1. ADA Taxicab Airport Survey AGTA Atlanta 2008 Conference Legal, Social, and Political Compliance Issues In the Provision of Airport Ground Transportation April 7, 2008 UM-SL Center for Transportation Studies By Regis Perrot under the direction of Director, Ray A. Mundy, Ph.D.

2. Purpose of the survey Assess the level of demand for wheelchair accessible taxicabs Methodology: Contact North-America’s top 50 airports by deplanements and ask how many trips requiring accessible service are being made compared to the normal taxi trips

3. Sample of the questionnaire

4. List of airports that have replied to the survey McCarran intl Las Vegas Ronald Reagan Washington National Denver Intl airport Pierre-Elliot- Trudeau Airport Montreal P Trudeau Bush Intercontinental Mitchell International Airport Salt Lake City Intl Albany Intl Airport Austin Intl Airport Detroit Metro Airport Toronto Pearson intl Airport Mineta San Jose International Airport Asheville Regional Airport San Diego intl Airport LA/Ontario International Airport Miami intl Airport Little Rock National Airport Minneapolis St-Paul intl John Wayne Airport Orange County Philadelphia International Airport Memphis intl Airport Honolulu intl Airport Houston Hobby Los Angeles Intl Edmonton intl airport Albuquerque International Sun port Southwest Florida International Airport Indianapolis International Airport Columbus Regional Airport Authority Tampa International Airport Louis Armstrong New Orleans Airport Charleston intl airport Winnipeg Airport Authority Ted Stevens Anchorage Intl Airport Fort Lauderdale/H ollywood International San Antonio Airport System Orlando International Airport Chicago Midway International Richmond Capitol Airport Norfolk Intl Airport Jackson Evers Intl Airport

5. Analysis So far 41 surveys were collected Due to the lack of answers from the top 50 airports, the list was extended to the top 100 airports

6. Analysis 27 out of the 41 airports surveyed were providing accessible services: 66% Type of vehicles dispatched:

7. Analysis Main reasons evoked for dispatching accessible services:

8. Analysis Among the remaining 14 airports that are not providing accessible services, the reasons given:

9. Statistics about the daily usage of wheelchair accessible service Almost no airport is counting the number of accessible trips provided Among those that have data about accessible service, this number represents one trip or fewer per day for those airports that are dispatching 1000 taxicab trips or more per day

10. Airports reporting wheelchair accessible usage AIRPORT# TAXICAB TRIPS/DAY# ACCESSIBLE TRIPS/DAY PERCENT AGE Chicago3023100.003308 Toronto Pearson Int’l Airport328710.0003042 Fort Lauderdale/Hollywood International1100less than 10 Pierre-Elliot-Trudeau Airport Montreal P Trudeau280010.0003571 Orlando International Airport164010.0006098 LA/Ontario International Airport440110.0002272 Mineta San Jose International Airport1050less than 10

11. Conclusions Ground transportation at North American airports is largely in compliance with ADA mandates Supply of accessible service vastly outstrips demand at most airports surveyed Concession agreements need to balance realistic needs for accessible service with actual demand