Spanish, Portuguese, Vietnamese. Non-degree language courses: 9

5. Introduction Non-language courses: English based Business Administration, Tourism, Finance and Banking, Accounting, International Studies, Computer Science (and more later)

6. Introduction Research on foreign language teaching, foreign studies, social sciences... Tailor-made training, services and research upon request

7. CALL Implementation CALL – computer assisted language learning 1990: First computer at HANU (only 3 sets) 1998: first multimedia lab (30 work stations and 1 computer lab (30 ws)

8. CALL Implementation Before 1998 1998 - 2003: 2003-2006 2007

9. CALL Implementation 1998 - 2003 Application of English Discoveries (Stand alone) and commercial CD Rom programs. Limited targets: Some English classes of the English department and some tailor-made courses

10. CALL Implementation 1998 - 2003 Teacher resistance to high tech, only some interested Dial-up internet connection Virtually no CALL

11. CALL Implementation 2003 - 2005 New computer labs installed with WB Grant ADSL and Fibre optic leased lines Increased internet bandwidth More available resources, PPT, DP Dyned (for English) and Moodle (2006)

12. CALL Implementation 2006 2006: Complete campus lan set up and all internet connected. 1 server farm (10 servers) with over 500 work stations EDO (English Discoveries On Line) and ED2.12

13. CALL Implementation 2006 Moodle: localized and used in some faculties and Distance education center. More teachers use PPT and other application software. Staff and students at HANU and outside HANU.

14. CALL Implementation 2007 More computer labs installed student learning Moodle: Used by all faculties. New EDO adopted to include First Discoveries (beginner level) Completion localization of Virtual Class software

15. CALL Implementation 2007 Participate in VINAREN – super inter-university network: 45 MB bandwidth. Develop shareware with other universities EDO to cover other institutions

16. CALL Implementation 2007 More training for staff on blended learning benefits Continued development of course content for Virtual Class Participate in Mega English project for Vietnam, of which CALL is to be adopted

17. CALL Implementation Lessons learned Staff awareness of CALL benefits Staff training Support and determination of management on CALL Investment on Infrastructure Content/Resources

18. CALL Implementation Future Challenges Qualified and dedicated staff vs. brain drain Remain updated with new knowledge and technology Capital investment on infrastructure

19. Q & A

20. Thank you and success with the conference