1. AGE OF OPPORTUNITY What does an ageing society mean for your organisation? James Cochrane Age UK Norfolk September 2014

2. INTRODUCTION England’s population is seeing huge demographic shifts The population is growing - by over 7 million people to 60 million by 2033 And ageing - 23% of the population will be over 65 by 2033 Growth of the ‘oldest old’ Increase in State Pension Age (SPA) Reducing birth rates A smaller number of working people A very different generation as the ‘baby boomers’ retire AGE OF OPPORTUNITY3

3. OUR CHANGING POPULATION A more diverse older population - the proportion of older people who come from a minority or ethnic background will more than double by 2033 AGE OF OPPORTUNITY4

4. AGE OF OPPORTUNITY WHAT COULD THIS MEAN FOR YOUR ORG? Living through a period of extraordinary change Increased or changed demands for your service More demanding service users Less availability of volunteers for your organisation An ageing workforce Many over 65 are healthy and independent A need to find new and different sources of funding Fast moving digital revolution AGE OF OPPORTUNITY5

5. 1. SERVICE DELIVERY AGE OF OPPORTUNITY6

6. SERVICE DELIVERY The sector is working in a very changing environment Grants have decreased & contracts have increased over the last decade An increasing population of older people could increase demands for health & social care services 57% of the voluntary sector workforce is now employed in health & social care AGE OF OPPORTUNITY Grants Contracts

7. SERVICE DELIVERY – LOOKING 20 YEARS AHEAD State has shrunk - local & national government is redefined Voluntary sector now takes a lead in reaching the vulnerable and preventing disease Small charities are small and nimble - larger charities make use of economies of scale Increase in visibility and transparency Demand for services has risen Most service delivery now on line and users tech-savvy Technology allows more people to volunteer & in new ways AGE OF OPPORTUNITY8 Scenario 1

8. SERVICE DELIVERY – LOOKING 20 YEARS AHEAD As state rolled back, private sector rolled in Large gaps in provision by corporate state Competition is intense – leading to loss of transparency League tables of charity delivery standards Beneficiaries are much more proactive & want services that are different & delivered in different ways to what has been done ‘Oldest old’ and poor digitally excluded and increasing excluded from services ‘Charity’ model seen as old & outdated Sector struggling to find a role AGE OF OPPORTUNITY9 Scenario 2

9. SERVICE DELIVERY What does your organisation need to do now to mitigate/benefit from these scenarios? Should your organisation move the bulk of its services on line? How can your organisation share data in a collaborative manner? How do you best encourage collaboration? Can you show the impact of your activities/services? Are you giving value for money? AGE OF OPPORTUNITY10 Discussion Points

10. 2. VOLUNTEERING AGE OF OPPORTUNITY11

11. VOLUNTEERING AGE OF OPPORTUNITY12 12.6 million people in England volunteer at least monthly. The value of volunteers to the sector is around £23 billion Older people are some of the most regular volunteers Wealthier groups tend to volunteer more The increase in the State Pension Age could reduce the number of younger pensioners available to volunteer There are increasing moves towards portfolio careers & semi-retirement

12. VOLUNTEERING - LOOKING 20 YEARS AHEAD AGE OF OPPORTUNITY13 Volunteering rates remain high Professionalisation of volunteering Benefits to well-being & health of volunteering Use of skilled volunteering by corporates Increasing age of trustees Line between donor & beneficiary has become blurred Scenario 1

13. VOLUNTEERING – LOOKING 20 YEARS AHEAD AGE OF OPPORTUNITY14 Lack of interest in doing simple, routine volunteering tasks Rise in retirement age leads to lack of available older volunteers Difficulties in recruiting younger volunteers Skills and expertise not transferred between generations Continued shortage of trustees, failure of governance in some organisations Blurring of boundaries between personal and professional lives Scenario 2

14. VOLUNTEERING AGE OF OPPORTUNITY15 Discussion Prompts Would could you organisation do to benefit from/mitigate these scenarios? How can your organisation make volunteering more attractive? How can your organisation attract the ‘oldest old’ through to young people to volunteer? How can the sector manage the blurring of user, donor and volunteer in the future?

15. 3. STAFFING THE SECTOR AGE OF OPPORTUNITY16

16. STAFFING THE SECTOR Most of the sector employees are women 40% work part time Nearly 16% of pensioners now work AGE OF OPPORTUNITY17 Employees in registered charities

17. STAFFING THE SECTOR – LOOKING 20 YEARS AHEAD Large supply of older female workers Sector is now the destination of choice for older workers Provision of training for older workers Life, work, caring balance in the sector Growth and support of younger workers via mentoring Teach Last merges with Teach First Effective age management in voluntary sector workplaces AGE OF OPPORTUNITY18 Scenario 1

18. STAFFING THE SECTOR – LOOKING 20 YEARS AHEAD Pension age increased to 70 Chronic shortage of volunteers Charities failed to respond to flexible needs of older workers Loss of skills and experience to the sector & skills shortages Polarisation between generations as they compete for jobs Continued trend of underemployment AGE OF OPPORTUNITY19 Scenario 2

19. STAFFING THE SECTOR How can your organisation benefit from/mitigate these scenarios? How can your organisation best support, train and develop older workers? How can your organisation support cross-generational working and skills transfer? Do you have the flexibility to support and motivate part-time workers? AGE OF OPPORTUNITY20 Discussion Prompts

20. 4. FUNDING AGE OF OPPORTUNITY21

21. There has been an increase in contracts & decrease in grants over the last decade Sector income was nearly £40 billion in 2011 22% comes from individuals - £8.4 billion Half of all donations are from the over 60s £1.7 billion comes from legacies Only 16% of wills include a legacy to charity FUNDING AGE OF OPPORTUNITY22

22. Older people, especially women, continue to give more proportionately Those over 65 now one of the wealthiest groups in society Gift aid simplified Massive transfer of wealth between generations and growth of billionaires Increase in legacies Development of young donors Growth of payroll giving Corporate giving grows FUNDING – LOOKING 20 YEARS AHEAD AGE OF OPPORTUNITY23 Scenario 1

23. Austerity continued for much longer Voluntary donations have shrunk – many are asset-rich, cash poor Older people have supported family first, rather than giving Closure of National Lottery Mergers and take overs Corporates give time rather than money Changing definition of ‘charity’ & public distrust FUNDING – LOOKING 20 YEARS AHEAD AGE OF OPPORTUNITY24 Scenario 2

24. What can your organisation do to benefit from/mitigate these scenarios? How can your organisation secure on-going support? What can you do to increase legacy income? How can your organisation demonstrate value for money and impact? FUNDING AGE OF OPPORTUNITY25 Discussion Prompt

25. ‘Retirement offers the over 50ies the chance to rev up rather than slow down, to start a new business or career, to invest and seek adventure --- all with confidence, experience and attitude’ Tom Saviger The Future Laboratory April 2014AGE OF OPPORTUNITY26

26. The Age of Opportunity Are you ready ? April 2014AGE OF OPPORTUNITY27